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Auffenberg Chrysler Dodge Jeep Ram

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Customer Reviews of Auffenberg Chrysler Dodge Jeep Ram

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9 reviews
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  • Good experience

    5 out of 5 starsby Ken Vanek on 12/02/2023

    Really liked the sales people. They treat you like your an intelligent adult.
  • 2023 Ram Limited

    5 out of 5 starsby Ryan M on 07/26/2023

    I had been considering a couple of different Rams on their lot for awhile. Once I decided to pull the trigger, I went in on a Saturday. My salesman, Brian, was very professional and knowledgeable. I worked with me for quite awhile until we settled in a comfortable place for me. This is the third vehicle I have purchased from Auffenberg. Two Fords and this Ram. I have been pleased with all of my purchases and experiences.
  • Greasy salesman

    4 out of 5 starsby Christy on 10/04/2022

    Purchased a new Jeep Saturday and it was the best car buying experience that I’ve had. The only thing I didn’t like was after the paperwork was done and I went to leave, there were greasy hand prints on the inside of my car that weren’t there on my test drive. Which in itself is not a big deal but when I asked Nick my salesman if he could grab a wipe for me, he said that it’s really busy and he had 3 customers waiting for him. Still not a huge deal but something so small, that only would have taken a minute to help me with but it felt like once he got my money that I was no longer important as a customer. I was not expecting to need to clean my new vehicle before even getting it home.
  • No loaner offered

    3 out of 5 starsby Rich on 09/21/2022

    New intake manifold replaced on a 2015 eco diesel took two weeks. Cost was reasonable. Before that a lift pump replaced cost was too much, took over a week and no loaner offered both times.. I live in Indiana but work in Illinois at Scott AFB. Having a vehicle during the repairs would of been nice.
  • New ram owner

    5 out of 5 starsby Rich on 09/21/2022

    Justin was Friendly, helpful,and knowledgeable. Great customer service. Being a veteran I wish they would offer a military discount.
  • Great customer service

    5 out of 5 starsby Nikki on 01/19/2021

    My family has purchased/leases 2 vehicles with Kayte!! She was amazing and easy to work with. She answered all of our questions honestly and treated us like family!
  • Buying 2020 Ram Bighorn North

    5 out of 5 starsby Mike K on 06/28/2020

    By far the best car buying experience I've ever had. Brendan and Mark went above and beyond. Bredan knew his stuff, and made it a pleasant day. Mark gave us great opinions and was very thorough. This is the second vehicle we have bought from Auffenberg, and I'm not sure that I'd go anywhere else. We looked at many other places, before returning here, but these guys did it right. I'd highly recommend anyone to at least give these men a shot.
  • Happy customer

    5 out of 5 starsby Ron Gatewood on 03/24/2020

    Brendan and Lauren where great to deal with and are an asset to your dealership. We love both of our new Jeeps, and feel we’ve made new friends at CDJR. Keep up your amazing customer service!
  • A great buying experience!

    5 out of 5 starsby Clintrez1 on 02/16/2018

    I've delt with Patrick on numerous occasions. From buying our just questions about a vehicle, he has always went out of his way to help me. Once I met Patrick and started working with him, I knew this was who I wanted to deal with. As a buyer you sometimes worry about someone getting over on you at car lots. This was not the case when dealing with Patrick. I felt more like family and had nothing but good vibes through the entire process. He helped me find just what I was looking for and at a very fair price. The car buying process can be difficult but dealing with him was a very good experience all around and would HIGHLY recommend you dealing with him.

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