Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Schaumburg Toyota

4.8
Overall Rating
(101)
Recommend: Yes (100) No (1)
Write a review: Sales | Service
sales Rating

2020 Highlander

by Alisa Zilkic on 09/04/2020

This is my second vehicle purchase from this dealership and both times we had a very positive experience. Rodel is great and it was a pleasure working with him twice. Next time we are in the market for a new car Schaumburg Toyota and Rodel will be where we go :) Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

416 Reviews
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service Rating

Good service

by Arturo Castellanos on 11/24/2020

Friendly and helpful staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Check Engine Light

by RC on 11/14/2020

Even though I went through a lot with my 2006 Toyota Camry's check engine light for the last several month, EZ Ortega understood the situation as he had a smoke test done to detect the problem from a faulty charcoal canister recently install. Only got charged the 1 hour labor for the one day they had it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Recall Service

by Jim on 10/30/2020

I've always found Schaumburg Toyota's service department polite and efficient whenever I've brought my vehicles in to them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mask

by Araxi on 10/26/2020

I like that every one wear a mask. I did not like that some employees did not cover their noses, which made me too uncomfortable to be inside the waiting area. And even some sales associate were not wearing mask. That made me leave the showroom. I was looking for a new car for my husband but now we’re not comfortable coming in.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Friendly and dependable

by N on 09/30/2020

From the day I purchased my car in 2012, I have always taken my car for service here at Schaumburg Toyota because I have received reliably friendly and dependable service. I also really appreciate that no one has ever pressured me for services I don’t want or can’t afford at the time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change experience

by Dawn on 09/26/2020

Professional service. Polite and very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

very pleased

by needed maintance on 09/12/2020

i have to say every time I come in for maintance on the car whoever I talk to is completely honest to what needs to be done. I havent had a problem with anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Having brakes fixed

by Sam Pudi on 09/12/2020

Steve Lowell explained everything very clearly to me. His advice was very important and well taken.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

True Customer Service

by Katie Lynn on 09/10/2020

Everytime I go into Schaumburg Toyota, I usually like to see Bart in the service department. He gets me in and out and does a really great job communicating with me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2020 Highlander

by Alisa Zilkic on 09/04/2020

This is my second vehicle purchase from this dealership and both times we had a very positive experience. Rodel is great and it was a pleasure working with him twice. Next time we are in the market for a new car Schaumburg Toyota and Rodel will be where we go :) Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Extremely happy with the service

by M Leyva on 08/30/2020

Friendly staff. Quick and easy to get in and out in a very timely manner. The wait was not long at all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

service evaluation

by Doug on 08/28/2020

Fast and efficient service within clean environment and appropriate social distancing. Couldn't be happier.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Helpful service

by Jennifer Silva on 08/20/2020

It’s my first car having an issue with the battery, went to the service center and my questions were answered. And we they make sure I’m not gonna have worries that my car would stop in the middle of the road.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service Success

by Toy Yoda on 08/19/2020

In for a 20k miles service so oil change and tire rotation. No issues and great service advisors. No damage or other issue. My 2year service agreement is up so I paid for this one but it was reasonable. Thanks very much Schaumburg Toyota Service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great for Oil Change

by 2002RAV on 08/16/2020

For a simple oil change, I can’t complain especially since the spacious waiting area is very comfortable with amenities. I’ve been coming here for the last 25 years for service and maintenance and will to do so.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Prompt and professional

by AV on 08/15/2020

I took my car in for a safety recall and I was so pleased! I was able to get a same-day appointment and I was in/out within an hour. The waiting room is clean and nice and allowed for appropriate social distancing. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Honest

by hooty141 on 08/13/2020

Took longer then expected but everything went well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

service

by Liz on 08/12/2020

I went for regular oil change service but a technician pointed for more service necessary to do.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service appointment

by Betty Mackevich on 07/29/2020

Speedy service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Service Visit

by Service Visit on 07/24/2020

Was happy to be greeted immediately after arriving at the service area. The Advisor was helpful and kept me informed throughout the visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Service

by Chat Cieply on 07/22/2020

Anthony and his team provide excellent service and their work is of the highest quality. We always trust their work and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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about our dealership

Schaumburg Toyota has become one of the leading dealerships serving Elk Grove Village, Barrington, Palatine, Schaumburg, and Hoffman Estates by putting the customer first. That means we won’t try to sell you the wrong vehicle at the wrong price, or make it a hassle to get service. In everything we do, we aim to offer you more. That’s why so many of your friends and neighbors rely on us to meet all their automotive needs.At Schaumburg Toyota, we carry the full lineup of new Toyota vehicles in a wide variety of trims and colors. There are models to suit any driver no matter how you drive or how much you have to spend. We also have a huge inventory of pre-owned vehicles from many major automakers. If your goal is to save money on a quality used car, count on finding it here.

Google Map
Amenities
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop
Customer Lounge Area
Languages Spoken (5)
English
Polish
Russian
Tagalog