Skip to main content

Bill Hood Chevrolet


69020 N Hwy 190, Covington, LA 70433 (map)
Today 7:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (1) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
John S Walter
Written by John Walter on 12/23/2021
updated 12/29/2021

A waste of time! Sent the car in for warranty work and routine service. I had an appointment and they only completed one of the five task. I had asked for someone to call me when I picked up the vehicle and I’m still waiting! I called and left a voicemail for Brad Lasalle on 12-22-2021 and over 24 hours later no one has called. 1. One tire still keeps losing air. 2. On one has called about when the transmission can be serviced. 3. The 3 updates to the IPhone system hadn’t corrected the problem. 4. When will someone update me on the warranty parts on order. I made these arrangements well in advance since I’m told y’all have no loaner cars anymore.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.