Audi Indianapolis
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Customer Reviews of Audi Indianapolis
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Rob is the man
by Steven Samuels on 05/15/2025
Rob Graves is the best car salesman I have ever worked with , seamless from start to finish, can’t recommend him or the Audi dealership enough. Five star , A+ highest rating!
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The following reviews are more than two years old. They are not included in the overall rating.
54 reviews
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Top Notch across the board!
by Dan Sturtz on 08/17/2022Audi Indianapolis is the place to buy an Audi. Greg Pirinelli made my buying experience enjoyable from the first contact to handing me the keys to our new 2022 RS5. As a Sales Agent myself, I have high expectations from anyone attempting to… obtain my business. Candor is key when I have to drive 135 miles one way just to see the car and drive it. I was never disappointed throughout the process. I arrived with financing in place, which makes most dealerships a little snippy, but it wasn't a problem here. Heather M worked with me through the process of finalizing paperwork, warranties, and a botched "overnight" check that ended up in Memphis for an extra day. All in all, I'll be back to see them again for my next purchase. Thank you Greg, Heather, and everyone else that got us into a beautiful car that we absolutely love.S8 Find
by Mike Steffes on 08/01/2022I was interested in replacing my 2009 A8 with a new turbo version. All the '22s were spoken for and the V8 option is no longer available in '23. So I planned to order a '23 S8 as that model is still standard with the turbo V8. Then out of… the blue Audi Indianapolis finds a low mileage '21 S8 that was in showroom condition. There aren't a lot of late model S8s out there. It was not a difficult decision to buy the car. Black on black with the 10 spoke wheels and the Executive Package. It's one of those vehicles that just puts a smile on your face. I owe a lot to the whole team at Audi Indianapolis, especially Rob Graves, who takes customer service to another level. The car is amazing!Great customer service
by O Wray on 07/29/2022They make sure customers are taken care of before, during and after your service appointments.Best sales experience
by Nick Rader on 06/13/2022I love working with the Audi dealership, particularly my sales person, Robert Graves. Rob has been with Audi for many years and knows all there is to know about the each vehicle. He really works hard to understand your needs and help you… choose the best option - whether new or pre owned. He has a very low key approach. Never any pressure. His entire team is very professional and accommodating. Give them a try. You won’t be disappointed.Fantastic experience
by Beatriz Sanchez on 06/02/2022Ryan Perkins was very helpful! cant say enough about the experience I had. Smooth and efficient! Highly recommended!Great Customer Experience
by Pete Thompson on 10/25/2021Quality vehicle at a fair price and excellent customer experience. Justin Locke was a pleasure to deal with. Thank youExcellent Customer Service
by DebEndris on 09/26/2021Very pleased and impressed with the folks at Audi Indianapolis! Justin, Josh, Heather and Stephen all helped in making our purchase experience fun and smooth. They have a beautiful facility as well. I highly recommend Audi Indianapolis!Great experience
by Anila on 06/16/2021I recently bought SQ5 from Audi Indianapolis I had a great experience and I would highly recommend Donnie Jones in sales!Easy and efficient car buying
by Beth on 05/29/2021Rob Graves is simply the best. Fast. Efficient. Witty. No pressure. Extremely knowledgeable. Highly recommend going to see him for any Audi you’re interested in buying.Mike S. is awesome.
by Lisa on 02/26/2021updated 03/05/2021We serviced the Audi Q3 and the service adviser was very accommodating. He is always excellent and makes this dealership top notch.Top notch service delivers results
by Dudley Green on 09/11/2020We had a specific car with specific features that we wanted. Inventory became the issue so Patrick and the crew at Tom Wood Audi located the car and arranged for transportation. Issues came up and the staff saved the day. They definitely… earned our repeat business.Great Experience
by Nick on 08/21/2020I was in search of an RS5, and none were on the lot. Josh and the management team worked quickly to locate a car with the exact options I wanted and then obtain the car for my purchase.Audi S5 Repair
by Austin Adams on 06/01/2020Everything went very smoothly. Ben, our service advisor, was very professional and helpful. Overall, a very positive experience. Thank youGreat experience
by Rutvik Patel on 04/27/2020I recently bought Q5 from Audi Indianapolis. Everyone was very professional. They offered me great deal and were very courteous in every step. I really appreciate everyone there. I would highly recommend this dealership for your next Audi… purchase.Awesome Experience!
by Scot on 01/27/2020I would highly recommend this Patrick in sales and the Audi Indianapolis dealership! Just a great overall experience !Worth the trip
by Todd on 12/10/2019We found online the gently used Q3 that we had been looking for for our daughter. I live in Cincinnati, so I took a chance that the car would meet my expectations in person and drove two hours to check it out in person. the car was great,… and after dealing with some out of state buy issues, Stephen Ciravolo made the experience worthwhile. In the end we got the car we had been looking for at a price we felt was fair.Mike in service is the man
by Fernando on 11/21/2019Courteous and polite as always, call him in short period time and got me in and out as no brainer, addressed my concerns in my wife’s car and put to top off of it, need address concerns in your vehicle?, come and ask for Mike Solis in… service, he would get you right and would be happy with his customer service, thanks Mike and happy holidays.Audi Q5 Experience
by Barb on 11/19/2019Love our new Q5. Couldn’t be happier. The sales department at the 96th location were the best. We had been trying to decide between a few vehicles, but their diligent work and professionalism won out!Great Service Audi
by Audi Service is exceptional on 11/16/2019I made an annual service and recall visit to my Audi dealership in Indianapolis. Mike was my service advisor and was professional, efficient and knowledgeable. I was quickly in and out for both drop off and pick up and service was complete… and as expected. Appreciate the consistently customer centric service they provide.Tires and wheels
by Arabon on 11/16/2019Tom Wood stores my winter exchange tires and wheels. Great service!Don't go on a Saturday
by Otto Audi on 10/24/2019I hoped to have my ,65000 mile maintaince done and have my MMI screen repaired. This is a known Audi issue, loose wires,and despite a great Utube video on how to repair it, I wanted them to do it and I can wait on Saturdays. I was told a… lot of automotive students do the weekend work and I would have to come back when they technicians are there. Disappointing.
About our dealership
Steven, thank you for the glowing review! We're delighted to hear that Rob provided such a seamless experience at Audi Indianapolis. Enjoy your new ride!
by Audi Indianapolis on 05/16/2025