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Customer Reviews of Bill Hood Chevrolet
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Service
by Kathy S on 09/12/2024We get all of our vehicles serviced now through this dealership. They always do an excellent job and assist with any other needs and questions.Hood Chevrolet - Covington
by John Evans on 06/01/2022Battery replacement, oil change and tire rotation. Left a voice mail message for Steven around 8:30 am. Never received a return call. Did not perform work during appointment time of 1:30. On the other hand, tried to sell new wipers and… in cabin filter. Now A/C fan is making a noise at high speeds which I assume has something to do with the A/C filter. Need to return for repair but have been out of town.Hi, it's upsetting to hear that your experience was anything but stellar. We regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Bill Hood Chevrolet (985) 635-6045
John S Walter
by John Walter on 12/23/2021updated 12/29/2021A waste of time! Sent the car in for warranty work and routine service. I had an appointment and they only completed one of the five task. I had asked for someone to call me when I picked up the vehicle and I’m still waiting! I called and… left a voicemail for Brad Lasalle on 12-22-2021 and over 24 hours later no one has called. 1. One tire still keeps losing air. 2. On one has called about when the transmission can be serviced. 3. The 3 updates to the IPhone system hadn’t corrected the problem. 4. When will someone update me on the warranty parts on order. I made these arrangements well in advance since I’m told y’all have no loaner cars anymore.Regular Maintenance
by Erunnels on 05/20/2019updated 05/29/2019Everything was done in a timely manner and everyone is always so helpfully and friendlyPit Stops and Free Wash and Vacuum
by jason_kahl on 12/10/2011updated 06/03/2025I use the Service department regularly. For Scheduled Maint and anytime I want I can go in for a pit stop, They will preform a checkup they wash and vacuum it. This is more than convenience for me, I use a wheel chair and keeping up with my… vehicle is no longer possible.
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About our dealership
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Hood Chevrolet and we hope to see you again soon! We hope to be of service to you again in the future. Best wishes, Bill Hood Chevrolet
by brad lasalle on 09/23/2024