Parker Ford Lincoln
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Customer Reviews of Parker Ford Lincoln
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The following reviews are more than two years old. They are not included in the overall rating.
27 service reviews
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Service for oil change and two recall letters.
by l8846larry on 03/06/2021I really like Parker Ford, they are very compassionate and understanding.Mrs. David Hudspeth
by pgatewoodhud on 01/30/2020My Buick Rendezvous battery was dead.....called Parker Ford. A service tech came within 15 minutes....jumped my car. I drove it to have the battery replaced at the service center at Parker Ford. They had me ready in 45 minutes.… Excellent service.Moved from Mahan Ford due to poor service in Paris
by Richard on 04/08/2019I had not been happy last several visits at Mahan in Paris and a friend had recommended Parker due to his truck purchase 3 years ago. He said service department was awesome. His brother purchased a new Lincoln several months ago to. He… also gave positive reviews of the service department at Parker. That said the convienance of Mahan was not worth the poor service so I recently switched from Mahan to Parker. I should have switched 3 years ago when my friend recommended Parker. I'll never go back to Mahan. My 1st service (The Works) with Parker was great. Walked in with no appointment and was in and out within an hour. Unlike Mahan I always had to schedule an appointment and with an appointment set there up to hours. Staff at Parker were great and delivered on their promise of in and out within an hour. Best part too no appointment!Extremely fast service.
by RoeHoe2 on 07/19/2018Very well pleased as always with service at Parker Ford. Air Bag recall was accomplished less than one hour from time we dropped it off until we received call it was ready.Service Experience
by RGPatterson on 08/07/2017Very knowledgeable staff at Fast Service Lane, especially Devin, the manager there. Satisfactory, sensible explanation of problems that I knew about. Fixable ones were fixed. Suggestions about the other ones. I left very satisfied.Always great to have trusted people work on my vehicles !
by CKelly2016 on 04/21/2016updated 05/03/2016Felt that the care and attention taken in the assessment and repair of my used truck was, as with each time, very professional. Thank you very much guys !Proper service
by Theparsenal on 04/08/2016updated 04/15/2016My service here was great just like the ford dealership I take my truck to at home that is 6 hours away. It makes me feel safer that I know I have people 6 hours away from home To give me the same service I receive from home, where I have… lived all my life.2002 Towncar
by Chard48 on 04/11/20162002 Lincoln Town car, always get prompt friendly service.Great Service, Friendly, Professional Staff.
by kendmans on 04/09/2016Parker's Quick Lane is always the most pleasant experience, especially when Jim is at the counter. The only thing that could make the experience better is to have Eric alongside Jim at the counter. Their professionalism is unsurpassed. I… have the utmost confidence that all my vehicles are being maintained to their full potential.Great service
by Sapillow on 04/07/2016Your the only place that has serviced my car you always take great care of me and I do appreciate you I drive 40 miles each way that should say something about your serviceF150
by 9876549489 on 03/30/2016In and out quickly. Better now that the lady is gone from the front counter.Brakes
by MMJ3307 on 03/26/2016I appreciate the kindness shown from each and every employee. They give me a sense of trust when I leave my vehicle to be maintained by them. I'm thankful for the experience of being able to have my car serviced where it was purchased and… hope to continue business with them in the future.great service
by redcherry12 on 02/25/2016updated 03/08/2016very friendly fast if car need extra service they will discuss it with youGreat Service
by Douglas5244 on 12/18/2015updated 01/07/2016I own a Ford Focus and had serviced in Virginia. They did poor job.My car broke down in Murray Kentucky and Parker Ford bent over backwards to help me get the other dealership correct their mistake. Ronnie and Scott in the service… department did all they could for me. The work they completed was at their expense. Any buying or service of a car should be done at Parker Ford. They are the best.The Best Ford Dealer we've ever dealt with!
by FAdrian on 12/24/2015We retired here in the Murray area after 30 years in the Marine Corps. We have no family in the area. It is just us with our special needs son. Parker Ford makes us feel like family. Service on our Escape has always been awesome. Scott… has always taken care of us and Mr. Parker and everyone else is just the greatest.A 1 Service
by carlhii70 on 11/17/2015updated 12/02/2015The service department told bring in my car late in afternoon. Had appointments in afternoon so dropped off my car early morning ,they gave me a loner and I was on my way . Parker Ford call me around 3:pm my car was done. I'M glade to be a… Ford Person and I get The best service any where.F150
by 9876549489 on 12/01/2015Jim Morris was very helpful. Miss Eric at Quick LubeGreat service
by biglkirk on 11/28/2015Good service and excellent customer service. Will recommend to others. Fast and efficient in and out service.Great dealership, questioning Ford Quality though
by spoonman16397 on 11/17/2015My initial issue was handled quickly and professionally. Upon driving home the transmission to my truck experienced 3 episodes of shifting in and out of gear. I returned to the find that a code was generated related to a shift solenoid,… but this could not be reproduced over a period of the next several days at your shop. I do not fault the shop for this issue but mention it as I am concerned about my 2015 truck with only 2000+- miles experiencing shifting problems and a bad catalytic converter after only a couple of months of ownership.I do not have a title
by Ed55555 on 09/28/20152003 Mercury Grand Marquis - Services was good - Staff was excellent. My one problem is that the AIR SUSPENSION warning light keeps coming on. It keeps looking for the old suspension and it is no longer there.
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