Bob Allen Ford
Customer Reviews of Bob Allen Ford
Review type:
Satisfied
by Cleachne on 04/29/2016got right in and the maintenance was completed before the estimated end time. I also like the Starbucks in the waiting area and free WiFi so I can work while I'm waiting.Transmission 2016 ford fusion
by Specialk15 on 04/26/2016Great customer service! Car had transmission shifting issues that appeared resolved until recently. Car continues to slam into reverse occasionally. As of yet has not done it in drive. Wonder if this has been problem.Never disappointed!
by MEbenne2 on 04/26/2016Excellent customer service! They always make sure I am completely satisfied.Great services
by 0328tdd on 04/05/2016updated 04/26/20162013 Ford Escape is my car I have had from your company. Service was great. Yes staff is always very helpful & nice. Thank you for great service.Great Service
by Deborah95 on 04/26/2016I purchased a 2016 ford mustang i was able to get the color i wanted and at a price i could afford and everyone there was very nice and helpful and i did recommend you guys to my friend who is looking to buy a new fordGreat Service
by mortberlin on 04/22/2016I had problems with my Sync bluetooth. The Service Dept. at Bob Allen's Ford waved their magic wand and fixed it.mortberlin, thank you for writing this fantastic review and giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great Experience
by hawknsek on 04/22/2016I recently purchased a 2016 Mustang GT premium from Bob Allen Ford. I am extremely satisfied with my purchase as well as the way I was treated there. Katie Curran is a top notch Internet Sales person and was very helpful during the process.… I will recommend Bob Allen Ford to all family and friends. Thanks , Mike CollinsThank you for taking the time to leave us your response to our Staff's outstanding customer service, hawknsek! Please let us know if you have any additional questions about services you received and thank you again for choosing Bob Allen Ford!
Tires for Life
by pommedetater on 04/23/2016I bought my Edge in 2007, when Bob Allen had the tires for life promotion. The Edge has 116K miles on it and I was able to get my third set of much needed tires on it during this service. I wish you still have that promotional, as that… was the reason we bought from you instead of another metro Ford dealers.Great service with great people!
by BenRisen on 04/20/2016This was my first car purchase. This was an easy stress-free process. Our salesman sat us down to learn more about me and what I was looking for. I knew I was in the market for a Ford Fusion and we walked through all of the models and… different features I could get with still being in my price range. The entire staff was very friendly with every visit we made to the store. Everyone was always sure to stop by and say hello. I ended up purchasing the 2016 Ford Fusion SE.Great Service
by car20141810 on 04/19/2016I always receive the best service from the dealership. Always greeted very courteously. But what impresses me the most is that it seems like everyone enjoys being there and they enjoy working with each other. I had one minor issue after… my oil change that was cleared up in 10 seconds.We're glad to hear you had such a pleasant experience with us! Thank you again for your review!
Consistent service
by Kurtis1983 on 04/15/2016Great service as usual, in and out quickly. Waiting room is a nice environment to get some work done if you have the ability to do it remotely.Great dealership
by Socop646 on 04/17/2016Found some leaks in my 2013 Ford Escape. Took time to fix but arranged a convenient rental car. Made the process very easy.We appreciate your feedback! Here at Bob Allen Ford, we sincerely hope to see you again! Take care!
And the survey says.
by lanceburton on 04/11/2016My wife and I have had nothing but a great experience with Bob Allen Ford, each and every employee we have met have gone out of their way to make sure we are treated very well. So this is what a 1 percenter feels like.We set high expectations for ourselves so its gratifying to hear you had a great experience with us, lanceburton. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, lanceburton!
Great service
by Gilbert597 on 04/09/20162014 Ford Mustang GT. Family has purchased several cars from Bob Allen. This is my 2nd from them and couldn't be happier. Will be my dealership for life. Thank you all!We set high expectations for ourselves so its gratifying to hear you had a great experience with us, Gilbert597. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
Great Service
by oldcoot59 on 04/01/2016updated 04/07/2016My over all experience was very good actually "the best". I really like being able to drive in at my convenience for an oil change and drive out completed in an hour or less.Bob Allen Ford experience
by Sport201648 on 03/29/2016updated 04/07/2016The sales staff is very knowledgeable of the new equipment that Ford has added to the 2016 Explorer and do an excellent job of explaining how this new equipment works. The pricing on new equipment and trade in allowances are very… reasonable which makes doing business with the Bob Allen folks very easy. Driving a 2016 Explorer Sport equipped with the 3.5 L ecoboost engine on the highway is very enjoyable and the gas milage, so far, is great. Looking forward to an extended trip to put it all to the comfort test which so far has been very good.Thanks
by Kwpw7459 on 04/07/2016You did a great job repairing our car and doing it in a timely mannerOutstanding experience
by Oilman100 on 03/21/2016updated 04/05/2016Our vehicle is a 2016 Explorer Limited. Pre owned. Our salesman, Austin, followed my instructions to a "t". He was outstanding. Financial services were great. Steve Tarwater treated us with a great deal of respect. Our only complaint is… that we are going to have to bring the vehicle back for a re-tint of the front windows as the tinting is bubbled up in a couple of places. No biggie.It's the dealer that makes the difference!!
by Dottegoose on 03/25/2016updated 04/04/2016From the first time I walked through the door til everything was done with the deal I was thoroughly impressed with professional and courteous service I received. I highly recommend this dealer for your next vehicle purchase.Thanks
by EdInOPKS on 03/26/2016updated 04/04/2016Markus was informative about my 30,000 miles maintenance options, but no sales pressure. He ensured my service request was completed on time and to my specifications. Thanks Markus!Fast Flat Tire Service
by DiamondDave84 on 03/25/2016updated 04/04/2016I went in for a flat tire and was in a rush to drive to Omaha quickly. They treated me like a 'pitstop' Fast and courteous service - Kayla rocks!
Ford F-150
Ford Bronco Sport
Ford Explorer
Ford Edge
Bob Allen Ford, Providing Service, Quality and Everything In Between to Ford Drivers from Overland Park
From before you even walk into our showroom to long after you drive home, all of our customers here at Bob Allen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service, and respect that we would expect.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Our Staff work hard to ensure the quality of care we put into everything we do! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
by boballen_ford on 05/05/2016