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Gjovik Ford


12950 E US Rte 34, Plano, IL 60545 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
This is where I go to purchase a vehicle and have it serviced. Period.
Written by MrsWalsh on 09/18/2015

I came in, overdue for an oil change, and potentially due for routine maintenance. I handed my keys over to the gentleman I had seen there many times before and said that I needed an oil change and whatever else I was due for or they found needed to be done. Another customer laughed and remarked that's the worst thing I could have said. I replied that yes, it's something I wouldn't say anywhere but here, because I trust them here. I purchased my '08 Mariner at Gjovik in 2010 and have had all routine maintenance and any necessary work done at the dealer or Quicklane. They have all the records and know when I'm due for recommended maintenance but balance that with the inspections done every time I bring my vehicle in. So if some service is recommended at a certain mileage, they check to see if I actually need it. And they recommend the best option but always give me options. It's worth saying that everyone I've interacted with at Quicklane is professional, relatable, and efficient. My experiences have been nothing but positive and truly exceptional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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