Elgin Chrysler Dodge Jeep RAM
Customer Reviews of Elgin Chrysler Dodge Jeep RAM
Review type:
The buying process was smooth and flawless
Great Service.
by Wayne on 11/09/2019Service department is always friendly and efficient. Cody is always very nice and very capable and helpful. Thanks.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Elgin Chrysler Dodge Jeep Ram Team
Outstanding Service
by Miguel on 11/09/2019Jake Smith was very personable and at the same time very professional. Smith was very personable and at the same time very professional. Provided outstanding level of customer service. Provided outstanding level of customer service.Thank you for your great review, Miguel! We're glad to have Jake on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Excellent service
by Michael on 10/30/2019updated 11/06/2019The technician, Jacob Smith, did an excellent job of communicating the issues with my vehicle as well as next steps in the service process.Hello Michael and thank you for your kind words! Jacob is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Excellent Customer Service
by Diane on 10/31/2019Cody from Service was excellent. He was professional, assisted with getting me a rental so my work day was not interrupted and my vehicle was fixed within a couple days. Phone calls and questions were answered right away.Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Elgin Chrysler Dodge Jeep Ram Team
ECDJR is the Bomb!!!! WAY TO GO TEAM ELGIN!
by Davidsons on 10/31/2019Great in every way. Dean Edwards, the sales manager, the finance manager, everyone involved in this transaction went way above and beyond. STELLAR! AWESOME! Top of the Line!Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Elgin Chrysler Dodge Jeep Ram Team
Great Dealership
by Michael on 10/29/2019I'm always treated like I own the dealership.Michael, we are delighted to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Super service
by Ernest on 10/28/2019Excellent and timely matter service including topping off all the fluids that were low.Ernest, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Elgin Chrysler Dodge Jeep Ram's Service Department. Best, Elgin Chrysler Dodge Jeep Ram Team
Oil change
by Jorge on 10/19/2019updated 10/28/2019Fast service Friendly serviceJorge, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Recall Service
by Kathy on 10/25/2019They got my car in on time, per appointmentWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Great service department!!
by Jill on 10/24/2019Rachel was absolutely WONDERFUL!! She helped me by making a prompt appointment and told me that there would be a ride home for me and made that happen. When my repair was taking longer than expected she made sure that I received a… loaner.Thank you for your great review, Jill! We're glad to have Rachel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Thanks
by Alissa on 10/17/2019updated 10/25/2019Everyone was very nice and helpful. I drive a little further for this dealership when I need maintenance because of how smooth everything runs and professional the environment. I only like taking my Jeep to the dealer for maintenance and… this location is by far my favorite.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Elgin Chrysler Dodge Jeep Ram Team
Great Service
by Rebecca on 10/23/2019The service managers are always knowledgable and accommodating. Loaner cars are always available if needed.We appreciate your input, Rebeca. We're glad to hear that you are consistently impressed with the service we offer here at Elgin Chrysler Dodge Jeep RAM. If there is anything more we can do for you please come back and see us any time! Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Recall work
by Thomas on 10/23/2019Was in for a couple recalls. Got me in right away. Said it would be a couple hours and it was. Great job!!Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Elgin Chrysler Dodge Jeep Ram Team
Best dealer in Illinois
by Anthony on 10/23/2019My salesman Alan was honest and did everything he could for us to get in the car we wanted! He went above and beyond. Thank you.Anthony, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Alan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Elgin Chrysler Dodge Jeep Ram Team
Service on October 14, 2019
by Frank on 10/16/2019updated 10/24/2019Good customer service and follow throughThanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Elgin Chrysler Dodge Jeep Ram Team
Service
by Matthew on 10/23/2019Was happy that they where able to service and figure out why the light was on.Thank you for leaving us this great review, Matthew! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Great
by James on 10/13/2019updated 10/22/2019The service advisor was very helpful. Can't remember his name (Jarret?)?James, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Elgin Chrysler Dodge Jeep Ram's Service Department. Best, Elgin Chrysler Dodge Jeep Ram Team
Good service
by Jaime on 10/17/2019Fixed the first timeJaime, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Elgin Chrysler Dodge Jeep Ram Team
AJay Chriysler Town and Country
by Ajay on 10/10/2019updated 10/18/2019timely and friendlyThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Elgin Chrysler Dodge Jeep Ram Team
last minute
by Christine on 10/13/2019very good. they took me in with no appointment and took the time to do everything I askedThanks for the feedback, Christine. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Elgin Chrysler Dodge Jeep Ram Team
fix of ignition coil
by Stephanie on 10/13/2019efficient and accomodatingThank you for leaving us this great review, Stephanie! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Thank you so much for your wonderful review, Dan! We're thrilled to hear that Uzi and Carlos provided you with such informative and helpful service regarding the Chrysler Pacifica. It’s great to know that the buying process was smooth for you. We appreciate your kind words and your willingness to share your experience with friends. We look forward to serving you again at Elgin Chrysler Dodge Jeep Ram! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
by Elgin Chrysler Dodge Jeep Ram on 05/07/2025