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Customer Reviews of Schaumburg Toyota

Review type:

Overall rating

4.9
4.93 out of 5 stars

(60 reviews)


Customer recommendations:

Yes (60)|No (0)

RAV4 Purchase

5 out of 5 starsby Mary G on 07/21/2025

Our sales person Nora was absolutely fantastic. She was thorough in making sure that we found exactly what we were looking for. We are extremely happy with her and the whole process.
  • It was our pleasure assisting you with your purchase, Mary! We look forward to working with you on your auto needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

    by jjoern on 07/24/2025

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60 reviews
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  • Great service

    5 out of 5 starsby Tina on 07/25/2025

    Went in for an oil change and was out in less than 30 minutes.
    • We do our best as we know your time is valuable! Thanks for sharing and for the 5 stars. Your support is truly appreciated.

      by jjoern on 07/30/2025

  • RAV4 Purchase

    5 out of 5 starsby Mary G on 07/21/2025

    Our sales person Nora was absolutely fantastic. She was thorough in making sure that we found exactly what we were looking for. We are extremely happy with her and the whole process.
    • It was our pleasure assisting you with your purchase, Mary! We look forward to working with you on your auto needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

      by jjoern on 07/24/2025

  • Amazing experience

    5 out of 5 starsby Edgardo adame on 07/16/2025

    The experience was by far the best we have received. Everyone was very helpful and truly showed genuine care as to what my wife and i wanted. Would recommend Cameron to everyone i know.
    • It was our pleasure assisting you with your purchase! We look forward to having you as part of the Schaumburg Toyota family. Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

      by jjoern on 07/21/2025

  • Smooth and easy

    5 out of 5 starsby 2013 Chrysler 200 on 07/19/2025

    We searched for a few months to find a safe, reliable vehicle for my granddaughter to use for college. We found the perfect car, a 2013, Chrysler 200, in like new condition, at Schaumburg Toyota. We were fortunate to be met by our sales agent, Breon Williams, who was a gentleman, and a pleasure to work with. We got the vehicles history through the free CARFAX report, along with a fair, equitable price. Our sincere thanks to Schaumburg Toyota.
    • It was our pleasure assisting you with a car for your granddaughter! Thanks again and we hope she is enjoying her new car and wish you many happy miles!

      by jjoern on 07/21/2025

  • Sales

    5 out of 5 starsby Jerry McDuffie on 07/06/2025

    Jerry McDuffie was an excellent sales person who answered all my questions regarding my used vehicle purchase. It was a late evening sale, but before I drove away Jerry reviewed some of the safety features in the vehicle which I though was exceptional service.
    • We are here for any questions you may have! Thanks again for your purchase and for the wonderful review. We hope you are enjoying your new car and wish you many happy miles!

      by jjoern on 07/14/2025

  • Service

    5 out of 5 starsby Hemal Dave on 06/06/2025

    Very nice people
    • Thanks for your kind words. Your support is appreciated.

      by jjoern on 06/09/2025

  • Service review

    4 out of 5 starsby Marcia on 04/28/2025

    I was there for an oil change and tire rotation. I was advised on tire life and provided a quote. Always treated fairly and courteously. And...my car gets washed!
    • We are here to help with all your service needs. Thanks for sharing\. Your support is appreciated, Marcia!

      by jjoern on 04/28/2025

  • Best toyota ever

    5 out of 5 starsby Lora on 04/28/2025

    Everyone is so friendly and helpful. 10/10.
    • Always happy to assist in your Toyota needs! Thanks for sharing. Your support is appreciated.

      by jjoern on 04/28/2025

  • Excellent Service as Always

    5 out of 5 starsby Kristine on 03/29/2025

    Staff were very professional and efficient. Services were explained in detail. Questions were answered.
    • Glad we could help! Thanks for sharing. We appreciate your support.

      by jjoern on 04/01/2025

  • Perfect😊

    5 out of 5 starsby Larene on 02/28/2025

    Your c/s reps are the very best😊 They’re very knowledgeable, kind & helpful & it’s always a pleasure working with them.
    • Thanks for your kind words, Larene! Your support is appreciated.

      by jjoern on 03/06/2025

  • Outstanding

    5 out of 5 starsby Patrick Jost on 01/30/2025

    I'm always pleased with the service I get, Patrick always goes above and beyond and does and definitely and outstanding job...plz say thanks for all the great service he does.
    • Thanks for the wonderful review! Your support is appreciated.

      by jjoern on 02/07/2025

  • Always Reliable

    5 out of 5 starsby Linda Koch on 01/25/2025

    I took the car in for a minor problem which was cared for quickly. A couple of trouble spots (dirty filters) were found and were also addressed. All of this was done in a very timely manner!
    • Glad we were able to assist with your vehicle. Thanks for sharing your thoughts and for the 5 stars, Linda. Your support is appreciated.

      by jjoern on 01/29/2025

  • Zanata Rocks!

