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Customer Reviews of Audi Westmont

Review type:

Overall sales rating

4.8
4.79 out of 5 stars

(29 reviews)

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29 sales reviews
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  • Great Experience

    5 out of 5 starsby Name too lon on 05/02/2025

    Great experience. Every request I had they accommodated, including like a 3 hour test drive. They stayed late on a Friday night to finish everything for me. This is the first dealership I've come across that I would actually return to for future business. Wonderful people. Highest recommendation. Almost forgot, when I left something behind in my trade-in, they mailed it back to me right away (I live 125 miles away). They could have just claimed it wasn't there and I would have been screwed. That's integrity.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Westmont!

      by Sydney Turner on 05/07/2025


  • Salebad service

    1 out of 5 starsby Aries Mont on 02/14/2025

    Salesman promised service of new car..ingo4ed me for 2 months with promised to fix car.
    • Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0310 to discuss what we can do to help.

      by Paige Mason on 02/19/2025


  • Great Experience

    5 out of 5 starsby First Audi on 12/18/2024

    Our Sales person was great.. She made this a great and easy experience !!!!! Would totally to it again.
    • Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Roman Brooks on 12/20/2024


  • Used car purchase

    5 out of 5 starsby John K. on 07/24/2024

    Great overall experience and sales rep Alex was amazing. Audi Westmont and Alex made everything simple and easy and we’re extremely professional tgroughtbtge entire experience. I highly recommend asked on my experience.
    • Hello John, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. Thanks for the recommendation, and have an amazing day!

      by Nyla Silvester on 07/25/2024


  • very patient

    5 out of 5 starsby Jay chen on 07/17/2024

    they close at 6pm on Friday , but they very patient to help me finish all the paper work till 8pm.
    • Jay, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Beckett Adams on 07/19/2024


  • Karen Hopkins

    5 out of 5 starsby Kayhop180! on 07/15/2024

    The staff at Westmont Audi was very nice to my brother and I when I was looking for a vehicle.
    • Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

      by Nora Sutter on 07/17/2024


  • Great experience

    5 out of 5 starsby Scott17 on 06/01/2024

    I recently traded in my 2015 Audi Q5 for a newer pre-owned Audi vehicle, and I couldn’t be happier with the experience at Audi Westmont. The entire Audi team, including sales, used car sales, and the service department, worked seamlessly together to reach a mutually agreeable solution. Special thanks to Mounir, the sales specialist, who did a fantastic job coordinating efforts across all teams. His professionalism and dedication made the process smooth and enjoyable. I am extremely satisfied with Audi Westmont and will continue to return, even though it’s not the closest Audi dealership to me. The exceptional treatment I receive from both the sales and service departments is well worth the extra distance. I highly recommend Audi Westmont for anyone looking to purchase a vehicle or requiring service on their Audi.
    • Hi, thanks so much for the warm recommendation of the team here at Audi Westmont. Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Kiara Dou on 06/05/2024

  • Great dealership

    5 out of 5 starsby Paul on 05/23/2024

    Very friendly and helpful. Not pushy
    • Hi Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 05/26/2024

  • Vorsprung

    5 out of 5 starsby Durch Technik on 03/27/2024

    After visiting other dealerships and manufacturers so glad we decided to stay with Audi Westmont. With fantastic support from Ed Riedmaier we were able to find the car we were looking for, reach a quick and simple agreement and close out the purchase. A couple of glitches in the back office were also spotted and quickly resolved by Ed. If we could afford it we would come back every year just to work with Ed.
    • We appreciate you taking the time to leave us a response, Durch! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Beckett Adams on 03/29/2024

  • Professional sales team

    5 out of 5 starsby SAngell on 03/18/2024

    The 5 star rating is for our sales person Daniel. He was very professional and helpful in answering all our questions when my son was purchasing a car.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sue Tilly on 03/20/2024

