Customer Reviews of Shawnee Mission Ford
Review type:
Remember your the customer. I would not waste my time!
by Frustrated prospect on 02/28/2025updated 03/10/2025Beware!!! Salesperson was great until some sales manager guy introduced himself and tried to impose rules on about mandatory driving the vehicle and giving up my information before I could get a price. I told him I was just kicking tires… and this was the first time I looked at a Ford and I just needed a printout so I could do my research. First thing I told the salesperson was I was just comparing and doing due diligence and I was not buying anything today. I'm sure he passed that on the the sales manager guy. It is very frustrating when they try to control you. I am the customer. I get to ask the questions. I get to ask for them to print out a sheet on a vehicle (they refused unless their rules were met), I get to decide if I want to test drive a vehicle or not. To top it off I ask to speak with the general manager. He was not in. I asked for his name, they told me the name. I then asked for his phone number. They told me they could not give it out. I went to their web site and their was his phone number. Does this tell you they jacked this prospect up? Wow, I can't imagine how I would be treated if I was to buy a vehicle from them. How do you think they would treat you?Bing Bing bing
by Lola Bunny Girl on 08/02/2024updated 08/09/2024I got in quick.I got out quick.They got me the car I wanted and I didn't have to do anything different with any of my paperwork and everything was already the way I needed it to be, so thank you for everyone at sea mission 44 helping me.Great overall buying experience!
by Mary R on 09/15/2023Great experience buying a car here. Percy made the whole process so easy and stress free. Financing team was excellent as well!Mary, we're so glad to know that Percy and our financing team made your car buying experience stress-free here at Shawnee Mission Ford. Thanks for sharing and enjoy the ride!
Welcome to Shawnee Mission Ford. We have been serving the greater Kansas City area since 1954. That 63 year commitment to our community, our employee team and you mean something. You might say that our mission, at Shawnee Mission Ford, is you!
From our earliest days at our first location on Johnson Drive, our driving force and focus has always been designed around you! We want to meet your automotive needs, and we value and appreciate doing business with you!
We recently went through one of the most exciting events yet! We are proud to announce that we are now part of the Dobbs family of businesses. The Dobbs family experience goes way back to the beginning of the retail automobile business. Our founder, James K. Dobbs opened his first Ford dealership in 1921, and over time developed one of the largest privately held dealership groups in the country.
We truly look forward to doing our best to serve you. Our mission, at Shawnee Mission has been - and always will be - you!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Thanks for sharing your experience! We're glad to hear the team at Shawnee Mission Ford made everything quick and easy for you. Enjoy your new car!
by Shawnee Mission Ford on 08/09/2024