    4 out of 5 starsby The Keelys on 01/22/2025

    Zanata was the best. Helpful, informative, efficient from the test drive through to the financing. She knew we had travelled a long way to make a deal and treated us great the whole time. Got our son into a Prius similar to the one we had lost to a rear-end accident in time to return to college the next day.
    • Glad we were able to help get your son in a car in time! Thanks again and we hope he is enjoying his new car and wish him many happy miles!

      by jjoern on 01/23/2025

  • No worries

    5 out of 5 starsby Vlynn212 on 01/17/2025

    I had a lot of work done but now I will have no worries for the rest of winter and beyond.
    • Glad we could assist in bringing your vehicle to its optimal running condition. Thanks for sharing. Your support is appreciated.

      by jjoern on 01/21/2025

  • Good servvice

    5 out of 5 starsby Jim on 01/11/2025

    First time at this dealership since just moved to Illinois. Accustomed to good service from my old dealer. This routine 45,000 mile maintenance was equally satisfying.
    • Welcome to Illinois! We are thrilled to have you as our customer and look forward to assisting you with your Toyota needs for years to come.

      by jjoern on 01/21/2025

  • Mr

    5 out of 5 starsby Thomas T Mao on 01/03/2025

    It were satisfied with Steve Lowell.
    • Happy to hear things went well! Thanks for sharing. Your support is appreciated.

      by jjoern on 01/07/2025

  • Service

    5 out of 5 starsby Diane Woodard on 10/26/2024

    I have always been happy with Schaumburg Toyota service department. I’ve been going there for over 20 years.
    • We are thrilled to have you as our customer, Diane! Thanks for sharing.

      by jjoern on 10/29/2024

  • Toyota Service

    5 out of 5 starsby Joe S on 10/21/2024

    I was in Schaumburg last week - and had the 30K-servicing done on my 2022 Toyota Corolla Cross. Everything was completely explained to me - and I thought that the cost (out-of-warranty) was very reasonable !! The staff was most friendly - and I was on-and-out of there, in a little over an hour !! :o)
    • It is our pleasure assisting you with your service needs! Thanks for sharing, Joe!

      by jjoern on 10/22/2024

  • Great Work!

    5 out of 5 starsby Satisfied Customer on 10/19/2024

    Excellent service department and service writer (Steve Krueger). They are always very thorough, but also efficient, so you don't wait forever. Highly recommend!
    • We are always glad to help! Thanks for sharing. Your satisfaction is our goal!

      by jjoern on 10/22/2024

  • Thrilled

    5 out of 5 starsby B Sloma on 10/03/2024
    updated 10/12/2024

    I couldn't be more pleased with the entire process working with the team at Schaumburg Toyota. Everyone was wonderful and I love my new Sequioa!
    • We are thrilled to have you as our customer! Thanks again!

      by jjoern on 10/14/2024

  • Service review

    5 out of 5 starsby Jesus Perez on 10/05/2024

    Excelente service
    • Thanks for being an excellent customer, Jesus! It is our pleasure assisting you with your auto needs.

      by jjoern on 10/08/2024

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About our dealership

Schaumburg Toyota has become one of the leading dealerships serving Elk Grove Village, Barrington, Palatine, Schaumburg, and Hoffman Estates by putting the customer first. That means we won’t try to sell you the wrong vehicle at the wrong price, or make it a hassle to get service. In everything we do, we aim to offer you more. That’s why so many of your friends and neighbors rely on us to meet all their automotive needs.At Schaumburg Toyota, we carry the full lineup of new Toyota vehicles in a wide variety of trims and colors. There are models to suit any driver no matter how you drive or how much you have to spend. We also have a huge inventory of pre-owned vehicles from many major automakers. If your goal is to save money on a quality used car, count on finding it here.

Amenities
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
Languages Spoken (5)
  • English
  • Russian
  • Polish
  • Tagalog