Classic Kia

by tinaj111 on 12/05/2014

If you are looking to buy a new vehicle, I cannot recommend Jennifer P enough! She was straightforward, willing to work with pricing, and it was completely stress free. I was in and out of the dealership in no time with my new Sportage. I couldn't be happier.

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by chopper47 on 10/05/2014

Classic Kia team were so courteous, kind and helpful. They gave us a good trade in deal, they were serious about earning out business, they did all they could to get and they got it. I'm a very satisfied customer. I recommended Classic Kia to a friend and he is going there to buy his new car in couple weeks.

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by TheSonntagFive on 02/04/2014

I found a great price advertised on Classic Kia's web site, emailed them to confirm the details, received a prompt, courteous & intelligent response, and shortly thereafter drove 80 miles to complete the deal. The showroom is a bit on the smaller side, which in my opinion is a good thing. I felt right at home the instant I walked in, and I didn't see a single person who looked like they were there because they "had to be" there. They were just a really nice bunch of people doing their best to make the car buying experience a pleasant one. And for me they achieved this goal with flying colors! I'd give Classic Kia six stars, but five is the maximum possible here at edmunds.com.

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by dlarsen2 on 08/29/2013

I recently purchased a new 2013 Kia Soul from Classic Kia in Waukegan, IL. I was in the market for a new car, but was not in a big hurry to buy one without looking around and doing my research. Of course I wanted a car that was stylish and fun to drive, but it also needed to be fuel efficient, safe, reliable and within my budget. Plenty of cargo space was also important to me. A cross-over wagon, like the Kia Soul, was the perfect sized vehicle for my needs. I was initially attracted to the styling of the Kia Soul after seeing several on the road. When I looked at the Soul up close, I was impressed with it's many safety features and long list of standard equipment. The Soul is easy to drive and feels similar to driving a car, yet features a generous amount of leg room and cargo space. I decided the Kia Soul was the vehicle I wanted to purchase. ***THE FIRST KIA DEALER WE VISITED (DEALER WAS NOT CLASSIC KIA)*** For me, the whole process of buying a car and negotiating the price with car dealers, is a nightmare. At first, it seemed this time was no exception. Using the internet, I located a dealer that had the vehicle I wanted in stock. Because the car buying process is extremely stressful to me, my husband and I asked our son, a former car salesman, to come with us to the dealership. The experience was NOT at all pleasant. We were treated rudely and felt disrespected several times that Saturday afternoon. I was very discouraged and thought that I would be treated that way no matter where I went, BUT I WAS TOTALLY MISTAKEN! ****OUR CLASSIC KIA EXPERIENCE**** My son and I went back on the internet and came across the Classic Kia website. We spoke to Peter S., a sales representative from Classic Kia, who treated us with the utmost respect and courtesy. I was pleased to talk to a person who understood that the car buying process didn't need to be hard or complicated. Our sales representative, Peter S., was very helpful, and offered me a deal on the car I wanted for far less than I expected. Most importantly, he took the time to explain everything clearly and made me feel comfortable with the car and with the car purchase. The finance manager was also very friendly and courteous. He took the time to explain our options in detail, and never seemed pushy. I cannot say enough about the great car buying experience at Classic Kia. EVERYONE THERE WAS FANTASTIC! And I am very grateful to Peter for everything he did to get me the car I wanted at the price I could afford. Thank you Peter and everyone at Classic Kia, I love my car, and would highly recommend you to all my family and friends. Thank you very much! Sincerely, Dale Lynn Larsen

