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Customer Reviews of Napleton's Autopark Urbana Pre-owned

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247 sales reviews
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  • New Fusion!!!

    5 out of 5 starsby abrownfusiongirl on 06/05/2018
    updated 06/15/2018

    Very excited for my new to me Ford Fusion Titanium Hybrid! Process was very easy and staff are helpful.

  • Ford Fusion Titanium Hybrid!!

    5 out of 5 starsby brownfusion on 06/06/2018

    In love with my new car! Everyone was very helpful. Did whatever was necessary to get me what I wanted.

  • Came to get a car with my mom and found the perfect one!

    5 out of 5 starsby Wyatt on 06/05/2018

    Jim was super nice and was very understanding and open to any questions I had. It was a great experience!

  • Ben created the best car buying experience!

    5 out of 5 starsby Shawnawaller on 06/04/2018

    Ben was absolutely amazing to work with! Hassle free and very accommodating! Awesome experience!!

  • Great Experience

    5 out of 5 starsby josecosta on 06/01/2018

    Jesse was helpful and easy to work with, will definately send others to work with him. He was the REAL DEAL!

  • Idris McPherson Volkswagen

    5 out of 5 starsby WebbFamily18 on 05/29/2018

    When I came to Idris needing a new vehicle for my family and I he made it very easy. Narrowed down to the perfect vehicle and within minutes I had the keys to my dream car. Huge thank you to Idris and the VW Team

  • My New Car!

    5 out of 5 starsby Jazmin on 05/28/2018

    JJ was very helpful and made purchasing my first car a great experience!
  • Jim Stevens was awesome to work with!

    5 out of 5 starsby Donna on 05/23/2018

    Jim was very informative and helpful. He addressed all my concerns. In general, just a very pleasant experience.
  • Leo Davis worked with me and helped me out a lot. i am very appreciative.

    5 out of 5 starsby elizabethpotter on 05/22/2018

    This dealership is a great choice. They gave me enough options i was able to find a choose the right vehicle for my needs that fit my budget. As a single mom of two that means a lot.
  • Leo Davis - An Outstanding Experience

    5 out of 5 starsby brandonmoore on 05/18/2018

    My wife and I wanted to take a quick look at a Jeep and he made the whole experience a joy. We ended up buying the Jeep. Hassle free and fast. He stands by his deals.
  • Leo Davis is an awesome Sales Consultant

    5 out of 5 starsby georgewolf on 05/19/2018

    He found my wife and I a great car we can afford and be proud of driving. The financing turned out exactly as we thought paying no more than we expected and a warranty that covers for three years bumper to bumper if something were to happen the car looks and drives great. Leo made the car buying process easy and simple , need I say painless!
  • First Time Buyer

    5 out of 5 starsby JessicaRay on 05/19/2018

    I came in to Napleton to look at a car that was already sold, Jesse Mannin and I took a look at the inventory here and he was able to find me my DREAM car! The whole process was so easy and my mind was at ease knowing I was in good hands with him! I look forward to doing business with him in the future!
  • easy visit

    5 out of 5 starsby roberttuel on 05/17/2018

    jesse was very helpfull with me and getting the car i needed also very professional im glad he took care me
  • My new sorento

    5 out of 5 starsby randy on 05/16/2018

    Ray and jj were very professional . Everyone was very nice. the process was very quick and painless.
  • Leo Davis helped me a great deal. I recommend him very highly.

    5 out of 5 starsby sharonrainge on 05/09/2018
    updated 05/17/2018

    I enjoyed my experience very much and Leo Davis was very helpful.
  • Leo Davis was considerate of my needs and provided excellent service

    5 out of 5 starsby ashleylukens on 05/07/2018
    updated 05/17/2018

    From the moment I arrived at Napleton, Leo Davis made sure I was taken care of. I'm generally fearful of salesmen and the car buying process, but he never felt pushy or made me uncomfortable. He worked with my (very strict) needs and made me feel valued even though I could not spend a lot of money. Overall it was an excellent experience and we will definitely be returning for our next car purchase.
  • Ben Makes the Car buying experience easy!

    5 out of 5 starsby KyleActon on 05/12/2018

    Ben did a wonderful job of showing us the cars we were interested in and was very knowledgeable of each one. Ben did not push us into anything and worked with us to meet our needs and make the car buying process easy and enjoyable.
  • Confident in First Car

    5 out of 5 starsby ZacharyParrish on 05/11/2018

    Buying a first car is an anxiety ridden experience, but Jesse Mannin made sure that I was confident, he worked with me to get an amazing price, and make the overall experience enjoyable. I highly recommend coming here for vehicle needs.
  • Enjoyable experiance

    5 out of 5 starsby faithenomoto on 05/09/2018

    Jesse Mannin was attentive and understanding. Very helpful. The process took way longer than expected. To get a good deal you must put in the time. Overall good experience just was a bit too long.
  • Leo Davis was very helpful with me by letting me pick out my new vehicle

    5 out of 5 starsby alexandrahastings on 05/05/2018

    Napleton had the right vehicle for me and thanks to Leo Davis for taking his time with me and my father you are the best!!
  • Amazing sales experience with Ben Starks at Napleton

    5 out of 5 starsby FredBoll on 05/05/2018

    Recently purchased a car from Ben at Napleton's in Urbana. Ben was extremely knowledgeable, helpful and not pushy as we were able to look at multiple vehicles. He made the experience very enjoyable as he treats people with respect. I would highly recommend him.

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About our dealership

At Napleton's Auto Park of Urbana, we take pride in making sure our customers come first. As a car dealer, it is our goal to make sure you find the car you want at the best price possible. Our experienced staff is here to help you in every step of the car-buying process. Whether you need help from our sales team, service team, or finance team, we look forward to serving you!

Don't just take our word for it, let us demonstrate our commitment to excellence and stop by 1111 Napleton Way, Urbana, IL today! If you have any questions before you come in or if you would like to schedule a test drive ahead of time, our team would love to hear from you. You can reach our sales team at 888-355-0139, or our service team at 888-353-8957. You can also browse our entire new inventory, used inventory, or visit our service center online to learn more.

What sets us apart
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Fantastic Customer Service
Large selection of Used Vehicles!
DealerRater Certified
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
Languages Spoken (2)
  • English
  • Spanish