Customer Reviews of Bettenhausen Chrysler Dodge Jeep RAM
Review type:
Great Customer Service
Great experience
by QYang1 on 04/02/2013updated 03/31/2017I started the experience with Bettenhausen with a visit to this dealership on the past saturday but I was just want to go and take a look at one of the vehicle that I saw on cars.com. After I talked with them and went on a test drive of the… car, I found myself just love the car and feel great about their selling service. The staffs are professional and friendly. They are always trying to help me all the time during my visit. I got my new car in the second time I went there and complete all the paperworks. I just want to say thank you to Jose and Steve who gave me this wonderful experience and I will definitly recommend people to choose Bettenhausen.Hassle free Purchase
by Ree6 on 04/05/2013updated 03/31/2017My wife and I chose Bettenhausen due to Dealer location to purchase locally. Upon arrival, we were greeted by several friendly staff members one of which was Steve K. Steve was the sales associate we spoke with regarding a new Chrysler. We… test drove a Chrysler 200 without Steves presence and upon returning he had two more 200's available to test drive if we wanted to. The entire purchasing experience was hassle free. We bought the 200 and was extremely satisfied with Steve K. and the rest of the staff.Dave C.
by coyote44 on 01/20/2013updated 03/31/2017I want looking and end up purchasing a chrysler sebring conv.from Dave. This is the second vehicle we bought from bettenhause in the last 6 mo.throught Dave, He is a very good saleman, no BS, He will sell you only what you want. I been… buying cars from Bettenhausen since 1968 when I purchased my 1968 charger witch I still owner. Never had any problems. Great dealer!Great experience buying a new car!
by lharris3643 on 04/06/2013updated 03/31/2017Great experience buying a new car from Bettenhausen! I was not attacked by sales people and did not feel uncomfortable or pressured into anything. Jay was great at answering questions and finding me the exact car I was looking for. Could… not have asked for a better car buying experience!2014 Jeep Patriot Latitude
by whitesox4 on 04/08/2013updated 03/31/2017This was the most pleasant car buying experience I have experienced. Jose S. is the reason why I bought my car from Bettenhausen Jeep because of his laid back, non aggressive approach to selling the vehicle. He was able to get me the… financing I was seeking and I couldn't be happier with my purchase. I would recommend Bettenhausen Jeep to anyone that is looking to make a Jeep purchase.Bettenhausen in Orland Park very helpful
by slr8 on 01/16/2013updated 03/31/2017I went to Bettenhausen last Saturday to look at cars. I drove four cars, found the one I wanted, and drove it home without any hassles. I love my new 300C. It is a great value since I bought it slightly uesd. There was no haggling or going… back and forth between staff. I was very happy with the experience.Thank you very much! It means a lot to hear kind words like that. I hope your 300C is treating you well and we look forward to assisting you with all your vehicle needs in the future. Feel free to send your friends and family. We will be more than happy to show them the same experience we have shown you! Thank you and have a wonderful day!
Most exceptional Customer Service I've ever had!
by Beckie0611 on 04/09/2013updated 03/31/2017My sales individual was Dave C. Dealing with him was honestly the most pleasant experience I can ever recall having in a customer service enviornment. He was absolutely wonderful! Very knowledgeable, thorough, resourceful and overall just… great to deal with. I also dealt with Jon T who was also very nice and helpful!Safe sales environment
by miki549 on 01/06/2013updated 03/31/2017I had a great experience at the dealership. I was able to get the help I needed and did not feel like I was being pushed around or haggled to get a fair deal. I really enjoyed my experience and will recommend them to anyone.Thank you very much! It means a lot to hear kind words like that. I hope your vehicle is treating you well and we look forward to assisting you with all your vehicle needs in the future. Feel free to send your friends and family. We will be more than happy to show them the same experience we have shown you! Thank you and have a wonderful day!
The way car buying should be...
by markmassey on 04/13/2013updated 03/31/2017Thank you Jose for making my car purchase a pleasant experience. Bettenhausen Chrysler Jeep had the car I was searching for at the price I wanted and Jose made sure I got top dollar for my trade and the best possible financing. Thanks… again!!Great Experience
by Rey_T on 04/15/2013updated 03/31/2017I worked with Jeff D. and he was straight forward every step of the process. I bought a 2013 Grand Cherokee Trailhawk. So far every experience I have had has been great. I enjoyed this so much I will be using this dealeership for all my… services as well.Pleased Customers Prompt Repeat Sale
by Hawkeyes_6 on 12/28/2012updated 03/31/2017We returned to Bettenhausen when we were in the market for a new minivan because our previous buying experiences had been so favorable. Previously, we have owned a Dodge Intrepid and Dodge Grand Caravan. With both vehicles the experience… has been great, for purchase as well as service. And both vehicles we drove for the life of the vehicle, the minivan for 298,000 miles. This time we decided to look at the Chrysler Town and Country to take advantage of some amenities as well as an especially good sales offer. Again we were very pleased with the salesperson, who found the package we wanted, and the service crew who prepared the vehicle for delivery. Assuming the manufacture is as solid as that of our previous Dodge/Chrysler products, we expect to drive this minivan in excess of 200,000 miles also. We have previously recommended Bettenhausen to family and friends and expect to continue to do so. We always appreciate working with family-run businesses who know their customers and put the customers' needs first. Thanks Bettenhausen!No problem at all! We love hearing wonderful words like that! Customer satisfaction may be just a saying to some dealerships. However, here at Bettenhausen, 100% customer satisfaction is our number one goal. Anything less than 100%, then we have failed. We are very happy knowing that we have assisted you with your brand new Town and Country and we look forward to helping you, your family and your friends with future vehicle needs. Thanks again for the wonderful review and have a wonderful day!
