Customer Reviews of Gjovik Ford
Review type:
Edge purchase Pretty friendly and easy to deal with. Wide variety of vehicl
by David Risks on 05/13/2025
updated 05/19/2025
Friendly and easy to deal with . Wide variety of vehicles .
84 reviews
Sort by:
Customer service
by idolone on 10/07/2015I felt more comfortable with Ben, who did not sell me my car, then I did with Lanny who did. Toward the end of the sale, I felt like I was being rushed because it was his turn to "take over at the fair". In fact, he did leave and had the… finance office finish up with me. I also felt that since I was buying a car that had a tow hitch that I did not want, he could have worked a little bit more with me on the price. I work with salesmen all day and he was exactly that, not really much more. I like my car, am happy with it, and appreciate you having it in stock. Now I just have to learn how it all works!!Painless Purchase
by Smokeater98 on 10/02/2015I saw a 2015 F-350 4x4 Lariat crew cab at the Sandwich fair and Mike Allison took the time to go over it with me. Had most of what I was looking for but it had an 8' bed. He said he believed he had a short bed version back at dealership and… would email me the details on Monday if that was ok. I said great. I received his email and looked it over but couldn't make it up til that Thursday. Test drove truck,worked out the particulars with Mike getting me every available rebate and incentive and we were able to close a deal that day. Mike was extremely helpful through the whole process and would definitely recommend his services to others.This is where I go to purchase a vehicle and have it serviced. Period.
by MrsWalsh on 09/18/2015I came in, overdue for an oil change, and potentially due for routine maintenance. I handed my keys over to the gentleman I had seen there many times before and said that I needed an oil change and whatever else I was due for or they found… needed to be done. Another customer laughed and remarked that's the worst thing I could have said. I replied that yes, it's something I wouldn't say anywhere but here, because I trust them here. I purchased my '08 Mariner at Gjovik in 2010 and have had all routine maintenance and any necessary work done at the dealer or Quicklane. They have all the records and know when I'm due for recommended maintenance but balance that with the inspections done every time I bring my vehicle in. So if some service is recommended at a certain mileage, they check to see if I actually need it. And they recommend the best option but always give me options. It's worth saying that everyone I've interacted with at Quicklane is professional, relatable, and efficient. My experiences have been nothing but positive and truly exceptional.great place great car
by ydogg91 on 09/15/2015Great place to buy a car, staff is friendly an helpfulF 350 oil change
by SMAY3599 on 09/04/2015Excellent service and response to my needs no appointment just walked and took care of service !Nice service experience
by Khoffman5616 on 09/04/2015I found you service center to be professional and polite. Prices are also within the same range as your competitors. I will use your services again in the futureGreat service.
by Winex4902 on 08/31/2015Painless car buying. Everything went smooth and we were in and out in no time. I will definitely recommend Gjovick's.Gjovik - Great Service
by PSandhu9861 on 08/26/2015Ben the sale rap was fantastic he made the sale transaction go smoothly. Ben knew I was in a hurry as I had to go to work he managed to close the sale and had my car ready by the time I arrived at the dealership to sign the sale paper work.… Ben is an asset to Gjovik.Great Customer Service
by BlackHawks0508 on 08/24/2015Had a great experience with Mike B. He was very easy to talk to, did not push anything on me. Was very helpful when I had questions and concerns. Also helped me get a couple of things fixed I did not care for on the vehicle! Overall it was… a great experience and will definitely be telling friends and family to shop for vehicles with him!Gjovik ford
by Rcollins9338 on 08/14/2015Steve woods was an excellent salesmen. Not once while me and my fiancé were buying our Ford Fusion did we feel any pressure from him. He worked with us to get what we wanted. Awesome dealer to do business withtop notch support
by jimteck on 08/08/2015quick response to problem and always know i will receive top notch service and support from Gjovik FordGOOD PRICE. FRIENDLY SALES PEOPLE AND PROFESSIONAL STAFF.
by AThurman on 07/30/2015Was referred by a colleague. Phone calls were returned as promised, information politely imparted. Salesman and staff were accommodating and transparent. Questions were answered satisfactorily. Price was excellent, in person exchanges… professional and friendly. Mild Complaints - Cleaning of interior was mildy addressed, some areas seemingly untouched. Waiting time was long resulting in being exceedingly late for work by an additional hour. Insurance rep was overly insistent.Great service
by Tem3402 on 07/28/2015Terry was great!! We had great service and everyone was very friendly.Great service
by Hoffman8305 on 07/21/2015The service was very good, my oil change happened in a very timely manner and the staff was very helpful. I will take my car to Gjovik to be serviced again.June oil change
by Smithds3 on 07/20/2015Service was good, one thing I would suggest is reviewing with customer what has yet been done for service ie rotate tiresGreat sales person. Service staff.
by Dadfeisty on 07/20/2015Nice people I mean everyone we came in contact with. Bought explorer limited and we are very happy with it.excellent dealership
by buckle6440 on 07/09/2015updated 07/17/2015Great service all around! Will definitely keep coming for service & our next Ford when the time comes.Outstanding staff/inventory Great dealership!
by mjjm5192 on 07/08/2015We found a couple of Ford F150's that were in our interest via the internet. We then called the next morning and Ben was very pleasant and asked what we were looking for and got some information from us to make our arrival easier. We… ended up purchasing a different truck than we originally were looking at and Ben was more than accommodating in letting us test drive many trucks. We also asked many questions and Ben was very knowledgeable in finding us a truck that fit our needs. From the General Manager to the Finance guy, Lou, all the staff were more than helpful in the process. We were treated like we used to be treated in our hometown dealership, which was a "small town" feel, Thank you Gjovik Ford for the wonderful experience and we smiled all the way home...Excellent shop and good guys
by Jimisms on 07/07/2015I go to Quick Lane on a regular basis for my automotive needs.i have always received excellent service. Never a complaint! I love my Suburban and they help keep it running great!Super Service Oil Change
by bla1334 on 07/07/2015I was able to get my car in for a oil change right away no waiting. The staff were very friendly and help full. The waiting area has comfortable seating away from the shop and entrance area. They took about a 1/2 hour to complete. I used a… coupon making the price comparable to other oil change services.Great purchase and great service!!
by Ahlborg on 07/06/2015We purchased a 2013 Ford Escape with 18,000 miles. The SUV was in great condition. Terry Nielsen was great! I have known him for some time and would recommend him to anyone.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (2)
- English
- Spanish
Thank you for your business and great review. We appreciate you taking the time to submit this review of your experience. In the future if there is anything you need please feel free contact us. Thank you Tom Conlin
by gjovikford on 08/24/2015