  • Best Dealership Experience EVER

    5 out of 5 starsby The Beam on 03/18/2024

    I was blown away by the service I received at Audi Westmont specifically from Alex. He was extremely respectful, transparent , and knowledgeable about the beautiful pre- driven cream puff that I purchased. I was able to reach him on his cell phone with any concerns, amd he went so far as to have his body work team remove the minor scratches that I had pointed out to him upon first seeing the car. They then detailed it to a showroom , fresh -from- the- factory glow. I was extremely impressed and appreciative. I was treated like royalty, and I’ll definitely be back for my next car. Go look for Alex at Audi Westmont.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sue Tilly on 03/20/2024

  • Great experience with great rep

    5 out of 5 starsby David H on 02/16/2024

    Mo was our sales advisor. He took me and my daughter through the whole process. A good and honest salesman.
    • Hi David, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Presley Palmer on 02/22/2024

  • Excellent sales and service

    5 out of 5 starsby UB-Q5-2024 on 02/14/2024

    Excellent salesmanship. Direct, prompt, no-nonsense, all online until site visit to finalize the color. Great job by John Neumann, our sales rep. Same with their Finance Manager - Paul Labak - swift, clear, clean execution. Had an issue with the HomeLink which was resolved in a timely manner. Waiting to see how their detailing comes out next week. Hope they keep up the good work.
    • Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

      by Niki Abney on 02/16/2024

  • Great buying experience

    5 out of 5 starsby Tschmitty on 02/10/2024

    Bought a Q7 from Audi Westmont and great overall experience. Dave was our sales guy and extremely knowledgeable and helpful in the decision making process. They helped make the financing easy to understand and gave me a number of options. I have bought Audis here before and have had all of my cars serviced here and always been treated well.
    • Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Gary Moore on 02/13/2024

  • Stress free car buying Experience

    5 out of 5 starsby Michael F on 02/02/2024

    Kevin went above and beyond to make our car buying experience as easy and stress free as possible.
    • Hello Michael, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Rose Schmidt on 02/06/2024

  • Purchased

    5 out of 5 starsby EmSmith on 01/31/2024

    I purchased a 2020 Jeep Grand Cherokee. It was a great experience with Irwin from the beginning to end. He’s a superb auto salesman and would recommend anyone to purchase a car with him. Joe in financing is very knowledgeable with his six plus years of experience. I trusted him with my financing and he was quick and efficient. Even though I didn't buy and Audi I still received excellent customer service.
    • Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Audi Westmont and we hope to be of service again in the future.

      by Gary Moore on 02/03/2024

  • Sales review - Audi Westmont

    5 out of 5 starsby Katherine on 01/15/2024

    Everyone I dealt with was knowledgeable and attentive. I had a great experience.
    • Hi Katherine, we are pleased to hear you had such a positive experience with us, Katherine! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Theo Sanders on 01/18/2024

  • Best Dealership

    5 out of 5 starsby Sandip Patel on 01/05/2024

    Bought my Audi Q8. Had very pleasant experience with this dealership. Mounir fahim was very helpful and friendly.
    • Hi Sandip, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 01/07/2024

  • Great buying experience

    5 out of 5 starsby erinnkc on 12/02/2023

    I worked with Daniel S on my purchase of a 2023 s5. We got much of the process done over text which was cool. The car was certified used and impeccable. I did feel a little pressured in the closing to add extra service packages which made me a little uncomfortable when I just wanted to leave and drive my car!
    • Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (630) 537-0310 so we can assist you further.

      by Nyla Silvester on 12/06/2023

  • First Class Dealership

    5 out of 5 starsby John Chicago on 11/09/2023

    I communicated via text and email prior to settling on a specific car and price. I appreciate that. When I visited the dealership to finalize the purchase, everything went quickly and without a hitch. They patiently showed me the car's features.
    • Hi John, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 11/15/2023

  • A5

    5 out of 5 starsby Kevin jo on 10/07/2023

    Very professional team
    • Hi Kevin, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

      by Nyla Silvester on 10/11/2023

Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi