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Customer Reviews of Napleton's Autopark Urbana Pre-owned

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247 sales reviews
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  • Jim Stevens comes through again.

    5 out of 5 starsby JohnKevin on 07/24/2018
    updated 08/09/2018

    Purchased a great pre-owned vehicle from my daughter. Great car, great deal. Have purchased cars here for several years and plan to keep my relationship here.

  • New Car Purchase

    5 out of 5 starsby RayVanAntwerp on 08/04/2018

    Jim found us the car we wanted at the price we had planned.

  • Honda s2000 sports car

    5 out of 5 starsby Arshad on 08/04/2018

    Jim Stevens was very very helpful when we drove up to the dealership. He walked out to greet us and treated us with great respect. I would highly recommend anyone ask for Jim because he's very friendly.

  • Leo Davis is a wonderful salesman! He went above and beyond!

    5 out of 5 starsby jessicahatcher on 08/04/2018

    I came to Napleton just looking, left with a beautiful car and a new friend.

  • Reliable car for my child

    5 out of 5 starsby kathy on 07/18/2018
    updated 07/27/2018

    We looked online and then talked to Jim Stevens in the dealership. He worked with us and we were able to locate a good vehicle for our child. Thank you

  • Brian is so helpful!

    5 out of 5 starsby KrisR on 07/21/2018
    updated 07/27/2018

    Brian was friendly and helpful, but more importantly, he knew his inventory, so that when the car I thought I was looking for didn't work out, he was able to find me another one that did. He respected my need to think things over, but when I decided to purchase the car, he and the team removed all of the obstacles I thought were in the way.

  • Leo Davis treats people right!

    5 out of 5 starsby johnnadunne on 07/23/2018

    Leo's service and sales was awesome! Just what we needed when we needed it! Thank you!
  • Jim Stevens is the BEST!

    5 out of 5 starsby Caleb on 07/12/2018
    updated 07/23/2018

    Came in looking for a new used car 1 day before I move to a new city, and Jim made it possible. His insight and years of experience made finding a car as painless & easy as possible. He's a great salesman and I recommend asking for him anytime your looking for a great deal.
  • Jim Stevens is the BEST!

    5 out of 5 starsby Caleb on 07/12/2018
    updated 07/23/2018

    Came in looking for a new used car 1 day before I move to a new city, and Jim made it possible. His insight and years of experience made finding a car as painless & easy as possible. He's a great salesman and I recommend asking for him anytime your looking for a great deal.
  • Allstar Service

    5 out of 5 starsby JenniferHarris on 07/10/2018
    updated 07/23/2018

    I came in to test drive a vehicle I saw on the website, and I was greeted with a friendly, no-pressure, honest attitude. The sales associate was up front about the vehicle I was looking at and treated my family like we were friends. I was able to talk about my concerns and received great feedback. Best service I had test driving vehicles all day. I came back and purchased the vehicle with no hesitation or regrets. :)
  • Ben was great

    5 out of 5 starsby PegBoyce on 07/18/2018

    Ben was recommended by a friend and I was happy to work with him. He was patient and attentive to what I was looking for. He was a pleasure to work with and I bought the car he suggested. Thanks, Ben!
  • My New Car

    5 out of 5 starsby Caitlin on 07/16/2018

    This was my first time buying a new car and I didn't make it easy on any of the staff that I was working with. I had a million questions and had them look at multiple cars. Jim was great. He had amazing patience.
  • Found what we wanted in one stop!

    5 out of 5 starsby Els on 07/07/2018
    updated 07/13/2018

    Came to look only but we are leaving with a new car! Jim S. is a great salesman and honest. We were going to buy one and then he showed another one and we loved it even more and we are taking it home. Highly recommend Jim S.
  • Jesse Mannin is awesom

    5 out of 5 starsby jaleel on 07/07/2018
    updated 07/13/2018

    He chose a great car for me and worked with me through the process of finding a car that fit my liking
  • buying used car from Jim Stevens

    5 out of 5 starsby joe on 07/07/2018
    updated 07/13/2018

    found a great car and I bought, was the easiest purchase ever that's to Jim S.
  • Leo Davis help me get the car I wanted

    5 out of 5 starsby sherrihilton on 07/07/2018
    updated 07/13/2018

    Thank you napleton for the great service I receive when I purchase my Vehicle.
  • Brand New Kia Sorento

    5 out of 5 starsby Katie on 07/03/2018
    updated 07/13/2018

    I came into the dealership after much research on the internet - Jim spent the afternoon with me answering all my questions and helping me pick out the perfect car!! Thank you!
  • Came to Napleton, and Leo Davis did awesome job!!

    5 out of 5 starsby cassidygresham on 07/12/2018

    Leo is the best! He made buying a car easy!
  • Awesome

    5 out of 5 starsby evasabin on 07/09/2018

    Jesse Mannin was very helpful, nice, polite, would buy from him again AWESOME SALESMAN!
  • Ben did a fantastic job!

    5 out of 5 starsby BethanyStoddard on 07/09/2018

    I came looking for something specific and Ben did all he could to make it happen for me. He was honest and transparent about the pros and cons of the vehicles I was searching for.
  • Found what we wanted in one stop!

    5 out of 5 starsby Els on 07/07/2018

    Came to look only but we are leaving with a new car! Jim S. is a great salesman and honest. We were going to buy one and then he showed another one and we loved it even more and we are taking it home. Highly recommend Jim S.

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About our dealership

At Napleton's Auto Park of Urbana, we take pride in making sure our customers come first. As a car dealer, it is our goal to make sure you find the car you want at the best price possible. Our experienced staff is here to help you in every step of the car-buying process. Whether you need help from our sales team, service team, or finance team, we look forward to serving you!

Don't just take our word for it, let us demonstrate our commitment to excellence and stop by 1111 Napleton Way, Urbana, IL today! If you have any questions before you come in or if you would like to schedule a test drive ahead of time, our team would love to hear from you. You can reach our sales team at 888-355-0139, or our service team at 888-353-8957. You can also browse our entire new inventory, used inventory, or visit our service center online to learn more.

What sets us apart
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Fantastic Customer Service
Large selection of Used Vehicles!
DealerRater Certified
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
Languages Spoken (2)
  • English
  • Spanish