Customer Reviews of Hubler Chevrolet
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Great dealership.
by Silverado on 09/18/2024Hubler Chevolet in Indy has a great group of people that make sure your car deal happens. From sales to finance to the detail guys. They make it seem they are working for you. Very nice, clean and organized facility.Thank you to Andrew!
by mavery8895 on 08/22/2024updated 08/28/2024Excellent!! Excellent!! Andrew listened to my questions and answered them. Please tell him Thank You for being kind to me!We're happy you found our staff to be so supportive during your experience here at Hubler Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
Poor customer service and lack of follow through
by UpsetCustomer on 02/14/2019I purchased a used car from this dealership with my daughter. From the get go, I was having issues with everyone except for my sales guy. The finance department lady kept calling me by the wrong name and even put the wrong name on the… contracts. Since this was a used car I was told there was only one key. They agreed to provide a second key, so I would sign for the car. This has has been an ordeal in itself. two months later after finally being told the key guy only comes on Wednesdays at 4:30 and then being told the guy is not there every Wednesday and not all the time at 4:30. This would not be much of a problem, but I live an hour and half away from the dealership. I finally expressed for the third time that before I drive out to the dealership, I needed to make sure the guy will be there. I called the dealership and they wanted to transfer me to the salesperson, but he was not available, so I went to his voicemail. I called back and ask if the key guy was going to be there and was transferred several times before ending up in some other voicemail. I called back and asked for a manager, Jon. I explained the situation and I was frustrated and that I needed to know if the key guy was going to be there and he started giving me excuses. I told him I did not need excuses but needed an answer. He raised his voice (almost shooting at me) and then he hung up on me. I cannot believe this is a response from someone to lead others. If this is the quality of the leaders than the lack of focus by others in their company is understandable. I will never buy a vehicle again from any Hubler dealership, nor will I ever recommend them again.Top Shelf Customer Service
by Gnosimms on 07/11/2016From the very beginning The race was a complete blow out compared to a few other name brand Dealerships I had the Displeasure of working with. ...Customer Service at its Finest thanks to in particular... Ms. Sandra Strange and Brett Metcalf… They were Exempliary. I was very pleased how they handled the Business,Before and After the sale. Highly recommended 5 out of 5 STARS *****Great vehicle
by mccarr_ on 04/28/2016This is a great dealership! Answered all my questions and seemed to go out of their way to help find what I wanted. Experience was great and continues to be so.Extremely Satisfied
by jbrittain0725 on 03/01/2016updated 03/14/2016I am extremely satisfied. I got exactly what I was looking for and the process could not have been easier. My salesman and the finance department really made is a seamless process.2016 Silverado
by Jeromeb1942 on 02/18/2016updated 03/02/2016We had a very good buying experience! We leased a great truck, and made a good deal! We would definetly recommend Hubler, indpls.to othersService
by Keith_Hudd on 02/19/2016Hubler Chevrolet went above and beyond to get me into a new vehicle. We chose to lease a new vehicle instead of purchasing with the option to purchase at the end of the lease. I would visit this dealership again to purchase/lease a new… vehicle. Great Sales team.Great job at Hubler again
by houseguy on 02/03/2016this was a great experience and the 2nd car we have bought with you folks. The sales staff is the best in the state and the sales manager is even better. Joe is a true professional in your business and we do appreciate him to the highest… degree. Matt the salesperson did a super job as well.houseguy- It was a pleasure assisting you in your next vehicle purchase and we appreciate you coming back to Hubler Chevrolet for your 2nd vehicle! Joe & Matt take great care of their customers and we're happy you received another excellent buying experience. Enjoy your new vehicle and reach out to us if you ever need anything!
I got cheated and lied to
by airplaneman on 01/14/2016Hubler lied and cheated me out of 1000.00 for my trade in was told I would get 2500.00 for my trade. I got 1500.00. I was told by the new car sales manager they would put new all terrain tires on the new truck now they will not. I… was told by the sales person the new truck has on ON SCREEN maps and NAVIGATION it does not. The new truck has developed a loud ticking noise Hubler will do nothing chevrolet will do nothing. Was told the new truck would get 16mpg city and 22mpg highway. It does not the new truck get 14mpgcity and 18mpg highway. Did not get the original second set of keys. now that is cold the defrost takes an hour do defrost light frost on the windshield. transmission does not shift properly told it was normal. front end makes noises told it was normalSimply Awesome!