Awesome experience
by newcompass2013 on 04/18/2013updated 03/31/2017I would highly recommend this dealership to everyone. I dealt with Martin and he was a very honest man and got me what I wanted. He made sure I didn't need any refreshments the whole time I was there making my deal on a brand new car. I… have just had my new 2013 Jeep Compass for only 1 day now but I am truly in LOVE with it. Having a great salesman made all the difference! :)The Best Vehicle Buying Experience That I Ever Had
by riverdrinker on 04/21/2013updated 03/31/2017Buying my new 2014 Jeep at Bettenhausen was the best buying experience that I ever had. None of the sales reps were pushy, and Jose S. was very personable. I could not rank a more higher ranking for anyone looking to purchase a new vehicle… than, Bettenhausen. My hat goes off to all of them, as they have made me a very happy camper.No hassle. Best price
by Watson2012 on 12/28/2012updated 03/31/2017It was a pleasure to by from Bettenhausen. Best prices by far. One week later and still no regrets.Thank you very much! It means a lot to hear kind words like that. I hope your vehicle is treating you well and we look forward to assisting you with all your vehicle needs in the future. Feel free to send your friends and family. We will be more than happy to show them the same experience we have shown you! Thank you and have a wonderful day!
Great!!!!!
by Sbaugustine on 04/21/2013updated 03/31/2017Dave was awesome! He was completely honest about everything and got me everything I wanted in my jeep!!!!G.E.T. (Dynamic Heating & Piping Co.
by dynamic3 on 12/14/2012updated 03/31/2017Mike G. is a pro. He knows his product and is quick and to the point. Less than an hour to make this deal on our 2012 Ram2500. I drove the truck home today from the shop today and am very happy with it. Thanks MikeThat is awesome! Mike has been a tremendous addition to our Bettenhausen staff! With our brand new Business Link addition to our Commercial Sales division, Mike has truly reached out and made an impact on those he has helped. I am glad that Mike has helped you and we look forward to helping you with any future automotive needs. Thank you again for the wonderful review and have a wonderful day!
Great Buying Experience!
by Renaudr1 on 04/19/2013updated 03/31/2017Dave C. was awesome in the sales experience. Never had such a smooth sale with no haggling and straight up honesty. Great experience at Bettenhausen Chrysler Jeep with Dave C.! He's the guy to ask for when you go!Personal attention!
by penny1313 on 12/07/2012updated 03/31/2017When I purchased my third Jeep 2 days ago, I received the type of personal friendly attention of times gone by. This is the first time I had purchased from this store, and have already recommended them to others. No pushy sales. They looked… for ways to save me money. I didn't feel as if they were just trying to make money, but to find whatever it took to make my purchase my own. The store is beautiful! Everyone, not just a few, were so friendly, that I felt right at home. I have purchased many cars in my life, and I really have to say that this was the most pleasant experience. I purchased the exact car that I wanted, with the features that I wanted, at a much better price than I had expected. No hassles. No haggling. Just good old fashioned personal attention.Thank you very much Penny! It was a pleasure having you in our store! We are very happy to know that you are not only satisfied with your Wrangler but you are also satisfied with your overall experience as well. 100% customer satisfaction is our goal and judging by the wonderful review you have written, it seems like we have achieved it! Thank you for your business Penny! Also, thank you for your son's business! I hope he is enjoying his SRT8! P.S. Joe Guzy says "Hi!"
Terrific buying experience
by mj1107 on 05/08/2013updated 03/31/2017Ryan S. was wonderful to work with. He was knowledgeable, patient and very down to earth. I would 100% recommend him to family and friends.Wonderful Experience!!!
by dodgenitro1 on 05/15/2013updated 03/31/2017I am writing to compliment your dealership and especially Jose S. for the great service and professionalism that went far beyond the ordinary. I love my Dodge Nitro!!!The best car buying experience!!
by Fcoddington on 11/30/2012updated 03/31/2017All people at Bettenhausen Dodge were exteremly helpful and made it the best car buying experience in my life!! Special thanks goes out to Dave M.! I will recommend all my friends and family. Thanks again, Frank CoddingtonThank you very much for this wonderful review Mr. Coddington! It was an absolute pleasure having you here at our store! We look forward to assisting you with all your future vehicle needs. Feel free to let your friends and family know about us. We will be more than happy to show them the same experience. I hope your Durango is treating you well! Thank you again Frank and have a wonderful day!
The minute you walk through the doors and speak with our friendly non-commissioned sales and service staff, you will come to realize how we became Chicagoland’s “One Price” Chrysler Jeep Dodge Ram FIAT dealership since 1992. This has fueled our decision to continue to grow and maintain a level of service that most people have never experienced.
In the spring of 2017, we finished our largest renovation to date, with our new state of the art showroom, offices, and car service center car service center, so that we may better serve our valued customers. With a more spacious showroom, five additional service bays, and more, we have the most customer-friendly dealership in the area.
Check out our updated new cars deals and car service specials! We’ll take care of your Chrysler, Jeep, Dodge, Ram repair needs and more!
We invite you to come visit us today and experience the difference for yourself. We know that you will find that Bettenhausen is the best dealership in Chicagoland!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you, Robert! We appreciate your kind words about Scott and the team at Bettenhausen Chrysler Dodge Jeep RAM. We're delighted to hear that they took the time to ensure you found the perfect Wrangler for you. It's great to know that the staff was able to assist you with the color change smoothly. Thank you for sharing your experience, and we look forward to seeing you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team
by Bettenhausen Chrysler Dodge Jeep RAM on 10/25/2024