Royal Volkswagen of Bloomington
Today 8:30 AM - 7:00 PM
Customer Reviews of Royal Volkswagen of Bloomington
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The following reviews are more than two years old. They are not included in the overall rating.
68 sales reviews
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Used vehicle purchase
by F_Hanson on 02/02/2018Sales assistant, David, was very friendly and knowledgeable. Negotiations went quickly and I feel I got a fair price. Paperwork was handled same day.East Process
by CloverKate on 10/30/2017I did not feel too pressured to purchase the car or upgrade to a more expensive version. Salesman was easy going and friendly.Easy process and great staff
by BTOWNJake on 07/28/2017I have now purchased six cars from Royal on the Eastside and that alone should say a lot about my overall feeling about my experience. Vadim and Jared have always been a huge help in meeting my needs and not applying too much pressure in… the process. Even though buying a car can be a stressful process, they have always worked to make it as bearable as possible. We also enjoyed the easy demeanor of AJ in the finance department. He helped move things quickly and was great to talk to as we completed the purchase.11 cars and counting...
by Hoosier1978 on 04/26/2017Great sales team. I have purchased 11 car now from Ryan Smiley. The entire team has wonderful attitudes and are very knowledgeable of the vehicles they sell. I would recommend Royal to anyone looking for a great car buying experience and an… amazing price.Excellent Experience at Royal on the Eastside
by JenniferRiley on 04/10/2017updated 04/25/2017The entire team was kind courteous and professional but especially the knowledge Vadeem has and how he guided me towards making a great choice. I was a great purchasing experience and I feel that the maintenance visits will be just as… good.Great buying experience.
by Ldcook88 on 04/15/2017Vidaal was very upfront, and honest. I felt the entire time that I was being dealt with fairly, and there was no pressure to make a deal, everything was at my own pace. They took my trade in, gave me a quote on one day and honored it the… next day. I have had different experiences at other dealerships, so I was very very happy with my experience.Bucket list car
by Newbeetlemama on 03/26/2017updated 04/07/2017It was truly the best car buying experience I think I've ever had ! I sent a text to take a test drive and with in a few minutes Ryan Smiley got right back with to my surprise because it was about 8:30 in the evening. We set up a test… drive for the next day and Ryan was able to meet us with the car ready in front to drive. Outstanding customer service between Ryan and AJ in your finance department. I looked on line at several dealerships across the state and found the car on your lot. I will be sixty in June and this was a " Bucket list " car for me and Ryan and AJ made that happen ! I couldn't be happier with my new car or the experience that I had at your dealership! Thanks so much Ryan and AJ!Phenomenal Car Buying Experience
by Hoosiers4032 on 03/24/2017updated 03/31/2017I knew what car I wanted. Chris Perantoni was able to get the car and he was my point of contact. I drove 2 hours to purchase my car because of Chris. Ryan Smiley made my wife and I feel comfortable with the car. He answered all our… question and checked on us after we left the dealership. AJ Pappas helped us feel comfortable financing the car. He was a funny guy and was making my wife feel comfortable with his humor. All three of these guys were great to deal with at Royal on the Eastside. Thank you Craig for putting me in contact with this great group!Outback Crosstrek
by DalaneAnderson on 03/10/2017updated 03/16/2017This is the 4th car that our family has purchased at Royal on the Eastside. Ryan Smiley is the only sales person we will deal with. He is helpful, friendly, goes out of his way for the customer.Great experience.
by NoahK22 on 03/13/2017Vadeem and company walked me through every stage. Incredibly helpful. Kind. Frank. If you are interested in a VW, Subaru, Audi, these guys are very reliable. From manager Jared through the ranks, it's a very well run operation. No pressure.… I came a couple of times. Had all questions answered. Walked me through it.'06 350z Roadster
by gmcintyre on 03/01/2017updated 03/10/2017Everything was really easy and laid back. Salesman was super nice and not pushy at all. Very knowledgeable about car and the vehicle history. Really enjoyed my exprience and they were very straight forward about everything. Very happy with… my experience with Smilie and anyone I talked to at the dealership.Royal on the East Side provides excellent service!
by AndreaSubaru56 on 02/17/2017updated 02/28/2017The facility is very nice and welcoming. The salesman I worked with, Mark, was incredibly quick in responding to all of my questions.Great experience, would buy again.
by dmatt88 on 02/28/2017Low pressure. Given freedom to take a car for awhile. Somehow parking a car at your home makes you find it a fit or not.Purchase of a 2017 Outback
by stanwass on 01/03/2017updated 01/17/2017warm, personable, easy. the experience was very pleasant, and vadim m., whom i have worked with several times in the past, was great as usual.Used car buyer
by David_AP on 12/20/2016Good music in the lobby. Skilled salesperson. Worked with me to get the payments within the range that fit my budget.2 Car Purchase
by JohnHalina on 12/06/2016Willing to work with us on getting the best value for our money. Purchased 2 vehicles without any hassles. Found the vehicles we needed.Perfect Experience
by Jehromy on 12/03/2016Vadim and Tep, our salesmen, were friendly, understanding, patient, and did not apply too much pressure during the process. They were helpful in every way possible. It was a pleasant experience throughout. Also the dealership was modern… and comfortable.Royal on the Eastside
by HeatherTM on 11/28/2016Very friendly, happy to answer questions, willing to locate what we wanted at another dealership, had our car delivered from Tennessee without charging us for it!!royals volkswagon of Bloomington
by Wanfeng on 11/27/2016It was such a great experience! My dealer Vadim really got a good deal for me.The service is good also. I pretty enjoy my new vehicle.2017 wrx
by Chad1972 on 11/27/2016There was never any sales pressure , just upfront and honest , wish all car lots was like that .Royal
by Gerald_H on 11/10/2016updated 11/21/2016Very nice and clean dealership, easy to get to for me. You sale associate David Goya was very knowledgeable about the A4. Took the time to go through all the new tech available on the car.
Subaru Outback
Volkswagen Tiguan
Ford F-150
Audi A5
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