Customer Reviews of City Chevrolet
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Great experience with Joey B. and Derrick W.
by Joe in Raleigh on 05/29/2025Joey Battoglia helped us with our purchase experience with a brand new Tahoe. Joey was attentive and helped us even though we live 2 hours away. He worked with us to get a deal set up and had everything ready when we arrived at the… dealership. If you need a new Chevy, Joey is your guy. Seriously, Joey's great to work with. Derrick Williams handled the financing. He helped me find an outstanding rate, even better than one of the most aggressive credit unions that I know of. These guys were on top of their game and treated us very well.
The following reviews are more than two years old. They are not included in the overall rating.
5 sales reviews
Best Experience We Have Had
by LukeDecker12 on 07/02/2018My wife and I were in on Saturday and Joe Moravec was our salesman. We were looking for a second vehicle and we looked a few different options. When we drove the 2016 Fusion we ended up purchasing, it felt like the decision was made when… we started test driving it. We were on a budget and made the Fusion within our parameters. We were pre-approved at our Credit Union, but ended up getting a better rate through you guys. Ryan, the finance guy was also great to work with. I appreciate the no pressure ease of everything. Buying a car has always been stressful for us, but this was by far the best experience we have had. Thanks Joe and Ryan for making things happen for us. We will refer anyone that is looking to City. Thanks again.-Luke and Erica DeckerNot Again
by Grandpapaul-n-Goshen on 02/18/2018I purchased a used 2010 Silverado in the fall of 2016. I keep getting their adds and so I decided to write this review. First Brandon the salesman was great. I did not like the dealership. My test drive was very short as the gas gauge was… on empty. I asked if used vehicles had a check list so they knew the condition of what they were selling. He told me their buyer determines what needs fixed. I figured being a new car dealership they would conduct a multipoint inspection. Not here and when I got it home I had to fix a back up light. I suspect they changed the oil and detailed it. I couldnt get the plugs loose to check the transfer case and differential fluids so I knew they didnt check those levels. On my drive home I discovered a clunk noise when I came to a stop and started up again. Dont start your test drive with the gas gauge on empty so you can have time to drive and see and hear it perform. I heard several times from multiple salesmen "Are you looking to buy today"? You must say yes and sign on a line to get a price. After doing this a couple of times we agreed on a price and each time they added the paint protection back. Its no more than a glorified wax job and it doesnt come with a warranty. I had discussed a couple of Items with Brandon that needed fixed and when I brought it to the sales managers attention he got angry. "We had a deal" was his reaction. I pointed out the step rails had missing rubber and that was a safety issue and the body side moldings were coming off. My temporary plate was about to expire so on a trip south my wife stopped to get a new one. We had been waiting for the title to be mailed to us. Oh they found it in the file folder. It was there all the time. Lastly, dont buy a GM truck with a Fuel Management System. After a month the #1 plug was fouled. Its a faulty design to get better EPA ratings. It appeared the 1 and 7 plug had been changed twice before. It had 103,000 miles on it. I bought a module that keeps it in V8 mode so hopefully I wont have fouled plugs again. Many have had to replace lifters and cam shafts because of the design. I dont understand J D Powers rating for GM trucks with this faulty system.Terrible customer service
by Dissatisfied on 11/16/2017ABSOLUTLY DISAPPOINTED with the customer service from this place. I purchased a vehicle through them and cannot get the information I need to get the title in my name. I have been trying to reach them to get this problem resolved for two… months now! I cannot even drive the vehicle because the plate that they gave me is now expired. In the last two months I have been able to reach one person who was supposed to overnight me the information that I needed. That’s been three weeks ago. I have left several voicemails and sent several emails to multiple including the office manager and the general sales manager but NO ONE has yet to call or email me back. I will not recommend this dealership to anyone.WARNING-Do not buy a used car from City Chevrolet
by concernedci on 06/10/2016I cannot believe the Unethical, Immoral, False Advertising, and Deceptive Business Practices! Watch out for Additional fees! Paint Fee or Finance Fee, increasing internet price, charging too much Tax, harassing you to finance through the… dealership and the Doc Fee.Silverado
by Andy101Abn on 09/19/2014updated 10/03/2014Outstanding experience the sales team went above and beyond to get me in the truck I wanted. First hassle free dealership I have ever been to.
About our dealership
Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!
by Neil Snied on 07/07/2025