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Customer Reviews of Jim Dobson Ford

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11 reviews
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  • Unbeatable customer experience

    5 out of 5 starsby SoberNomad on 05/24/2025

    We have bought quite a few vechicles from Dobson Ford over the past 30 years, and the buying experience is unbeatable. When I am in the market for a vehicle I do a lot of research and test drive a lot of vehicles all over NW Indiana, and with only a few exceptions I end up buying something from Dobson Ford. They make it super easy, and even thought there aren't a lot of vehicles on the lot, the available selection is always good, and they can quickly find anything you want. Highly recommend these guys.
    • Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Niki Abney on 05/28/2025

  • Jim Hernandez

    5 out of 5 starsby JimHernandez on 02/06/2024

    Great job sales and service are great to work with!
    • Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

      by Nyla Silvester on 02/07/2024

  • Jim Dobson Ford

    5 out of 5 starsby Brahm6950 on 11/07/2023

    I have dealt with this dealership for my last 3 vehicles and I couldn’t be happier. I love the way everyone treats me. It feels like you become part of the Dobson family when you deal with them. Whether it’s offering to put on a fresh pot of coffee, offering a bottle of water, or popping some fresh popcorn, they treat everyone the same. They take the time to walk you through every detail, give you the time you need, and above all, there is no pressure. I would recommend these guys and gals every day of the week!
  • Always great Service

    5 out of 5 starsby Jacqui54 on 12/16/2019

    A great place to buy a vehicle and to get serviced! I have been going here for almost 8 years, and have never had a complaint! They are always friendly and helpful! I bought my last vehicle here and I plan to buy my next one here as well! I highly recommend this place!
  • Clutch replacement

    5 out of 5 starsby Cherkew on 04/27/2017
    updated 05/05/2017

    very disappointed in Ford Motors that they took no responsibility for their flawed clutch which some vins have been recalled BUT this dealer got me right in, the price was less then two other dealers quoted me and the service was exceptional.
  • Customer service is great!

    5 out of 5 starsby mmeaney on 07/18/2016

    I am always greeted when I enter the shop and usually by name. It is clear that the people there enjoy their work and are positive and welcoming.
  • Great Service, Great Dealership

    5 out of 5 starsby jacqui54 on 07/12/2016

    Always friendly and helpful, never pushy! My favorite!
  • Best Dealership Around

    5 out of 5 starsby jacqui54 on 07/12/2016

    This dealership is great. You get friendly service, and no pushy sales people. I have always been satisfied with their service. Comfortable waiting area while car is being serviced. Always have coffee and most of the time freshly made popcorn!
  • Reliable hometown dealer

    5 out of 5 starsby telephoneman23 on 04/19/2016
    updated 05/04/2016

    Any service we have done at Dobson Ford is excellent, we own a Ford-550, there is no where else we would think of taking it for service, tires, etc.
  • Great service

    5 out of 5 starsby Ford2hybrid2 on 12/07/2015
    updated 12/18/2015

    The staff are very friendly and helpful. I am able to leave the car for service and come back and pick it up at my convenience or wait and the service is finished in a timely way. Thank you.
  • The place to buy your next vehicle

    5 out of 5 starsby Jacqui54 on 10/21/2015

    Staff is always helpful. The service department answers all my questions, and the people at the front desk are very friendly. While my car is being serviced, they have a comfortable waiting area, with tv and coffee.

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