Zeigler Chevrolet Schaumburg
Customer Reviews of Zeigler Chevrolet Schaumburg
Review type:
Would not honor advertised price!
by Walter T on 04/05/2025What a waste of time going here was! I saw a '23 Cadillac XT4 advertised on their website and made an appointment for a test drive. I drove it, I loved it, and I decided to purchase it. Well at that point they refused to honor the… advertised price unless I also purchased LoJack and their CarBravo warranty. Needless to say that this added significant cost to the advertised price. I wasn't even haggling, they just refused to honor the advertised price. Don't waste your time going here, going by other's reviews here and other sites, this seems to be standard practice at this dealership, sadly. Take your business elsewhere.In case anyone thinks the dealership's response was an earnest attempt to make things right, it was not. This is how the conversation went when I reached out to follow up and got a reply via text (I won't use names because I don't know if it's allowed here): Dealer: "Hey, Vxxxxx here from Zeigler Chevrolet in Schaumburg It was a pleasure to have spoken with you! Please do not hesitate to text or call me with any questions or concerns! Me: Hello, Vxxxxx, did you find out if the dealer will honor the advertised price? Dealer: " We are happy to go over numbers with you. We have very aggressive deals today and we would love to maximize your savings. Are you interested on making it back in today? What kind of business can't say yes or no to whether they will honor the price they advertise on their own website. This was after I already wasted 3 hours at the dealership trying to buy their car at THEIR asking price. No thanks, hard pass!
Worst Experience Ever
by Stephanie on 04/02/2025Lied to from the beginning until the end, just for a sale. Where’s the integrity these daysStephanie, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (847) 892-1935.
Ted
by Kate on 10/05/2024updated 10/14/2024Ted was so fun to work with and made the car buying process SO easy! I would 100% recommend working with Ted at Zeigler Chevrolet!Your satisfaction is important to us, so we want to sincerely thank you for choosing Zeigler Chevrolet - Schaumburg, LLC and we hope to see you again soon!
Ted is the BOSS!!!
by CL on 10/05/2024Ted is amazing to deal with and will give you a hard but fun time!! Highly recommend going here for your next car just to meet him!Thank you for your kind review; we are happy to pass along your comments to the team here at Zeigler Chevrolet - Schaumburg, LLC! We sincerely value your business and look forward to your next visit!
Ted
by Justin Yurs on 08/31/2024updated 09/06/2024Ted, very helpful and friendly. He broke everything down and explained throughly.Justin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
by Kelly on 09/03/2024Great experience purchasing a car here. Smooth and fair process. Our salesman, Tony, was wonderful to work with.Kelly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
by Johny on 07/30/2024Thanks to Amber T. She was so helpful and helped my wife get her dream car. Definitely recommend looking for your dream car here at Zeigler.Johny, we're happy you found our staff to be so supportive during your experience here at Zeigler Chevrolet - Schaumburg, LLC. We hope to be of service to you again in the future. Best wishes, Zeigler Chevrolet - Schaumburg, LLC
Ted
by Jmarin on 07/10/2024Ted was awesome. He was trustworthy and direct. Thank you for the car sir.Thanks for your praise and kind comments about our team. We hope to see you soon!
Ted
by Jim on 07/06/2024Teds is a great guy. Very helpful and laid back and enjoyable to work with. Darius was fun to chat with. Happy with my new (used) Silverado!Jim, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Ted
by Andrew on 06/21/2024Ted, great salesman walked me through the whole process and got me into the car I wanted, Thank you again TedAndrew, thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
Ted
by Rafael Watkins on 06/10/2024Ted was very helpful and spent lots of time helping us pick the right car.Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ted Is The Best!!!
by MAT on 06/02/2024Ted is absolutely the best sales person we have ever dealt with when buying a car. He made the entire experience wonderful. He took his time and never made us feel pressured. He was quite knowledgeable about the car we were buying. We will… be back for Ted for our next car.We're happy you found our staff to be so supportive during your experience here at Zeigler Chevrolet - Schaumburg, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional
by David Luna on 05/29/2024We have been looking at multiple dealerships and I would like to say that our experience here with test drive and salesperson Daniel Rico was excellent! Not to mention the same salesperson had worked with us prior to our visit via text and… he was utmost professional and helpful! He went above and beyond to always respond quickly and worked so hard to send us vehicles to fit our needs and budget. We were truly Impressed with the professionalism here. We felt comfortable and were not pressured in any way. I highly recommend this dealership, thanks!David, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!