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by Cadenza on 07/08/2013

My partner and I purchased a new 2014 Kia Cadenza from Classic Kia. From our first test drive at the dealership all the way through closing, we had a first-rate experience -- it could not have been better. We were consistently treated with care and respect, our contacts at the dealership were incredibly responsive to all our questions and requests, and the dealership staff paid ample attention to every detail. We love our Cadenza, and we would gladly buy a car again from Classic Kia. We recommend this dealership in the strongest possible terms! 1. Test drive. We'd test-driven the Cadenza at a couple of other Kia dealerships before we arrived at Classic Kia. At the other dealerships, it turned out that we knew more about the car than the salesperson did! Cody T. at Classic Kia knew the Cadenza in great detail, inside and out, and he not only pointed out certain features but explained how they worked and why Kia had set up certain features in particular ways. Cody said, "We don't pressure our customers because we believe that knowledge sells cars," and he was extremely knowledgeable. He, like all the other Classic Kia folks we dealt with, was highly competent and responsive to our needs while also being comfortably laidback. During the test drive, he encouraged us to spend as much time driving the car as we wanted (even though we arrived not long before closing time), over whatever route we wanted -- a far cry from the other dealers who would prescribe a short test-drive route, one that lasted just a few minutes. After the test drive, we ended up speaking a while longer with Cody and a few of his colleagues, who provided us with additional information to take home. No rush, no pressure -- even though it was now well past closing time! 2. Follow-up and negotiation. Although I was immediately strongly drawn to Classic Kia and wanted very much to do business with them, I also wanted to make sure I would get the best deal possible on the car we wanted. Classic Kia ended up giving us a deal that was just a hair above the lowest quote I received (but that quote was from a dealership that I did not have a good feeling about from my interactions with them). It was important that we buy our car from a dealership we trusted and felt confident and comfortable working with, so we chose Classic Kia. Throughout the negotiation process, Nick R. at Classic Kia reached out to me, promptly returned all my calls, and spent time on the phone with us outside of his normal working hours to make sure that he and his colleagues were doing everything they could to respond to our needs. 3. Final details. The car we wanted (exact color and option packages) had to be obtained from a dealer outside the Chicago area, a couple of hundred miles away, and it took several days to get the car to Classic Kia. During that time, Classic Kia gave us a loaner vehicle, since we were anxious to shed the expensive rental car we'd been using. (Nick even picked us up from the place where we dropped off that rental car and drove us to the dealership!) They worked hard to get the car we needed (which required two dealer trades, in succession), and Nick patiently kept us company as we inspected the new car VERY thoroughly (for over an hour, using a long checklist!) before taking delivery. Finance manager Ryan J. had all the paperwork waiting for us, and that part of the process was a breeze. The general manager, Rick D., also spent time with us during our visits to the dealership. From start to finish, this was the most enjoyable car-buying experience we could have imagined. (Regarding attention to detail: everyone at Classic Kia made a point of ascertaining the correct pronunciation of my unusual first name as soon as they met me. This was typical of their level of care and attention to detail in every aspect of their work with us.) They listen carefully and work as hard as they can to meet customer needs. Fantastic experience!

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by Sandy_W on 07/03/2013

I cannot say enough positive comments about our recent purchases from Classic Kia and our salesperson, Taruj. We made two purchases from Taruj. Both car purchases were smooth and very professional transactions. We have made many purchases thru the years, and I must say, Taruj was the most pleasant salesperson that we've ever dealt with. Our first purchase was a 2014 Sorento and our second was a 2013 Soul. I would highly recommend this dealership as well as either vehicle. I would also like to compliment John, in the Finance Department, he was also a pleasure to do business with!

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by vital2no on 04/24/2013

I bought my Kia Optima in March 2013. My sales contact was Cody T. I want to compliment the Classic sales team on how patient, knowledgeable and friendly they are. During my first visit Cody greeted me and let me walk around the lot without pressure. When I was ready to test drive he was busy with another customer, however, he did not make me wait for my test drive, so Jim took me out for my test drive. Rick T. was always helpful in providing extra information and answering my myriad of questions. That is what I call teamwork! This team of sales professionals “Classic”ally made this one of the best experiences I’ve had in car buying. I would recommend Cody and Classic to anyone who wants to know where I purchased my car. Keep up the good work guys....you define the word Classic in a positive way.

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by jud48 on 01/18/2013

I contacted Nick R., the internet specialist, about two cars. Got two good prices and went in to see the vehicles. After test driving we selected the most comfortable for travel, the 2013 Sorento. Nick was very helpful and did not pressure us in any way. We were very comfortable working with him.

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by kcroyalzfan on 02/13/2012

My wife and I reached out to multiple Kia Dealerships looking for a specific vehicle with a great price. I've done extensive research on how to buy a car and have run into my fair share of dishonest car dealers and sales gimmicks. After dealing with Classic, I have to say this was by far the best car buying experience my wife and I have ever had. Nick Ryder and Kevin O'Neill were great to work with, up front and honest, and the transaction was hassle free. They found the car we wanted, gave us an outstanding price, and even found us a finance rate .44% better than our own bank. We would highly recommend this dealership. Ask for Nick or Kevin.

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by moola on 10/26/2011

Friendly people. No bull. Fair, honest and very helpful. Would definitely recommend. Do not waste your time by going anywhere else.

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by al08 on 08/14/2011

This was the easiest car purchase I have ever made. Although I had fully researched my purchase before calling them, I was able to come to agreement on what I thought was a very fair price in two phone calls that took a total of 10 minutes during the afternoon, and the paperwork was finished and waiting for me to sign and the car was ready to go by the time I was able to get to the dealer early that evening. If you are realistic about the price you are willing to pay, I think that it is absolutely worth the drive out there to get a hassle free (and tension free) buying experience.

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by jafasoccer on 04/26/2010

Battery was dead in my Sedona 2010 and service that I receive was bad with attitude. Now my Van is leaking Transmision fluid and I took my Van for the second time to this dealer for Oil change and to get check for the leak. Well I had Oil change done because I paid for it but they refused to fix the transmission leak which is cover under warranty. Service manager excuse was because I gave the dealer a 0 for the first service. Pretty sad because they didn't complaint for the Oil change because they took my money but the transmission is under warranty they refused to work on it.

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