by rosebud307 on 12/14/2015I have leased many times from Hubler and once again they did not disappoint. Larry Weaver and Doug Gibson were great to work with and made my visit for enjoyable. Thank you!Helpful staff at Hubler
by Wendydb04 on 12/08/2015I found all the staff at Hubler to be polite and helpful. I recieved exceptional assistance from Jim Verini. He gave me time to decide, pressure free but never stopped helping. Even after I purchased he was there, helping switch my plates… over and show me the service area. I really appreciated this proof from Jim, that Hubler is committed to service even after the sale. I will be a return customer.Order and Delivery of 2016 Tahoe
by GoneFishing16 on 11/12/2015I received outstanding professional service from my salesperson, the sales manager and even one of the owners at Hubler. Over the years I have purchased 5 vehicles from Hubler and each time the professional staff has taken adequate… amounts of time to explain the purchase agreements and the service agreements. Especially with this 2016 purchase I was quite impressed by the amount of energy and effort given by Rik and Larry. First trying to find an existing vehicle to no avail, and then finally ordering exactly what I wanted was a pleasant experience. I summarize by saying, these folks are professionals and I was treated with great respect by all the Hubler family and staff.GoneFishing16- We're happy to be of service! We appreciate the great review and the opportunity to work with you. We're glad we were able to get you in what best suited your car needs and that all information was provided to you to aid your decision. Please do no hesitate to reach out if you ever need anything. Until then, enjoy your new car!
Purchasing a truck
by illingworth on 10/28/2015We were told clear details of the best way to get what we wanted . The salesman Bobby Howard helped us to have the truck that would be best for our needs.....We are very satisfied of our purchase....illingworth- One of most important aspects of the car buying process is transparency. Everything is explained to you prior, so that your decision is reassured with safety. Enjoy your new truck and come see us again anytime you need us!
Awesome dealership
by Shelliejh1984 on 10/26/2015The sales man I had was awesome. He was there to help me not pressure me into buying a car he was calm and very nice. He was by my side the whole time I was buying the car and did everything he could to help the process go smooth. Can't… remember his name I think it was Him.Shelliejh1984- We appreciate the kind words and the opportunity to earn your business. We're happy we got you in what best suited your needs and If you ever need anything, please do not hesitate to reach out.
Bought a new pick up truck
by New_Truck on 10/12/2015Kevin did a great job in explaining the deals, what to look for and what my best options were. He made it easy to decide and was available to answer questions.New_Truck, We're happy to hear Kevin took great care of you and provided you with all the information needed to best make your decision. Enjoy your new truck and we appreciate the opportunity to earn your business!
Great Experience
by potteri on 09/24/2015Mark Clarey worked hard to find the perfect Camaro for us. He made our experience an easy one. We will be purchasing many more vehicles from them in the future.Leasing Review
by CandySWB on 09/05/2015The Salesman made a mistake in quoting the leasing price of the car. This resulted in confusion in financing figures. Experience not as pleasant as it could have been.Great Experience!
by ajh7 on 08/24/2015The sales person that worked with us was very helpful, knowledgeable, and did everything in their power to get us into our new vehicle. We are very happy with our new purchase. Thanks Hubler Cheverolet.Great experience
by knthompson on 07/06/2015FIrst of all, I had been working with Sonia Bittle for over two weeks trying to locate a Chevy Malibu or Dodge Avenger. It was a little frustrating at first because there just werent many cars that were in my price range that I liked. I… also hadnt been able to sell my car yet, so she was on stand by until I did. However, she never stopped searching and was able to located that was close to my budget. Once I sold my car, which was only a few days later, we set up a time to meet. The car was at a different dealership so she had to have the car brought over for me, which was a great gesture. When I arrived at the dealership Sonia greeted us and explained that she was working with another client and asked if it was okay if Jim was help us out unti she was available. We were fine with that so we went on a test drive with Jim Quakenbush. I must say, he is a very personable guy and even provides some comic relief. He worked with us through the financing process and helped us find a way to buy the car that night. He also helped us find a deal on the car that we could afford, which is often the most stressful and annoying part, but going through that process with him wasn't so bad. Around the same time Sonia was able to attend to us again and helped us wrap up the deal. She was very friendly, helpful and upbeat through the entire process, which includes times where we texted back and forth about cars weeks before. Overall, it was a great experience with some great sales people! I never felt pressured into the car, which is something I like very much. I also got two great sales people to help me make a deal on a great car that I love!Couldn't be Happier!!!
by Alishia on 04/24/2015Shaun R. went above and beyond our expectations in helping us get into the vehicle that we wanted. I love my new SUV!! I'll definitely go back for all future vehicle purchases.Alishia, Thank you becoming a member of the Hubler family and taking the time to write a review on your positive experience. We love these stories from our customers that have never shopped with us, bought from us and will be with us for life. This reflects our core value of "The Hubler Experience". Thank you again for your business and enjoy your new SUV!
About our dealership
Amenities
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by Destiny Jarvis on 09/20/2024