Royal Volkswagen of Bloomington

Awarded 2017

Royal Volkswagen of Bloomington

Awarded 2017

Today 08:30 AM — 07:00 PM
Open Now
Open Now
Sunday
closed
Monday
08:30 AM — 07:00 PM
Tuesday
08:30 AM — 07:00 PM
Wednesday
08:30 AM — 07:00 PM
Thursday
08:30 AM — 07:00 PM
Friday
08:30 AM — 07:00 PM
Saturday
08:30 AM — 06:00 PM
Open Now

Customer Reviews of Royal Volkswagen of Bloomington

5.0
Overall Rating
(71)
Recommend: Yes (65) No (0)
Write a review: Sales | Service
sales Rating

East Process

by CloverKate on 10/29/2017

I did not feel too pressured to purchase the car or upgrade to a more expensive version. Salesman was easy going and friendly.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

71 Reviews
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sales Rating

East Process

by CloverKate on 10/29/2017

I did not feel too pressured to purchase the car or upgrade to a more expensive version. Salesman was easy going and friendly.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Easy process and great staff

by BTOWNJake on 07/28/2017

I have now purchased six cars from Royal on the Eastside and that alone should say a lot about my overall feeling about my experience. Vadim and Jared have always been a huge help in meeting my needs and not applying too much pressure in the process. Even though buying a car can be a stressful process, they have always worked to make it as bearable as possible. We also enjoyed the easy demeanor of AJ in the finance department. He helped move things quickly and was great to talk to as we completed the purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

11 cars and counting...

by Hoosier1978 on 04/26/2017

Great sales team. I have purchased 11 car now from Ryan Smiley. The entire team has wonderful attitudes and are very knowledgeable of the vehicles they sell. I would recommend Royal to anyone looking for a great car buying experience and an amazing price.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great buying experience.

by Ldcook88 on 04/15/2017

Vidaal was very upfront, and honest. I felt the entire time that I was being dealt with fairly, and there was no pressure to make a deal, everything was at my own pace. They took my trade in, gave me a quote on one day and honored it the next day. I have had different experiences at other dealerships, so I was very very happy with my experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent Experience at Royal on the Eastside

by JenniferRiley on 04/09/2017

The entire team was kind courteous and professional but especially the knowledge Vadeem has and how he guided me towards making a great choice. I was a great purchasing experience and I feel that the maintenance visits will be just as good.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Bucket list car

by Newbeetlemama on 03/26/2017

It was truly the best car buying experience I think I've ever had ! I sent a text to take a test drive and with in a few minutes Ryan Smiley got right back with to my surprise because it was about 8:30 in the evening. We set up a test drive for the next day and Ryan was able to meet us with the car ready in front to drive. Outstanding customer service between Ryan and AJ in your finance department. I looked on line at several dealerships across the state and found the car on your lot. I will be sixty in June and this was a " Bucket list " car for me and Ryan and AJ made that happen ! I couldn't be happier with my new car or the experience that I had at your dealership! Thanks so much Ryan and AJ!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Phenomenal Car Buying Experience

by Hoosiers4032 on 03/23/2017

I knew what car I wanted. Chris Perantoni was able to get the car and he was my point of contact. I drove 2 hours to purchase my car because of Chris. Ryan Smiley made my wife and I feel comfortable with the car. He answered all our question and checked on us after we left the dealership. AJ Pappas helped us feel comfortable financing the car. He was a funny guy and was making my wife feel comfortable with his humor. All three of these guys were great to deal with at Royal on the Eastside. Thank you Craig for putting me in contact with this great group!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience.

by NoahK22 on 03/13/2017

Vadeem and company walked me through every stage. Incredibly helpful. Kind. Frank. If you are interested in a VW, Subaru, Audi, these guys are very reliable. From manager Jared through the ranks, it's a very well run operation. No pressure. I came a couple of times. Had all questions answered. Walked me through it.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Outback Crosstrek

by DalaneAnderson on 03/10/2017

This is the 4th car that our family has purchased at Royal on the Eastside. Ryan Smiley is the only sales person we will deal with. He is helpful, friendly, goes out of his way for the customer.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

'06 350z Roadster

by gmcintyre on 02/28/2017

Everything was really easy and laid back. Salesman was super nice and not pushy at all. Very knowledgeable about car and the vehicle history. Really enjoyed my exprience and they were very straight forward about everything. Very happy with my experience with Smilie and anyone I talked to at the dealership.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience, would buy again.

by dmatt88 on 02/28/2017

Low pressure. Given freedom to take a car for awhile. Somehow parking a car at your home makes you find it a fit or not.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Royal on the East Side provides excellent service!

by AndreaSubaru56 on 02/17/2017

The facility is very nice and welcoming. The salesman I worked with, Mark, was incredibly quick in responding to all of my questions.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Purchase of a 2017 Outback

by stanwass on 01/03/2017

warm, personable, easy. the experience was very pleasant, and vadim m., whom i have worked with several times in the past, was great as usual.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Used car buyer

by David_AP on 12/20/2016

Good music in the lobby. Skilled salesperson. Worked with me to get the payments within the range that fit my budget.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

2 Car Purchase

by JohnHalina on 12/06/2016

Willing to work with us on getting the best value for our money. Purchased 2 vehicles without any hassles. Found the vehicles we needed.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Perfect Experience

by Jehromy on 12/03/2016

Vadim and Tep, our salesmen, were friendly, understanding, patient, and did not apply too much pressure during the process. They were helpful in every way possible. It was a pleasant experience throughout. Also the dealership was modern and comfortable.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Royal on the Eastside

by HeatherTM on 11/28/2016

Very friendly, happy to answer questions, willing to locate what we wanted at another dealership, had our car delivered from Tennessee without charging us for it!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

royals volkswagon of Bloomington

by Wanfeng on 11/27/2016

It was such a great experience! My dealer Vadim really got a good deal for me.The service is good also. I pretty enjoy my new vehicle.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

2017 wrx

by Chad1972 on 11/27/2016

There was never any sales pressure , just upfront and honest , wish all car lots was like that .

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Royal

by Gerald_H on 11/10/2016

Very nice and clean dealership, easy to get to for me. You sale associate David Goya was very knowledgeable about the A4. Took the time to go through all the new tech available on the car.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent experience, super nice people - we worth the hour drive from Indy

by Afishcalled on 10/30/2016

I live in Indy - I emailed my interest about a cpo 2016 Q5 - Ryan Smiley quickly responded with details, answering all my questions and getting the info that I needed quickly. It was really nice to work with someone so nice and no pressure - he made everything easy plus gave me what I wanted for my trade and included some extra incentives to make the drive to Bloomington worth my while to look at the car. When we arrived I was greeted and shown around, and the car was ready for me to drive. Wonderful experience - both Ryan and Aj Papas were awesome! I have recommended many customers to my former BMW dealership in Indy and will now push customers their way even with an hour drive, it's worth it. I got better response from them from all the other dealerships that I had visited. Because of this excellent experience I would even consider driving there for my service as well. Thank you.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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