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Customer Reviews of Shawnee Mission Ford

Review type:

10 service reviews
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  • oil change

    5 out of 5 starsby Gary on 02/12/2025

    Very good personal service and information
    • Gary, your review means a lot to us! Thank you for choosing Shawnee Mission Ford.

      by Shawnee Mission Ford on 02/12/2025


  • Derby

    5 out of 5 starsby Benita on 01/22/2025
    updated 01/29/2025

    Very professional and polite
    • Benita, thanks so much for the 5-star review of Shawnee Mission Ford!

      by Shawnee Mission Ford on 01/29/2025


  • Service service service

    5 out of 5 starsby Brian on 12/19/2024

    Honeat! Amazing communication.
    • Brian, we really appreciate your positive review of Shawnee Mission Ford!

      by Shawnee Mission Ford on 12/19/2024


  • Helpful Service Fair Price

    5 out of 5 starsby Dan on 11/22/2024

    My favorite dealer changed hands and was a fair distance away. This dealer was the closest so thought I would give them a try. Surprisingly good service at a fair price.
    • Dan, we're glad you decided to give Shawnee Mission Ford a try and that our service met your expectations! We appreciate the opportunity to serve you, and we hope to see you again in the future!

      by Shawnee Mission Ford on 11/23/2024


  • Service

    5 out of 5 starsby LauFranze Jones on 09/19/2024
    updated 09/26/2024

    Friendly
    • Thank you for sharing your support of Shawnee Mission Ford!

      by Shawnee Mission Ford on 09/26/2024


  • Wow!

    5 out of 5 starsby Todd Patterson on 08/14/2024

    I used Ford Mobile Service for the first time and it was great. It was my first time with Shawnee Mission Ford, too. Shane in the service department could not have been more helpful and Alex the technician was spot-on. Both were friendly, knowledgeable and professional. Within two hours I was back up and running. Great experience.
    • Todd, we're delighted to hear that Shane and Alex provided you with excellent service during your first experience with Shawnee Mission Ford. Thanks for sharing your positive feedback!

      by Shawnee Mission Ford on 08/15/2024


  • Mobile recall service

    5 out of 5 starsby JH on 04/20/2024

    Shane was friendly and helpful. He answered every question I had. It was nice that he came to me. Service felt more personal.
    • We're glad to know that Shane was able to provide you with a personalized and helpful service at Shawnee Mission Ford. Thanks for the positive feedback!

      by Shawnee Mission Ford on 04/21/2024

  • Great service

    5 out of 5 starsby LJS on 03/12/2024

    Professional and friendly.
    • Thanks so much for the 5-star review of Shawnee Mission Ford!

      by Shawnee Mission Ford on 03/12/2024

  • Oil Service completed at home

    5 out of 5 starsby Ben on 02/22/2024

    Great Customer Service and great option to get work on your car at home
    • Ben, we really appreciate your feedback! Thank you for choosing Shawnee Mission Ford and for sharing your experience. Drive safely!

      by Shawnee Mission Ford on 02/23/2024

  • Firmware

    5 out of 5 starsby Mike B on 01/10/2024

    Great communication
    • Thank you for the positive review of Shawnee Mission Ford, Mike!

      by Shawnee Mission Ford on 01/11/2024


About our dealership

Welcome to Shawnee Mission Ford. We have been serving the greater Kansas City area since 1954. That 63 year commitment to our community, our employee team and you mean something. You might say that our mission, at Shawnee Mission Ford, is you!

From our earliest days at our first location on Johnson Drive, our driving force and focus has always been designed around you! We want to meet your automotive needs, and we value and appreciate doing business with you!

We recently went through one of the most exciting events yet! We are proud to announce that we are now part of the Dobbs family of businesses. The Dobbs family experience goes way back to the beginning of the retail automobile business. Our founder, James K. Dobbs opened his first Ford dealership in 1921, and over time developed one of the largest privately held dealership groups in the country.

We truly look forward to doing our best to serve you. Our mission, at Shawnee Mission has been - and always will be - you!

What sets us apart
Shawnee Mission Ford is your trusted Ford dealership in Shawnee and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service.
We strive at Shawnee Mission Ford to make the car buying experience one that revolves around customer satisfaction and excellent service from the moment you walk on the lot and continues for the remainder of your life as a Ford customer.
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service
Languages Spoken (2)
  • English
  • Spanish