Zeigler Chevrolet Schaumburg

Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Zeigler Chevrolet Schaumburg

2.8
Overall Rating
(9)
Recommend: Yes (4) No (5)
Write a review: Sales | Service
15 Reviews
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sales Rating

2020 chevy trex

by Linzy on 03/02/2021

I had a really good experience. I delt with Ted he was very nice not pushy got right to the point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Chevy Tahoe 2018

by Bradmartini1 on 01/27/2021

Great service experience from Rich! In and out in 29 minutes!! Great service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Chevy Traverse

by Steve Voigt on 01/02/2021

Recently purchased a new Chevy Traverse from Ziegler, Anthony Horton was the salesman. Anthony was very helpful and efficient in explaining the features of the vehicle and set up the Chevy App for me. I was very pleased with the assistance I received.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Terrible Experience

by Adam M on 11/17/2020

If you have the opportunity to work with a different dealership, do so. My experience with Zeigler Chevrolet in Schaumburg has been terrible. After seeing an email that they "HAD" to sell out their used cars by month end, they refused to discuss any details over the phone or via email. Insisting that I had to be there in person and they could "guarantee" they would work with me to find the right deal on a vehicle they "absolutely had to sell" and with my trade in that they "desperately needed because of a shortage of quality cars due to COVID". After speaking with a used car manager over the phone and making an appointment they assured me the car would be ready to test drive when I arrived at the appointment time and I would be meeting with the the person I spoke with on the phone. After arriving, I was NOT arranged with the woman I spoke with and the car was most definitely NOT ready. The deal was no where close to the price point I stated I needed to be at on the phone call and we ended up not making a deal on a car they "HAD" to sell. Now almost one month later, the car is still on the lot. I have texted the sales associate and left messages to speak again now that I have a better offer for my trade and more money down. No responses. I have called the dealership twice and have been on hold for over 20 minutes and then disconnected from the line, both times. Overall this is the worst customer service I have ever seen. Not worth your time. I suggest going to a dealership group who values their prospective customers and is actually willing to sell a vehicle for a reasonable price rather than let it sit on the lot as they lose out on depreciation.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

SEXIST DEALERSHIP

by DADDIESGYRL on 10/19/2020

I was consistantaly given the run around. I had to take my brand new 2020 equinox back 3 times missing work all for the same problem, and all before i have even paid my first car note! Women beware take a man with you or they will do you the same

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

If you don't use their financing be prepared to jump through hoops!!

by Jeanelle Kardas on 10/06/2020

I negotiated a price apparently with the New Car manager (Darius) who made me jump through hoops and made the experience horrible because I wanted to use my own credit union. He would not cooperate with my credit union at all and kept threatening that he was going to sell the truck out from underneath me even after I came in and signed all the paperwork. He stated the deal would not go through till after the check was received and wouldn't accept a deposit. I had to show up there on a Saturday morning at 8:30am sign all of their paperwork to get a bill of sale to take to my credit union to get a check to bring it back right away so that the vehicle would not be sold even after paperwork was signed. He also stated on Friday afternoon that he would put the car towards the back in hopes that it wouldn't be sold by Saturday morning. After arriving at the dealership and seeing the vehicle I intended to purchase in the front of the lot up on one of the ramps I can not even explain the mis-trust that he caused for the Ziegler name. Once in the door the "out the door" price that I negotiated with him was then adjusted to include even more fees. I refussed to pay anything above what I was quoted. Through nothing but an extreme hassle I then ran around to get funds from my credit union just so they would not sell the vehicle out from underneath me durring this process. They have lost a client for a lifetime over one employee who wanted nothing more than to get financing through their banks instead of respecting me as a consumer and honoring my credit union. Oh and one more thing. The branch manager of my credit union called and spoke with Darius on Friday evening at 7:30pm (Yes this is my credit union!! They go the extra mile) just to get the paperwork to avoid my running around on Saturday and he told him the same thing. He will sell the truck out from underneath me until they have the money for the truck. Talk about making a stressful experience of purchasing a vehicle even more stressful.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bad business practice

by Jerome on 09/14/2020

This dealer has bad business practices. I went to dealer, picked out the car, put down payment on it. Got a call saying that they sold the car out from under me. After I caught them padding the price and negotiated it down. I would never do business with them again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Deception

by steve on 07/25/2020

was told from internet sales that the car had 4 miles but when I got there it had 6300 miles was also told I could use my own financial institution but when I got there in order to qualify for all rebates and incentives I had to use them it was all a ploy to get you to go in there and during the Corona virus going on this is absolutely horrible for them to do that do not go to Zeigler Chevy in Schaumburg

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

EXCELLENT CUSTOMER SERVICE

by Excellent Customer Service on 07/18/2020

Penny and Vince went out of their way to not only make me feel comfortable but that I felt like FAMILY! Although I decided to hold off on purchasing the vehicle I want, I walked away a valuable load information from both of them that will MOST certainly help me in the future. More valuable than they will ever imagine. Thank you Zeigler Chevy Family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
service Rating

Consistent and Patient

by SS Challenge on 01/22/2019

Rich was exceptionaly patient with my questions and concerns. Not only did he make a great impression, I am at ease knowing that my next visit will not be so stressful. Kudos to Rich!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ziegler Service review

by Mark Durante on 01/20/2019

Rich Garland and staff are honest ,integrity and you receive what your promised. Please give them a call see for yourself.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!!!

by Lomnicki4 on 12/30/2018

Rich in the service dept is outstanding! Always so helpful. He makes the repair process a breeze. He explains everything carefully and we couldn't be happier.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Raul T.

by Raul T. on 11/09/2018

When I purchased my vehicle in April of this year I was assured by your sales agent "Chuck" that it was "Certified Pre-Owned" and that entitled me to certain benefits including a Warranty. I liked the truck and having been told that the vehicle was certified, well that was the last criteria in my final decision on my purchase. Today I was confronted with "modular" issues so I took the truck in and was told I was NOT covered by Warranty and would have to pay $1250.00 to repair the problem. Zeigler Chevy in Schaumburg needs to be investigated and figure out what is going on and discuss this with their sales agent "Chuck". I was lied to and am greatly disappointed with this transaction leading me to not want to do future business and advise family and friends not to either.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Used Car Purchase 2003 Ford F150

by CodyG625 on 05/07/2016

Marcello Cole was our salesman and he was very helpful and friendly. Nothing but good things to say about our visit. The whole Ziegler team worked with us on price and made sure that the few issues with the vehicle were fixed before they sold it. Would recommend Marcello and Ziegler to anyone trying to buy a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

reap off place

by jbensing on 12/27/2015

Don't pay a vehicle from this dealer ship. I got a new 2016 Malibu from this dealer ship, now I wish that i didn't. I got a Impala from a different dealer and got it from the same price as my impala. I'm not worried about the money,dealer ships should have a set prices for all thier vehicles with the price on the windshield.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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