Fieldhouse Ford
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Customer Reviews of Fieldhouse Ford
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The following reviews are more than two years old. They are not included in the overall rating.
23 sales reviews
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One and done
by Rhonda Miley on 06/04/2022We live in DeMotte and thought that we would just "check-out what was available". We found exactly what we were looking for and had the BEST experience we have ever had with a dealership. Our salesman was awesome! He was nice, quick and… knowledgeable. I would recommend Dennis Roak, Sr. to everyone!All car buying should be like this.
by Bubak on 03/29/2022I started my Mustang Mach-E ordering with emails to sales managers at 4 local Ford dealers with specific questions about the process. Two didn't even bother to reply. Greg Fieldhouse responded promptly and answered all my questions. I… arrived at Fieldhouse Ford and initiated my order with Ron Gunter. He was easy to work with. Pricing was transparent, and he answered my questions - no back and forth nonsense, just a very straightforward experience.Thank you Derek Johnson!
by S Brunton on 01/18/2022Quickest deal I’ve made in 4 vehicles, just what I like.5 Star Dealer!!!
by HoosierDaddy on 10/15/2021I just purchased a 2021 Bronco from Derek Johnsonn. ABSOLUTELY hassle-free!!!! Our family has been dealing with Fieldhouse since the mid-90's. They have ALWAYS been great to work with.... sales or service!Great experience
by E Decker on 09/05/2021Dennis Roak Sr. Was very professional and made it painless to buying a vehicle. Will be back in future next time need a vehicleWouldn’t buy anything from this company
by Jason Phelps on 08/23/2021Tried to buy a tremor from this company and was told they can’t sell to me because I live out of state and issues with title. Contacted another dealership in there same state and they said they we giving me bs.Great!
by Jimmy on 02/21/2021greeted promptly by Dave Schurman and he was very great start to finish! He explained everything great and was very patient with us! Highly recommend going to see Dave if you are looking for a new or used car!Win win win
by Randy VB on 02/05/2021Whether we are working with parts department sales department or service our experience can best be described as win win win. Love the individual and personal attention we always receive at Fieldhouse Ford.Fair and honest
by DeMotte residents on 01/04/2021No pressure experience. The sales rep was diligent in searching out answers to all of our questions. We were treated fairly and honestly, exactly what we would expect from a small town business. We got as good of a deal or better than we… would have from a large town dealer.Wonderful Buying Experience
by Matt on 01/02/2021David the salesman did a great job helping us find our new Explorer. He was friendly, helpful, and went above and beyond making sure everything was perfect. Absolutely recommend!Best Car Buying Experience EVER!
by rdubs2 on 11/18/2020I found the vehicle I wanted at Fieldhouse. Made a call and spoke with new sales guy Paul. When I arrived, Derek helped me navigate the buying experience. I received a great offer on my trade. All in all, it was fantastic!! I walked away… feeling great!!Quick and friendly
by Tiffany G on 07/09/2020Great experience, in and out in 2.5hrs. Ron was efficient and friendly, and even stayed late to finish paperwork. Drove almost hour so we appreciated getting it done in sitting.Best car buying experience ever!
by New Ranger For Me on 06/21/2020Picked out a truck made the trade and walked away very happy! Had to be the fastest transaction I've ever made at a car dealer.Used vehicle
by Dawn McCulloch on 03/27/2020No hassle dealership. Ron Gunter is the best salesmen, very personable and so friendly. We were very pleased with our purchase and trade in.Best experience at a dealership by far
by Jennifer on 01/18/2020After almost buying a car from another dealer closer to us but having some reservations not only about the car but the dealer too I kept searching and I found the exact car I’d been looking for on the internet at Fieldhouse Ford, a 2017… Escape Titanium, and called to make sure it was still available. I spoke with Derek and he answered all of my questions. We live in Illinois and made the 1.5 hr trip to look at it and decided to purchase and it was the fastest and easiest car buying experience we’ve ever had. Derek was so nice and down to earth, explained everything very well and was not pushy at all. I would highly recommend Fieldhouse Ford and Derek to anyone looking to purchase a vehicle. Thank you!Great dealer, great truck
by TruckLover on 12/10/2019We just purchased a super-duty truck from Dave Schurman at Fieldhouse. It was an easy, enjoyable process from start to finish. Dave was very patient with us and our changing schedules, and answered every question clearly and patiently. The… Ford 250 is beautiful and we will definitely be going back for our next vehicle - everyone there, especially Dave, is fantastic.Honest dealer
by Mike Smith on 11/26/2019Just bought my 3rd vehicle from Dave Schurman of Fieldhouse Ford. Honest , friendly peopleGreat experience
by GMC Acadia on 11/15/2019We saw a used car on the Internet at Fieldhouse Ford and from the very beginning our experience was the most pleasant ever in a car purchase. Dave Schurman was outstanding to deal with through the entire process. He explained everything and… answered all our questions.From start to finish, this was a great experience at an auto dealership. We are glad that we made the 80 mile drive to purchase our vehicle there. They are the standard of excellence in car dealerships.Great attention to what the customer needs and wants
by Great customer service on 11/04/2019Dave Schurman of Fieldhouse Ford did a great job for me. He put in a lot of time to make sure I had the vehicle I really wanted and took care of a problem that was caused by someone's careless car door scratching my truck just before I… picked it up. He and the body shop completely replaced the scratched part instead of touching it up, making my brand new truck brand new again. Lots of places won't bother doing something like that once they have your money, but Fieldhouse Ford did.No Haggle Pricing
by Craftman555 on 07/24/2019Ask for Dave Schurman, the best salesman ever! We have dealt with him on several occasions and love his no pressure no nonsense attitude. He's very informative and attentive without being pushy. This is the general attitude with every… person in all departments at this dealer and the reason why we would highly recommend Fieldhouse Ford to everybody.Thank you Fieldhouse Ford!
by Dave89 on 04/24/2019My wife and I bought a 2016 Escape and the buying process was very easy and we were thankful for the time Fieldhouse put in to get us the SUV we needed and wanted for a great deal. We are thrilled with our new vehicle!
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