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Customer Reviews of Audi of Des Moines

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9 service reviews
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  • Poor Service from Service Director

    1 out of 5 starsby AudiRs7 on 12/29/2016

    Service Director at this location is extremely rude. Waited over 3 months to tell me a check bounced that was written to pay for services. Demanded I pay for the amount right away before checking with my bank to see why the check bounced. He was not willing to work with me. It is not my fault they made an error and took 3+ months to contact me on an issue that should be resolved within their office. I will no longer be working with that location and will not recommend anyone.

  • Blown Tire

    5 out of 5 starsby Highridge61 on 08/15/2016

    Kierra in the service department went well above and beyond to find a replacement tire and when one could not be found immediately (we had an important trip out of town that we had to get to that day) the dealership loaned us a vehicle in order for us to make the trip on time. When we returned the next day our car was ready for us including a wash.

  • Marys audi

    5 out of 5 starsby Maycab1 on 09/10/2015
    updated 10/30/2015

    Everyone was very helpful the fixed my car the same day very prompt because I was from out of town I would highly recommend them the gave me car for the day while the fixed mine it was worth the drive to there dealer ship.

  • 35000 mile service and hail damage repair

    5 out of 5 starsby Fxc195s on 09/08/2015

    Excellent service!! I am completely satisfied and would recommend this dealer and team to everyone!

  • 2008 Audi TT Work

    5 out of 5 starsby DMC1964 on 08/12/2015

    I bought a used TT and had a few things done to it. Needed to replace the hood release lever after I broke it, and also replaced the rear bumper cover due to some scratches. Now the care looks like new. Audi of Des Moines did a great job and completed the work in a good amount of time. In fact, they are the only people I trust to service our three TT's.

  • Oil consumption test

    5 out of 5 starsby BIKEIOWA on 07/30/2015

    First part of this test went great. loaner car was gorgeous 2016 A6. loved it!

  • Check Engine light

    5 out of 5 starsby JessHoch on 06/17/2015
    updated 06/27/2015

    My check engine light came on, and they were able to get me in the next day on a time that worked into my schedule. Took about 20 mins, and then they were done. Overall great experience
  • Great Job

    5 out of 5 starsby C_Rodriguez on 04/22/2015

    My vehicle was serviced to the strict standards I would expect from an Audi dealership. Vehicle came back in pristine condition. Thanks!
  • Audi Servie

    5 out of 5 starsby cjfessler on 04/02/2015
    updated 04/10/2015

    We were very satisfied with our service.

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