Customer Reviews of Schaumburg Toyota
Review type:
RAV4 Purchase
Excellence Once Again
by CarolCDA on 09/16/2019I have been using Schaumburg Toyota for service of my Toyota Camry Hybrid for the last 3 years. Anthony is always thorough, knowledgeable and pleasant. The end result is timely, accurate service.Thank you for your 5 star review, Carol! We appreciate the support!
Great service.
by Andyj on 09/13/2019This place is the best Toyota dealer I've known. The service is quick and very accurate.Thank you for sharing that, Andy! It's because we have customers like you!
Great Service
by Happy on 09/08/2019You have a star employee in Rafael Sanchez. He is professional, sincere, and excels at his job.We are thrilled to hear Rafael takes good care of your auto needs. Thanks for sharing!
Service
by Dennis on 09/08/2019Service was explained and done in a reasonably time span.Thanks for sharing your experience and for being our customer, Dennis!
Speedy and excellent Service
by 2007SequoiaOwner on 09/01/2019Speedy and excellent ServicesThanks for your thoughts!!!
Maintenance
by Amy on 08/25/2019Drive-in service was quick, complete and reasonably priced.Thanks for sharing your thoughts, Amy!
Avalon Repair
by Al on 08/14/2019I had a small leak on one of my tires. The service department spent a good deal of time investigating the leak What I thought was going to result in a new tire was a relatively inexpensive repair. I was most grateful to the dealer for… spending the time to find out the cause of the leak.We were happy to help! Thanks for being our customer and for sharing your thoughts, Al!
Great service
by Kathy on 08/14/2019Your dealership was fast, clean and courteousThanks for sharing your thoughts, Kathy!
Fantastic experience
by Eric on 08/01/2019updated 08/08/2019It’s simple! When you’re looking for a great experience from the moment you walk through door and drive your car away, this is the place to go! The Staff at Schaumburg Toyota are helpful, kind, caring, professional, fun and fair! I highly… encourage you to give them a chance! It will be worth it.Thank you for being our customer, Eric. We appreciate your kind words and look forward to working with you for many years to come!
Oil change
by Oil-change on 07/15/2019Was happybwith the oil change but it ascoccurred several times already that the oil dripping continues so that my garage floor gets stained. Does the person that changes the oil know that it should also clean the spilled oil or the old oil… left at the bottom?We apologize for the issue you have with your oil changes. This is a first I am hearing about this. At your next visit please ask for the service manager and he will clear this up. I will be discussing this with him. Again, we apologize for this issue. Sincerely, JoAnn Joern Customer Relations Manager
satisfied customer
by JEOGA on 06/24/2019service was fast at reasonable priceThanks for sharing your thoughts!
Service
by Lynn on 06/21/2019I easily made an appointment at a convenient time for me. Service was done quickly and pleasantly.Thanks for sharing your thoughts, Lynn!
Excellent service
by Chopper on 06/20/2019Schaumburg Toyota has been our go-to dealer for over 30 years. From the sales team to the service department, they are top-notch and customer-focused. Steve Lowell in service and Jerry McDuffie in sales are excellent!We are thrilled to have you as our long time loyal customer!!!
EXCELLENT SERVICE,
by Ilyas on 06/17/2019Excellent Service Very fast serviceThanks for your thoughts!
Fast and do what you ask for nothing more.
by Jeff on 06/15/2019Quick service and stick to what the customer asks forThanks for sharing your thoughts, Jeff!
Customer Service
by Mehri on 05/24/2019The service is very nice and I am always satisfied with the work done on my vehicle.Thanks for being our customer, Mehri!
Oil Change Spring 2019
by 1 on 05/02/2019updated 05/10/2019Service was very professional and quick. Waiting area is very comfortable.Thanks for sharing your thoughts on your visit!
great service, eased my mind
by stacey0225 on 04/28/2019updated 05/06/2019Went for my 45k service. A part needed ordering, which was covered on my extended warranty. Without even asking, the service manager set me up with a car to use until my car was ready the next day. the process was easy.Glad we were able to help, Stacey!
Admirable
by Labori on 05/04/2019The reps were very personable and attentive. The waiting room was comfy, clean, and quiet. The espresso bar was a win! Thank you.Thank you for being our customer, Labori!
President
by Anthony on 05/04/2019Clean,precise and perfect!Thanks, Anthony!
Perfect Timing
by Thanks on 04/27/2019Craig W. Is the best. I needed work on my car and gave a time deadline by which I had to leave. Craig assured me the work would be finished. I was skeptical, but exactly at 12:30, as promised, the work was finished, the car was washed,… and I was out the door! Thanks Craig!!We do our best to accommodate your needs! Thanks for sharing!
Schaumburg Toyota has become one of the leading dealerships serving Elk Grove Village, Barrington, Palatine, Schaumburg, and Hoffman Estates by putting the customer first. That means we won’t try to sell you the wrong vehicle at the wrong price, or make it a hassle to get service. In everything we do, we aim to offer you more. That’s why so many of your friends and neighbors rely on us to meet all their automotive needs.At Schaumburg Toyota, we carry the full lineup of new Toyota vehicles in a wide variety of trims and colors. There are models to suit any driver no matter how you drive or how much you have to spend. We also have a huge inventory of pre-owned vehicles from many major automakers. If your goal is to save money on a quality used car, count on finding it here.
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- English
- Russian
- Polish
- Tagalog
It was our pleasure assisting you with your purchase, Mary! We look forward to working with you on your auto needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!
by jjoern on 07/24/2025