Ron Tirapelli Ford
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Customer Reviews of Ron Tirapelli Ford
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The following reviews are more than two years old. They are not included in the overall rating.
99 reviews
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10,000 mile maintenance check/oil change
by JanB2875 on 08/17/2015The staff was efficient and friendly. The facility is customer friendly.recall
by mrzallen on 08/05/2015updated 08/14/2015Excellent customer service however, having problems with a previous recall.love my ford escape
by mwilluhn72 on 08/04/2015updated 08/14/2015I like that they understood the barriers I faced, and helped me to overcome them. Awesome service. Five stars to my sales rep.Thank you for your outstanding review! Please let us know if there is ever anything else we can do to assist you!
Friendly, Helpful Staff
by JIzral on 07/31/2015updated 08/06/2015The whole new car buying experience was made quick, easy, and simple by everyone I dealt with at Ron Tirapelli. From the time I inquired about a specific vehicle until I drove home in said vehicle, everyone made me feel welcome and seemed… to really care about me as a customer.Great service, very clean facilities
by Joeyimpala07 on 07/31/2015I got an 07 Chevy imapla... The service was Phenomenal and everyone was super nice and very helpful and informative!!! I would most definitely recommend them to a friend or family...First time Ford buyer, won't be my last!
by Cschmidt4378 on 07/30/2015I purchased a 2015, new, Ford Escape. Sales Rep Rick Gregg was very professional/helpful. Met my demands and worked with me to achieve my goals for purchasing my new vehicle.Quality!
by andrewgoron on 07/14/2015updated 07/30/2015Friendly people and very efficient and *quality* service. I feel comfortable bringing my vehicle to Ron Tirapeli for any kind of service.Excellent
by Realtormarc on 07/24/2015You folks are always very helpful and have a good idea of what I mean when asking a question. I didn't even buy my Mustang from You folks and yet I am taken care of as if I did. THank you.Love my Ford Escape
by carlasflowers on 07/22/2015I love my Ford Escape - first new car in 12 or more years. I also had a great experience and appreciate buying local. Had a great experience at teh dealer and also think it's wonderful the organizations for veterans that are supported.… Even walked away with a T-shirt to help support. Again, love my Ford Escape and had a great experienceQuick service!
by mmdm4 on 07/14/2015Went in for oil change and tire rotation. Service was done quickly and I was on my way.200,000 mile service
by JJCagri100 on 07/15/2015I was able to schedule my service at a convenient time and it was completed as promised.JJCagri100, thank you for being one of our valued clients and leaving us your response to the quality service you received! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Service
by CKB9403 on 07/14/2015I drive a 2014 Focus that was due for an oil change but the light in my trunk was not working. The service representative scheduled an appointment for the trunk light to be fixed that fit my schedule. As the light was being repaired I… received a phone call about the progress and a possible time that the mechanic would be finished. I've always had good experiences at Ron Tirapelli Ford.Thank you for taking the time to leave us your response to our Staff's outstanding customer service, CKB9403! Thank you for choosing Ron Tirapelli Ford, and we hope to see you again soon!
Service Work
by GHS5753 on 07/13/2015I had the recall notice reviewed and did "The Works". I appreciated the information concerning how the recall works and that I should only use it if a problem is obvious.Attention to detail.
by tike126 on 07/07/2015Quality of service is them best! I was impressed with the communication with all customers kept well informed. About their vehicle status.tike126, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business!
First service on New F-150
by VVM3 on 06/22/2015updated 07/06/2015This was my 1st complimentary oil change for my 2014 F-150. Everything went fine. I've been very happy with my truck since purchasing this year!Great job
by Packerfan9846 on 06/08/2015updated 06/22/2015I was very pleased with my last purchase of a 2014 F150, so I came back to get a used car for my daughter. As before Fidel was extremely helpful and his service was above and beyond. I will be back again.Truck
by sewinggear on 06/18/2015We purchased a used F-150. Excellent value for the money. Helpful and informative management, salesman and financial personnel. Very supportive in answering all questions and concerns since the delivery of the truck.Great service
by Iobayno1 on 06/12/2015Friendly service. Clean waiting room. Fast repairs.Thank you so much for taking the time to let us know how we did for you! We sincerely hope to see you here again down the road!
Great experience!
by DJW2512 on 06/11/2015Our sale person , Adrian and everyone else at Tirapelli were great to deal with! Everyone was very clear and honest about everything they showed us.We really appreciate your feedback of your recent visit with us at Ron Tirapelli Ford, DJW2512! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Really great experience
by Marylw on 05/29/2015Adrian was my salesperson, when I bought my 2015 Explorer. I had a very pleasant buying experience at Ron Tirapelli. I asked about multiple buying/leasing options. Adrian and Nick cheerfully kept running numbers. When we found an option… that worked for me Mike Castro took over. It was the easiest car purchase I've had in 34 years of buying. All the people that I came into contact with, from sales, service, financing, and customer service were friendly and helpful.Excellent service, nice waiting room, courteous and professional staff
by gmadonna on 05/29/20152014 explorer. Came in for the works. Expected to take about two hours, honestly. Couldn't believe it was just under an hour. The people that work there are always very professional and courteous. Couldn't ask for more, really.
Ford Escape
Ford Explorer
Ford Mustang Mach-E
Ford F-150
About our dealership
We really appreciate your review, JanB2875! Thank you again for choosing Ron Tirapelli Ford!
by bobturner_ford on 08/27/2015