Customer Reviews of Ed Martin Chevrolet
Review type:
Buying a car
by D Cooper on 03/27/2025
Very professional, timely, knowledgeable, efficient, and very friendly
41 reviews
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Avis' Malibu lease
by AvisnewMalibu on 03/23/2016Brian did a good job and got us into the car that meets our needs and budget.Bought new cruze 2014
by Bigdaveb63 on 10/01/2014As always very professional ,knowledgeable and very friendly .plus a service dept best by far , one total packagegood
by beau45 on 09/10/2014updated 09/25/2014a good place to have a car dealt to you.2013 Cruze oil change
by BDoehrman on 09/02/2014updated 09/24/2014Very satisfied with the time of service and the people there at the dealership.Battery problem
by Hshirlann on 09/19/2014My car took longer than expected. But was happy with results.Great Service
by RJ77 on 09/06/2014I would not go any where but Ed Martin for service because I trust them for their quality of work.They always answer all my questions and are very helpful.Car Lease
by pullntack on 04/21/2014updated 09/03/2014Thank you Jason D! We recently leased a vehicle from Ed Martin. The whole experience was the best I have ever experienced when car shopping. No hassles and no haggling! Jason did an awesome job from start till we drove away in our new… car!A dealership long dreamed of ...
by Skulhamr on 08/24/2014When I was growing up, car dealerships and customers existed in antagonistic worlds to each other. The salesperson wooed you in as a customer, made a sale, then joined the rest of the staff in denying you as much as possible of the benefits… you were due. This was thought to be the proper course of the business model since once the sale is made, the business saves money by denying or delaying benefits such as warranty and service. Thank god for companies such as Ed Martin, who recognize that it's the long-haul customer that provides sustainable profits. I value my status with Ed Martin each time I seek service. You can't buy this respect.2014 Equinox
by nancyo56 on 06/22/2014Very friendly service people. They were very helpful and answered all our questions.Horrible experience
by poindexter3 on 10/16/2010Don't get me wrong. i love my new Chevy. I did not love the buying experience. My salesman didn't even give me a price before we went to the close of the deal. The salesman was inept at best. I will NEVER buy another new car from this… dealership.Very Bad Experience
by Riholl on 04/13/2013updated 06/04/2025My experience with Ed Martin Chevrolet started on March 2. Today is April 13, over a month later and my issues continue. Let me start by explaining how easy this process was supposed to be. I applied for financing with Capital One before… going in to purchase my vehicle. I walked in on March 2 with my blank check and purchased a 2013 Chevy Equinox. I felt like the sales rep, Jason, was good. He listened to what I wanted and I don't feel like he pressured me into anything I didn't want. I walked out feeling good. About a week later I was called by Capital One to tell me that they rejected the blank check because the amount financed was over the "LTV". I take partial responsibility for this because I should have checked that. My financing was done by Alex, who apparently was relatively new to this role. I called the dealership 2 or 3 times trying to find out what the status was, and clearly told them that I would write a check for the amount over LTV. They convinced me to try and get financing for the entire amount, which I agreed to. They ran my credit and were unable to find a rate to match what Capital One gave me. I told them once again, I would write a check and I did. I drove out to Anderson from Indy, wrote them a check and supposedly was done. In the meantime, I continue to get calls from Capital One telling me that the dealer still has not submitted the necessary paperwork. I finally drove out to Anderson once again to speak with Brandon in finance. I brought him a new blank check that was sent to me but he insisted that the indirect financing that they had set up was going through at the same rate and that he did not need the blank check. After all is said and done, the dealership ran my credit two times even though I already had financing secured through the blank check. The first time they ran it I authrorized it but this past week they ran it yet again creating yet another inquiry on my credit and this time I did not authorize them to run it! I called Brandon to ask for an explanation, got his voicemail and as of today have yet to receive a return call explaining why my credit was run without my authorization. Not even so much as a call back. According to Capital One, my loan has still not funded. As much as I would like to recommend this dealership, they turned a very simple pre-approved financing situation into a bit of a nightmare. There are lots of options out there for purchasing a vehicle and I can assure you that I will not be back to this dealership. My advice to anyone reading this is to be very careful about who's handling your financing.Again Ed Martin Comes Through!
