Customer Reviews of Bettenhausen Chrysler Dodge Jeep RAM
Review type:
Great Customer Service
Bobby T Challenger
by Robert on 08/01/2019Fast Service Friendly People Comfortable waiting RoomRobert, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Outstanding Bettenhausen Service
by Roberta on 07/25/2019updated 08/01/2019Arrived at the dealership without an appointment. One of my tires was very low. Jackie Altieri came right over to me and began addressing this concern. I was also scheduled for an oil change/tire rotation for later in the week and she… said they would do that when fixing my tire. I got a ride home and was called two hours later and told my Jeep was ready. I asked if there was someone to come and get me and yes. Within 20 minutes Carl was in my drive way!Roberta, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bettenhausen Chrysler Dodge Jeep RAM's Service Department. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Nice Lunch!
by Judy on 07/31/2019It was a long wait for my oil change, but they offered my mom and I a ride to a restaurant and we had a great lunch and a nice visit. Great customer service!Hi Judy and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Express service Department
by Michelle on 07/31/2019This was my first time getting an oil change since I have purchased my new jeep. I was prepared to be waiting for a while but the service representative Jackie had me in and out in the time guaranteed. The speedy oil change and friendly… staff is what I will be looking forward to with upcoming services.Michelle, we appreciate your kind words about our service team. Thank you for choosing Bettenhausen Chrysler Dodge Jeep Ram for your vehicle needs. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Service
by Debra on 07/31/2019FastThank you for the great review, Debra. Please come visit us if you need anything else, be it service or sales! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Great dealership
by David on 07/31/2019Friendliness and keeping me informed and quality jobThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Friendly service
by Dawn on 07/25/2019updated 07/31/2019Quick efficient friendly service!We appreciate the kind words, Dawn. We look forward to seeing you again in the future! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
My purchase of a 2019 Jeep Renegade
by Danielle on 07/31/2019My salesman, Joe Ruiz, was helpful with the whole sales process.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
The only place I go for car service
by Kenneth on 07/31/2019Very friendly and the dealership is very cleanThank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Michael Bliss
by Michael on 07/31/2019Amy Hayes always does a great job. No complaints ever!!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Love my Jeep Cherokee!!!
by Terry on 07/29/2019From the minute we walked in until Hamzeh was directed to us was just a short few minutes although the showroom seemed quite crowded. Hamzeh was helpful, very knowledgeable and I wouldn't hesitate to refer friends or family to him.We cannot thank you enough for your wonderful review of Bettenhausen Chrysler Dodge Jeep RAM and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Internet Sales team is awesome!
by John on 07/29/2019i dealt with Rita, Andrea and Steve through an internet purchase. It was so simple clear and efficient. All the numbers were right in front of me. They worked to get the most rebates and lowest rates possible. Closed out on the vehicle in… like an hour. perfect transaction.John, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
2019 Grand Cherokee
by John on 07/29/2019John Smith was my sales person. He knew his product, kept the pressure to a minimum, and returned all of my calls. Overall a good experience.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Oil change
by Carolyn on 07/22/2019updated 07/29/2019Jackie was friendly, professional, and respectful. She made me feel at welcome and at ease. I appreciated her kindness, expertise, and professionalism.Oil change
by Carolyn on 07/22/2019updated 07/29/2019Jackie was friendly, professional, and respectful. She made me feel at welcome and at ease. I appreciated her kindness, expertise, and professionalism.Carolyn, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Service
by Cindy on 07/21/2019updated 07/29/2019Service department was extremely friendly and my vehicle was done when they said it would be.Thank you for the feedback, Cindy! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Wonderful dealership.
by Patricia on 07/20/2019updated 07/29/2019My experience was great. Took care of my service needs immediately. Fast efficient and always with a smile.Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
A+++
by JS on 07/20/2019updated 07/29/2019Always curtious and thorough.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Amy is the best!!!!
by Angela on 07/20/2019updated 07/29/2019I always work with Amy when I go here for any service to my Jeep. She is always amazing and goes above and beyond for her customers. Also she ensures you are always updated about everything going in with your vehicle.Angela, thank you for the awesome feedback! You're right, Amy is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Awesome experience with Bettenhausen
by Johann on 07/19/2019updated 07/29/2019I did not feel like i was being robbed. The numbers were rigjht. They were also very accommodating towards our request. It was a pleasant experience unlike our very first car-buying experience.We really appreciate your feedback, Johann. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Bettenhausen Chrysler Dodge Jeep RAM Team
Great Service
by Laura on 07/23/2019updated 07/29/2019Jesse was very helpful and we especially liked the fact that he was not pushy. He answered all of our questions and concerns. He was very nice and even though we knew he was there well past shift. We will definitely go back to him.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Bettenhausen Chrysler Dodge Jeep RAM Team
The minute you walk through the doors and speak with our friendly non-commissioned sales and service staff, you will come to realize how we became Chicagoland’s “One Price” Chrysler Jeep Dodge Ram FIAT dealership since 1992. This has fueled our decision to continue to grow and maintain a level of service that most people have never experienced.
In the spring of 2017, we finished our largest renovation to date, with our new state of the art showroom, offices, and car service center car service center, so that we may better serve our valued customers. With a more spacious showroom, five additional service bays, and more, we have the most customer-friendly dealership in the area.
Check out our updated new cars deals and car service specials! We’ll take care of your Chrysler, Jeep, Dodge, Ram repair needs and more!
We invite you to come visit us today and experience the difference for yourself. We know that you will find that Bettenhausen is the best dealership in Chicagoland!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you, Robert! We appreciate your kind words about Scott and the team at Bettenhausen Chrysler Dodge Jeep RAM. We're delighted to hear that they took the time to ensure you found the perfect Wrangler for you. It's great to know that the staff was able to assist you with the color change smoothly. Thank you for sharing your experience, and we look forward to seeing you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team
by Bettenhausen Chrysler Dodge Jeep RAM on 10/25/2024