Don Ayres Honda
Customer Reviews of Don Ayres Honda
Review type:
You can never go wrong at Don Ayres
Exceptional as usual!
by amy s on 07/10/2025I had a scheduled oil change and David Salmonowicz was my service advisor. He was professional and knowledgeable and suggested some items that I should do to keep my civic running as reliably as I have come to expect. Don Ayres is the… reason I stay in the Honda family! Not only are the cars extraordinarily reliable, but the team, from check in to check out are friendly, professional, and show that they love their job and believe in the cars. Thank you!Hello Amy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service
by Jeff Clark on 07/10/2025Quick & courteous. Appreciated their service.Hello Jeff, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil Change after first 2 years
by JB2 on 07/03/2025Once the free 2-year service & oil changes expire I decided to continue with Don Ayres service department. Since we bought the vehicle there the price was less than what it would cost me to purchase the materials and do it myself. Good… value long after the sale.Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome Service!
by Jeff on 07/02/2025The experience couldn't have gone better. Addison Migna...service advisor...kept me updated throughout the process.Hello Jeff, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
General service on CRV
by Kim on 06/30/2025David was great and kept me informed during my wait.Hello Kim, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service
by Sue on 06/30/2025Always excellent service! Friendly, and informative!Hello Sue, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Natali Sale
by Natali Sale Don Ayres on 06/29/2025Natali did a good job! Thank you! (One note: I had an appointment at 7:45am and did not leave the dealership until after 10am and this seemed like a long time for an oil change).Hi Natali, thank you for your kind review; we are happy to pass along your comments to the team here at Don Ayres Honda! Until the next time we meet, take care!
You can never go wrong at Don Ayres
by phtcdrv on 06/23/2025Don Ayres, and specifically the salesperson I deal with, Rick Kruger, are the best tandem of dealership and salesperson I have found in the industry. Rick Kruger is always ready to help me find the best Honda vehicle for my needs and Don… Ayres backs him up with an exceptional inventory. I have never been disappointed when dealing with Rick Kruger and Don Ayres.Hello, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!
Matt Hill, Best Salesman Ever
by Colette Parker on 06/18/2025I have purchased 5 CRV autos from Don Ayres. Until now I wasn’t sure about purchasing any additional autos from Don Ayres. Last year I purchased an ‘25 Envoy Sport CRV. After driving it for 9 months, I wasn’t sure of the mechanics of the… battery and the issue of not having a spare. Being alone, the thought of possibly being stranded really bothered me. After I consulted with my son, he told me to look. I went right to Don Ayres. I asked for my salesman and was told he wasn’t working that day. I had many questions and this (new) guy was happy to help. He answered my questions about my ‘25 (things that were not discussed at the time of purchase). I told him I’d go home and reconsider my decision to get rid of the ‘25. He said my guy would be in the following day. I decided that night that Matt Hill was the person I wanted to deal with and purchase my vehicles from. So I returned the next day and bought my new gas powdered CRV from Matt Hill. He was the kindest, most honest and personable salesman I have ever encountered. I could go on and on about Matt but suffice to say he is the best and I and I feel honored to have done business with him. Kudos to Matt and Don Ayres for making my purchasing experience so uplifting.Hello Colette, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!
Routine Maintenance
by Autumn Gregory on 06/18/2025⭐⭐⭐⭐⭐ I had a fantastic experience at Don Ayers Honda in Fort Wayne for routine maintenance on my vehicle. I came in for an oil change and tire rotation, and everything from start to finish was smooth, professional, and efficient. A big… shoutout to Dillon, my service advisor—he was friendly, knowledgeable, and made the whole process easy. He kept me informed and made sure I understood everything being done without any pressure. The service was done quickly, and I appreciated the attention to detail and excellent customer service. Highly recommend Don Ayers Honda for anyone needing reliable and hassle-free vehicle maintenance. I’ll definitely be back!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Don Ayres Honda! We are always more than happy to assist you if anything else comes up. Take care!
6/16 Service
by Evan Garcia on 06/18/2025Dainen helped me with my fuel pump recall service. When I took it in he asked what else they could do for me and I mentioned an oil change and new windshield wipers, which he said they'd definitely be able to do. Later in the day I got a… call about a tire having a bubble on the side wall, and he quoted me on 2 and 4 new tires but I decided to look elsewhere. When I called Dainen back letting him know I'd pick up my car to take it somewhere else he was able to get with his manager to get me a deal to make it more convenient for me to get the tires replaced at the dealership. This dealership and Dainen are always professional and always trying to make the customers process easier.Hi Evan, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service
by Em on 06/10/2025Staff is always attentive and never pushy, service is quick and affordable.Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Don Ayres Honda Review
by Jane on 06/03/2025updated 06/10/2025Work done well and on time. Great service advisor!Thank you for taking the time to let us know how we did. We hope you have a great day!
Awesome Service!
by Toss R on 06/09/2025Great customer service, done on time!Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hi Toss, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service
by Great service on 06/06/2025Paul went above and beyond to get my tire issue fixed at no cost to me, as my car was still under warranty. He even covered the alignment, which would probably not be covered by most dealerships.Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Perfect service
by Dan Koop on 06/05/2025The work was done in less than the estimated time and was done perfectly.Hi Dan, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service
by Honda on 06/01/2025The service tech was super helpful.Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Satisfied
by Azra on 05/31/2025No concerns. Very friendly and knowledgeable.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Retired
by Gary on 05/31/2025Conner Hilgemmann was very professional knowledgeable and friendly with a great personality. He explained the recall repair and gave us a completion time. He is a true asset for Don Ayer’s Honda.Hello Gary, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!
Solid Work
by Eric Clancy on 05/29/2025Sales Process was straight forward. Quality Product. Good information. Well conveyed.Hi Eric, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experiance
by Dickc on 05/26/2025I came in for a recall fix to replace fuel pump. My service mgr also agreed to perform needed service items that were not scheduled. Win win! Got everything done in one visitHello, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!
Hello, we're happy you found our staff to be so supportive during your experience here at Don Ayres Honda. We are always more than happy to assist you if anything else comes up. Take care!
by Andy James on 07/07/2025