Elgin Chrysler Dodge Jeep RAM
Customer Reviews of Elgin Chrysler Dodge Jeep RAM
Review type:
The buying process was smooth and flawless
Great Job !!! Excellent service.
by Dean on 11/01/2020I was helped by Mr. Ambrose Esposito. He was Great. I felt like I was working with a friend. Excellent job, Thank you!!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Repeat Customer
by Susan on 10/16/2020Quick turnaround and my car runs great.Susan, thank you for the feedback! We are happy to hear about your positive experience at Elgin Chrysler Dodge Jeep Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Needed a cleaning
by Robert on 09/29/2020Detailing/cleaning for some sap and bugs. They got it off quickly and gave me tips on how to do it myselfWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Elgin Chrysler Dodge Jeep Ram Team
first class
by Mark on 09/29/2020Very ProfessionalWe appreciate you taking the time to leave us this excellent star rating, Mark! We look forward to working with you again in the future. Best, Elgin Chrysler Dodge Jeep Ram Team
Diligent and professional.
by Daniel on 09/27/2020Prompt, thorough, professional.Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Elgin Chrysler Dodge Jeep Ram Team
Great Service
by Adrienne on 09/24/2020Service advisor was very knowledgeable and service technician was quick and thorough.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Elgin Chrysler Dodge Jeep Ram Team
Service Department at Elgin Chrysler jeep Dodge on Chicago Street
by Natalie on 09/21/2020I was treated like family again and every time i come in. I feel special when I come to Elgin Chrysler jeep Dodge. I very rarely feel that way as a customer in my life.Natalie, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Awesome service as usual
by Shawn on 09/09/2020In and out for an oil changeThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Elgin Chrysler Dodge Jeep Ram Team
service
by Jennifer on 09/02/2020Everyone was nice and fastHello Jennifer and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Elgin Chrysler Dodge Jeep Ram Team
First oil change service since i purchased my Jeep Cherokee Latitude Plus..
by Don on 08/30/2020My oil change service was quick and friendly.Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Elgin Chrysler Dodge Jeep Ram Team
2019 Dodge Journey SE AWD
by Ralph on 08/28/2020Very fast turn around. My vehicle was towed in, and vehicle repairs were completed on the second day for a steering concern.Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Elgin Chrysler Dodge Jeep Ram Team
Easy & Convenient
by Patricia on 08/21/2020Very easy to make an appointment online. I liked the quote being emailed as well.Thank you so much for your feedback, Patricia. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Best, Elgin Chrysler Dodge Jeep Ram Team
Thank you job well done.
by Alexander on 08/21/2020My service advisor Matt was very attentive and got all the issues with my 13 year old truck diagnosed and resolved in the time frame I needed. Excellent follow up as well.Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Elgin Chrysler Dodge Jeep Ram Team
Be Part of A Great Family!
by George on 08/15/2020Always professional and very knowledgeable. Service department and employees are the top of the apex. Let you know what needs to be done and the cost before any repairs start. They make you feel like you’re part of the family. Won’t go… anywhere else for my car’s needs. Keep up the great work. George Petronella.Thank you so much for taking the time to share your kind words about your experience at Elgin Chrysler Dodge Jeep Ram! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Elgin Chrysler Dodge Jeep Ram Team
Great
by Cameron on 08/10/2020In and outThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Elgin Chrysler Dodge Jeep Ram Team
Outstanding Service Matt
by Monica on 08/07/2020I explained to Matt the difficult time I was having with spending wasted money at another car place on things that were allegedly wrong with my vehicle only to have the issues still present. His customer service is impeccable!!! He took… care of my needs and assured me I wouldn’t be wasting another dollar.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Elgin Chrysler Dodge Jeep Ram Team
Over priced oil change!
by Scott on 07/27/2020Fast service, polite customer service!We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care. Best, Elgin Chrysler Dodge Jeep Ram Team
Highly Satisfied!
by Leslie on 07/26/2020Jake Smith was very helpful and explained everything that was being done through the entire process. At the end of the appointment the service technician, Kevin Chillemi also explained what he did and further discussed the software updates… he performed. I would definitely recommend this service department to others.We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Elgin Chrysler Dodge Jeep Ram was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Elgin Chrysler Dodge Jeep Ram Team
oil and filter change
by Thomas on 07/22/2020Fast and friendly peopleThank you for the great review, Thomas. Please come visit us if you need anything else, be it service or sales. Best, Elgin Chrysler Dodge Jeep Ram Team
Over all a whole different positive experience!
by Brandon on 07/15/2020I was greeted by Max Gardocki and from the beginning he had a great attitude and was more than willing to address my concerns. I had several issues with my 2017 Jeep Compass that I had inquired about on several visits prior. I had been told… before that due to the issues not being present when they checked the vehicle they didn't have any concern. I was able to show Max a video of my subwoofer making a irregular noise and they weren't able to get it to repeat the same noise however due to Max's diligence they replaced my subwoofer. I also had a cracked molding on the drivers seat repaired. They fixed the noise due to sway bar links, installed a new engine due to it consuming more than it should, and put in two new batteries. I was put in a loaner vehicle and didn't have to put any charge on my credit card for an Enterprise vehicle as I have had to do in the past. Overall experiences from the past made me never want to purchase anything from Chrysler Dodge Jeep Ram ever again. However due to this refreshing different experience I have completely changed my mind and now plan to purchase my vehicle once my loan is complete. Max Gardocki did an excellent job at keeping me updated with the process and really went the extra mile to address the issues with my car. His top notch customer service and friendly attitude really made me want to keep my business with the same company!At Elgin Chrysler Dodge Jeep Ram, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Elgin Chrysler Dodge Jeep Ram Team
Great service
by Rudy on 05/14/2020Elgin Chrysler has the best staff. Quick, courteous and professional.We appreciate you taking the time to leave us this excellent star rating, Rudy! We look forward to working with you again in the future. Best, Elgin Chrysler Dodge Jeep Ram Team
Thank you so much for your wonderful review, Dan! We're thrilled to hear that Uzi and Carlos provided you with such informative and helpful service regarding the Chrysler Pacifica. It’s great to know that the buying process was smooth for you. We appreciate your kind words and your willingness to share your experience with friends. We look forward to serving you again at Elgin Chrysler Dodge Jeep Ram! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
by Elgin Chrysler Dodge Jeep Ram on 05/07/2025