Bob Allen Nissan
Customer Reviews of Bob Allen Nissan
Review type:
5 stars
Excellent Service
by Betty on 08/02/2025Short wait. Very good customer service.Great Service
by David on 07/09/2025Overall experience was great. Service writer was very attentive and professional.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
5 stars
by Tracy on 06/25/2025Very friendly, not pushy, let me test drive until I was comfortable with what I felt with the car. Made sure I have his cell number in case I have more questions.Tracy, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
2025 pathfinder
by Joseph on 06/06/2025Smooth experience Friendly staffJoseph, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Great job
by Customer on 05/25/2025Very nice staff, all of them were so sweet.Great customer service!
by Farris on 04/30/2025Salesman was very polite and made sure to put me in a vehicle I liked.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Hostile Environment
by Bradley on 04/12/2025There was some confusion on price. Cars.com showed $23,004. Bob Allen website showed $27,000. The email I received from sherry jones said $21,004. I was told that the email from sherry was AI and couldn't sell me the car at that price. Even… though it did come from a contracted third party and bob allen employee. Which in my option is false advertisement.Hi Bradley, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Service work
by Gail on 03/06/2025Fast friendly service.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
5 stars
by Dale on 02/18/2025updated 02/25/2025Kind and helpful and explain things with understanding.Nissan
by Melinda on 01/29/2025updated 02/05/2025No sales pressureThank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Great place to do business
by Ronald on 02/03/2025Friendly and quick service.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Satisfied customer
by Wendy on 01/17/2025updated 01/24/2025Quick service, friendly staffThank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Unknown squeaks and groans.
by Linda on 01/16/2025Honest an forth coming personnel. Could not locate the issue(s). Agreed to wait until they issues get worse.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Love my Car.
by Carla on 01/04/2025updated 01/13/2025Quick easy and I had Nissan Munro before.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Service Department
by Betty on 12/12/2024updated 12/19/2024The wait for the oil change was not long at all and I was very pleased.Betty, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
No pressure
by Robin on 12/09/2024It was a relaxed atmosphere.Robin, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Service
by Bobby on 12/03/2024Do a good job and complete in timely manner.Bobby, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Top Notch Head Mechanic
by Carrie on 12/03/2024I can easily talk with the head mechanic and express any concerns or changes in the vehicle. Matt is brilliant at taking that information, no matter our vague, and pinpoint what the potential issue might be.Carrie, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Fast
by CH on 10/26/2024updated 11/04/2024Fast service for someone on the go.Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Nissan Service
by David on 10/25/2024Fast and friendly service.David, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Excellent
by Lennie on 10/17/2024Nice friendly serviceThank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Tracy, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
by Paul Scott on 07/07/2025