Great service!!!!
by Maria Vargas on 05/28/2024Experience was excellent did not feel pressured at all felt like I was treated fair in the notations and Daniel Rico my sales man was awesome.Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Zeigler Chevrolet - Schaumburg, LLC! We sincerely value your business and look forward to your next visit!
My first brand new car!!!!!
by Hector Lopez on 05/26/2024My first brand new car and I am so in love!! Daniel Rico made the experience flawless, and I really felt like they worked hard to get me the best payments and interest rate to fit my budget!Hector, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Ted review
by Manny on 05/20/2024Ted did a fantastic job, very helpful and experienced in his job. Highly recommendedManny, we're happy you found our staff to be so supportive during your experience here at Zeigler Chevrolet - Schaumburg, LLC. Thanks for the recommendation, and have an amazing day!
My New Car
by Berenice H on 05/14/2024Ted was great! Helped me get my first car with no problems!Berenice, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Exceptional Service
by AK on 05/07/2024This review may be a bit overdue, but as they say, better late than never. Recently, I had the pleasure of engaging with Zeigler Chevrolet to resolve an issue, and I am compelled to share my gratitude for their exceptional service. Despite… not making a purchase, the support and assistance I received were truly commendable. I want to extend my heartfelt appreciation to Darius and the entire team for their unwavering commitment to customer satisfaction. When I encountered problems, the team went above and beyond to assist me, demonstrating a level of professionalism and dedication that exceeded my expectations. What stood out the most was their patience. They took the time to listen to my issues, provided insightful guidance, and worked tirelessly to find a satisfactory resolution. This exceptional service is truly unique and should not be taken for granted. Prior to engaging with Zeigler Chevrolet, I had been working with a different dealer. While I don't expect much, I do expect to be treated with basic human dignity, and not lied to or ignored. In stark contrast, Zeigler Chevrolet's integrity and commitment to customer care have left a lasting impression on me and I highly recommend their services to anyone in the market for a new car. Thank you once again for your exceptional support and professionalism.Thank you for your kind review; we are happy to pass along your comments to the team here at Zeigler Chevrolet - Schaumburg, LLC! We sincerely value your business and look forward to your next visit!
Love my Chevy Equinox!
by Clancy on 04/20/2024Amber Tortorello was helpful and great! She answered all my questions that I asked. Got a great deal on the car with low mileage! Come see Amber and she will help you out and buy your next car!!We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Less sneaky than other dealerships
by Tommy D on 03/16/2024Buying a car is never easy and personal budgets usually get thrown out the window when you add gap insurance, force you to get LoJack, full warranty etc. This place didn’t push the sale, however they did casually act like everything was the… way it’s supposed to be. I do love the car so I’m glad I bought my 2019 Mercedes GLA250. Unfortunately I smacked it into a tree on a foggy/rainy day but I had a great autobody place that fixed even the plastic seat back that was out of place and couldn’t be manually put in when it was sold to me (but that’s a different review Herrick Auto in Crystal Lake). I’m also happy that Ziegler is confident in Mercedes parts and services, which I haven’t needed yet.We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Amazing service
by Dylan on 12/24/2023updated 01/17/2024Ted approached me as I was looking at trucks and gave me a tour of the lot and helped me find the perfect vehicle for me. Staff was incredibly friendly and willing to work on price to fit my budget! Made the process quick and easy!Thank you so much for choosing Zeigler as your vehicle destination! We are so blessed to have such wonderful customers like you!! We look forward to seeing you again soon!
Walter, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (847) 892-1935 when you have an opportunity, and we will be more than happy to try and turn your experience around.
by Rowan Tanner on 04/09/2025