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Shawnee Mission Ford


11501 Shawnee Mission Pkwy, Shawnee, KS 66203 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating
Recommend:
Yes (10) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Remember your the customer. I would not waste my time!
Written by Frustrated prospect on 02/28/2025
updated 03/10/2025

Beware!!! Salesperson was great until some sales manager guy introduced himself and tried to impose rules on about mandatory driving the vehicle and giving up my information before I could get a price. I told him I was just kicking tires and this was the first time I looked at a Ford and I just needed a printout so I could do my research. First thing I told the salesperson was I was just comparing and doing due diligence and I was not buying anything today. I'm sure he passed that on the the sales manager guy. It is very frustrating when they try to control you. I am the customer. I get to ask the questions. I get to ask for them to print out a sheet on a vehicle (they refused unless their rules were met), I get to decide if I want to test drive a vehicle or not. To top it off I ask to speak with the general manager. He was not in. I asked for his name, they told me the name. I then asked for his phone number. They told me they could not give it out. I went to their web site and their was his phone number. Does this tell you they jacked this prospect up? Wow, I can't imagine how I would be treated if I was to buy a vehicle from them. How do you think they would treat you?

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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