Elgin Chrysler Dodge Jeep RAM
Customer Reviews of Elgin Chrysler Dodge Jeep RAM
Review type:
The buying process was smooth and flawless
service
by Ron on 12/21/2019updated 12/27/2019no pressure to change all the motor parts..Ron, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Very reliable and dependable
by Denise on 12/19/2019updated 12/27/2019Great service. Cody is very Knowledgeable.Denise, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Elgin Chrysler Dodge Jeep Ram's Service Department. Best, Elgin Chrysler Dodge Jeep Ram Team
Great service
by Lou on 12/18/2019updated 12/26/2019quick, thorough, and didn't pressure me or scare me into getting other services.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Outstanding Service
by Kathleen on 12/20/2019Prompt and courteous service.Kathleen, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Uconnect issue
by Jeffrey on 12/07/2019updated 12/13/2019Friendliness of the staff was great. Technician was very polite and did his best to resolve the problem, but I had to leave the dealership with the problem unresolved .Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Elgin Chrysler Dodge Jeep Ram Team
Fast service
by Roger on 12/12/2019Fast serviceRoger, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Warranty work
by Kathryn on 12/02/2019updated 12/10/2019Quick and very professionalKathryn, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Fast service before the holidays
by Chris on 12/01/2019updated 12/10/2019They got me in at my scheduled time. I was able to get a quick appt without waiting weeks. I was in and out within an hour and a half for a recall (20 minutes) plus tire rotation and inspection.Chris, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Elgin Chrysler Dodge Jeep Ram Team
Earned My Trust
by Michael on 12/07/2019Very friendly, knowledgeable...with great communication.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
ElginChrysler-Dodge Review
by Jerry on 11/22/2019updated 12/04/2019There was no drama from my initial phone call, the quote provided was accurate and the work was completed on a timely basisThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Elgin Chrysler Dodge Jeep Ram Team
service
by April on 11/27/2019friendly quick serviceApril, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Friendly and helpful staff
by Amelia on 11/21/2019updated 11/27/2019Every single person I talked with was helpful and friendlyThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Went in for an oil change and tire rotation
by Jose on 11/20/2019updated 11/27/2019Very friendly, and ask to be help right away .Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Elgin Chrysler Dodge Jeep Ram Team
Jeep Service
by Gregory on 11/25/2019Service advisor Anthony kept me well informed and was a nice guy to deal with.Hello Gregory and thank you for your kind words! Anthony is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Excellent
by Christine on 11/16/2019updated 11/22/2019The service technician was extremely helpful. Car was serviced rapidlyThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Elgin Chrysler Dodge Jeep Ram Team
Friendly, helpful staff; a little disappointing service.
by Arthur on 11/12/2019updated 11/20/2019The friendliness of the service staff. The way in which they explain what was done before presenting one with the bill.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Elgin Chrysler Dodge Jeep Ram Team
great service
by Robert on 11/16/2019goood service in a timely manner for the fifiteen plus years that I have been going to Elgin Chrysler Dodge Jeep RamRobert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Elgin Chrysler Dodge Jeep Ram Team
Great Service
by Kevin on 11/15/2019Excellent customer service and easy to make an appointmentKevin, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Elgin Chrysler Dodge Jeep Ram Team
Cathryn mcnamara
by Cathryn on 11/08/2019updated 11/15/2019Fast serviceCathryn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Elgin Chrysler Dodge Jeep Ram Team
Amazing service.
by Juan on 11/07/2019updated 11/15/2019It was quick and easy. Thanks all for your great help. Thank you very much to Jake (I believe that’s his name ) you are amazing!!!! Got my Jeep in for a oil change same day with no appointment.Juan, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Elgin Chrysler Dodge Jeep Ram's Service Department. Best, Elgin Chrysler Dodge Jeep Ram Team
Great Service!
by Mariella on 11/09/2019I was really clueless going in to my first oil change. The man who helped me was so kind and didn’t make me feel uncomfortable for not knowing what I needed to say or what to do. He was patient and I really appreciated that he never once… acted annoyed or made me feel stupid. :)Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Elgin Chrysler Dodge Jeep Ram Team
Thank you so much for your wonderful review, Dan! We're thrilled to hear that Uzi and Carlos provided you with such informative and helpful service regarding the Chrysler Pacifica. It’s great to know that the buying process was smooth for you. We appreciate your kind words and your willingness to share your experience with friends. We look forward to serving you again at Elgin Chrysler Dodge Jeep Ram! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
by Elgin Chrysler Dodge Jeep Ram on 05/07/2025