by Dianatlol on 06/02/2014updated 06/04/2025Came in to have some work done on my 2010 Camaro and my Husband had them all involved in a Birthday gift for me, putting a Spoiler on. They all knew but me. Well Played! When I came in to pick up my car, I didnt notice at first them about… flipped out. It was like a little episode of "Pimp my Ride". Thanks Ed Martin, You guys kept the secret and helped my husband get it done and on my Birthday! You guys Rock! I have been telling everyone about the service there since we bought the car... never been disappointed!Class act
by scott2891 on 03/28/2014updated 06/04/2025Ed Martin dealership is a class act. The service department fixed my truck on time and put me in a truck to drive while mine was being fixed. The staff is very friendly and helpful. My wife and will be back.First Caddy Service
by fbrew97 on 03/27/2014updated 06/04/2025I had my 2013 Caddy serviced for the first time and I couldn't have been pleased more. I requested some additional service beyond the required complimentary service and I was given a loaner car. When I returned to pickup my car I was given… a discount for the out of pocket expense. In all my years of owning GM vehicles, that is the first time to receive a discount. The Ed Martin dealership is above and beyond any that I have ever dealth with before.Great Experience!
by katrina7 on 05/15/2012updated 06/04/2025I recently purchased a new car at Ed Martin Chevrolet in Anderson, IN. Everyone was wonderful to deal with. My salesperson was very professional with a very nice and caring personality. Also, he was very knowledgeable about all the vehicles… I was considering. The finance manager was able to get me an excellent rate and explained all the terms and conditions of my finance contract, as well as, the additional warranty and GAP coverage I purchased. The management team gave me a warm and welcoming greeting. Also, I feel they went above and beyond with the call on my trade-in. I had a great experience. If you are in the market for a new vehicle, go to Ed Martin Chevrolet in Anderson, IN.One Great Dealership
by steve10011 on 04/07/2014updated 06/04/2025A very clean and friendly dealership, the people are very friendly and willing to help you anyway they canthey did it again!
by Dianatlol on 04/22/2014updated 06/04/2025We had 100K mile service done on our Camaro and they got us in right away, had the services done before promised time, and the price was under the quoted price! :) We were treated great by everyone! always great service.A great experience.
by kkraay1 on 09/29/2013updated 06/04/2025I had an appointment at 8:30 am, problem fixed out bye 9:15, with a washes truck, great.Repeat Customer
by kcsr6 on 01/04/2013updated 06/04/2025I have bought my last 4 vehicles from Ed Martin Chevrolet. They are 100% professional and a pleasure to deal with. My sales associate Alex W makes the car buying experience easy. He cares about the customer not just making the sale like… other dealerships. My mom also bought a car from Alex about 2 months ago and he the staff of Ed Martin treated her great and took care of her like there own mother. If you need a new car or truck go visit Alex at Ed Martin Chevy in Anderson for top notch service.Lady Cadillac
by LadyCadillac1 on 06/02/2014updated 06/04/2025This is my first Cadillac and I'm so happy to have purchase it from Ed Martin Cadillac in Anderson. The sales agent was well informed about my new purchase and guided me through every step. John was very professional and I feel as if I made… a new friend. I love my car!!! SRX 2014
About our dealership
Welcome to Ed Martin Chevrolet! On behalf of our entire team, thank you for visiting our Edmunds page and allowing us to serve you online. Our professional and well-trained staff is ready to assist you with your automotive needs. It is our commitment that all of your expectations are not only met...but exceeded.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Collision Repair/Body Shop
- After Hours Drop-Off
Thank you for continuing to choose to give your business to our dealership! We love hearing from repeat customers and are happy to know that Alex ensured that you had another wonderful experience working with our dealership. We appreciate your recommendation and look forward to your next visit! Stay in touch with us on Facebook. Sincerely, Brad Latinovich | blatinovich@edmartin.com
by edmartinchevy on 09/26/2013