Customer Reviews of Napleton's Autopark Urbana Pre-owned
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247 sales reviews
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good sales on car buying
by joekauffma25 on 07/07/2018buying a car for the company we were led to the right car for the right price like thatSo easy to work with Ben!
by CatherineWhite on 07/07/2018Ben was genial, and really helped us find a car that would work for us. The process of shopping was really smooth, and he helped us get good financing. He listened, and showed us cars that made sense, based on what we told him.Jesse Mannin
by MichelleStalter on 07/06/2018Jesse is the best. I just bought my 3rd Toyota from him. He is helpful, professional and quick. I plan on coming back for my next car.Found what i want
by TVK3 on 07/04/2018Truck and dealership met expectations. Straightforward and timely transaction on a holiday even. Well done.Brand New Kia Sorento
by Katie on 07/03/2018I came into the dealership after much research on the internet - Jim S spent the afternoon with me answering all my questions and helping me pick out the perfect car!! Thank you!Leo Davis help me buy the car I wanted 2013 Dodge Challenger awesome job!!!
by tylanwhite on 07/02/2018Came to Napleton and got the car I wanted thanks again Leo Davis for working with meReplacing my wrecked 2017 Accent with Jim Stevens
by Jacki on 06/25/2018updated 07/02/2018Came in and talked to Jim about replacing my accent I bought from Jim last year and he suggested looking at a Elantra instead for a better ride and more power, and he was right. I love the 2017 Elantra he helped me purchase, Thanks… Jim!!!!!looking to replace my car
by Bruce on 06/29/2018Someone decided to plow into my car that I had bought from Jim Stevens two years ago. So decided to come see him again, and he helped me pick out a much better car than I had last time. I'm very pleased with the car, price he got for me,… and Jim S.My New Car!
by AmandaW on 06/30/2018Jim Johnson has helped many members of my family purchase a new car and today I got to work with him on purchasing my own first new SUV. He is honest and works hard to get you what you really want. I would recommend Jim to anyone.Great experience with Ben!
by George on 06/30/2018Ben helped all the way through the process of finding a car and made sure everything was perfect. Great sales rep!Brand New Kia
by SherriGivens on 06/29/2018I was drawn in by the advertising from Kia but Jesse Mannin worked hard to seal the deal! Thanks Jesse!They convinced me
by JessicaL on 06/23/2018updated 07/02/2018Everyone was very tolerant of how stubborn I am and worked within my limitations. Jim wasnt pushy at all and and treated me as an equal which is hard to find as a girl in a car dealership. I was able to come to a deal that worked with my… budget and the entire process was smooth.Brian W. was great!
by AMTesu on 06/19/2018updated 07/02/2018Sales representative Brian Wingert was super helpful and kind. He made sure my family & I felt comfortable & he listened to what we were looking for. I would definitely recommend him to friends & family.Our new toyota camry
by Ted on 06/27/2018Stopped by Napeltons to buy a new car and met Jim Stevens- He really went out of his way to get us the car that we wanted and that met our budget. Thank you Jim for the great service.Jim Stevens was great and helpful
by Sara on 06/25/2018Came in to find a second car, not sure what we wanted, and met Jim Stevens. He was very patient, helped us drive cars,and answer questions until we could determine the best one for us. Great job Jim!!!toyota Highlander
by BB on 06/25/2018friendly service.Honored price that was found on internettoyota Prius 2
by RevPRC on 06/25/2018Found this vehicle online, contacted the dealer and worked out the arrangements over the phone. Deal was good enough that I drove 3 hours round trip to get the car. Johnny handled all the details, with Mike and Larry picking up the… financing issues that needed to be addressed. Good experience. Great service. Definitely worth the effort!Karen's New Prius
by Karen on 06/22/2018Super easy process to purchase my car! Jim was great to work with.I wish there wer more people like Ben.
by CheriMorin on 06/14/2018updated 06/21/2018I came in just to test drive 3 different vehicles. He treated me with the same respect as when I came in to purchase almost a week later. He is a good salesman but more importantly he is a good person. He was very accommodating and… empathetic when a death in my family delay the purchase I would ultimately make.Leo Davis made buying my car easy as 123 thanks again Leo Davis
by annettetaylor on 06/05/2018updated 06/15/2018Thanks to Napleton I Was looking for a 2015 Impala Black and Leo Davis call me and it was the right one very happy right nowlooking for used 4 wheel drive Highlander
by toyota on 06/02/2018updated 06/15/2018Jim was an excellent sales person and answered all of our questions
Jeep Grand Cherokee L
Ram 1500
Dodge Durango
Toyota 4Runner
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About our dealership
At Napleton's Auto Park of Urbana, we take pride in making sure our customers come first. As a car dealer, it is our goal to make sure you find the car you want at the best price possible. Our experienced staff is here to help you in every step of the car-buying process. Whether you need help from our sales team, service team, or finance team, we look forward to serving you!
Don't just take our word for it, let us demonstrate our commitment to excellence and stop by 1111 Napleton Way, Urbana, IL today! If you have any questions before you come in or if you would like to schedule a test drive ahead of time, our team would love to hear from you. You can reach our sales team at 888-355-0139, or our service team at 888-353-8957. You can also browse our entire new inventory, used inventory, or visit our service center online to learn more.
What sets us apart
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Fantastic Customer Service
Large selection of Used Vehicles!
DealerRater Certified
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish