Customer Reviews of Joe Rizza Ford Lincoln Orland Park
Customer Satisfaction Survey: My Experience at Joe Rizzo Automotive
byon 04/22/2024
I recently purchased a car from Joe Rizzo and had a fantastic experience! The service was excellent and completely hassle-free, and there was no pressure from the sales team. They took the time to walk me through all the high-tech features of the car, ensuring I felt comfortable and knowledgeable before driving off. I highly recommend them to anyone looking to buy a car in a friendly and supportive environment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very Good Purchase
byon 01/11/2015
Salesmen explained everything to us about our new automobile in a manner that we fully understood. Would always recommend Joe Rizza Ford Dealership.
David Dobrzynski
byon 12/26/2014
I was greeted promptly and told I would be helped shortly for an oil change. This was an improvement over previous visits. I would stand by my car and ignored.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service
byon 12/19/2014
Very pleased with the opportunity to go over the vehicles systems with the mechanic. Jose was very knowledgeable and answered all my questions. Charles was very accommodating in arranging the opportunity to go over the vehicle with Jose.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
MKX
byon 12/19/2014
They showed me the price in writing and did not play the game of showing me different payment amounts by playing with the financing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rizza Ford Kia, Orland Park
byon 11/22/2014
I was here for a two-fer ... I was getting my truck repaired and also purchasing a used vehicle. Bobby in the body shop is AWESOME, he knows his stuff and gets the job done RIGHT. He didn't miss a detail! Scott precin helped find a used car and helped find one in my budget as well as cleaning the car up and making it look even better. All around happy with my day at Rizza Ford Kia in Orland Park. Thank you boys!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rizza Ford Excellance
byon 11/19/2014
My sales person, Bruce Jones is the epitimy of a professional He was wonderful to work with and truley an asset to your dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy customer for over 25 years and still counting!
byon 11/02/2014
Entire sales staff were attentive to my needs and budget, without the ever present "let me check with my Manager" !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Escape
byon 11/01/2014
All sales people were very friendly also the GM was very out going & friendly. In a high pressure business everyone kind considerate & pleasant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Car Buying Experience!
byon 10/31/2014
I thoroughly enjoyed my sales experience with Clifford Hensley and the sales manager, Charles Blunt. They were both engaging and informative which made my experience very comfortable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Joe Rizza Orland Park, IL
byon 10/16/2014
Our salesman Clarence was very patient and helpful. He assisted through the car buying experience with his professional yet friendly demeanor.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 09/30/2014
Lee M. made being a new first car buyer experience very simple for me! He was super helpful and I really appreciate him pushing my approval through Ford. He took in all my concerns and explain everything out for me. I did first go to another ford location and was treated really rudely there no one offer me the first time car buyer and Lee offered it right away! Everyone at Joe Rizza location was super friendly I would highly recommend it to any looking to buying a new car! Thank you for the good experience and making it really simple for me!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Joe Rizza Ford is awesome!!!!!
byon 09/16/2014
I love bringing my 2012 Ford Edge for service to Joe Rizza Ford in Orland Park. They are very thorough with the vehicle and I am 100% satisfied with their service. A Great Team to work with and always accomating!!! I highly recommend them to anyone that wants a job well done!! LS.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Car Buying Experience
byon 09/15/2014
It was a great experience from beginning to end at Joe Rizza. My salesman, Hamde, was extremely helpful and well-mannered. He answered every question that I had without any hesitation. He was able to find me the exact car I wanted, and he treated me with respect. They seem to lack this respect at Westfield. Thank you for all of your help.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
kept there word
byon 09/11/2014
the fact that you had the car that i wanted,other dealers got me to the store,just to tell me they solded it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
survey
byon 06/12/2014
The service dept. is very nice. They are friendly and courteous and I am very satisfied in bringing my car there for service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Luke was Great
byon 06/01/2014
Luke was great. He took the time to really understand what I was looking for and help me find it. He even helped set up the sync for not only my phone but also my wife's. Low pressure but Great Service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Auto Sales
byon 12/12/2013
I had a great experience at Joe Rizza Ford, in Orland Park, IL. The auto salesman that was working with me was very informative, throughout the entre process and very friendly. I would definitely reccomend this auto dealership to anyone I know that is in the business of buying a new or used automobile. My next car will definitely be from Joe Rizza Ford, as well. As soon as you walk in, you are greeted and treated very nice and I am appreciative of the auto salesman, Joe, for making me feel welcome and satisfying my auto buying need. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very happy with Joe Rizza Ford Orland Park
byon 10/23/2013
All our experiences with Joe Rizza Ford Orland Park have been positive. Gary and Mike P. were wonderful to work with. We love our new car and recommend Joe Rizza Ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great place to buy a car
byon 10/14/2013
This is our second purchase from Joe Rizza Ford and both times were great
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
**Satisfied Joe Rizza Ford Customer!**
byon 10/12/2013
I just purchased a 2014 Ford Fusion at Joe Rizza Ford in Orland Park, IL. Michael P. was my salesman who took me for a test drive and showed me all the great features the car had to offer. Michael was friendly, polite and very knowledgable and helpful in making my decision on which Fusion to purchase. I didnt end up with the hybrid/electric Fusion because of lack of trunk space but loved that whole 'green concept'. Both Michael and Scott P. made a special effort to find the Fusion with everything i asked for without spending more for options i didnt want or need. I never felt pressured into buying the vehicle, felt i got a really fair price which included a rebate and 0% interest and was met with great salespeople i would recommend to anyone. Thanks to Michael for painstakenly taking the time to show me how everything worked on my car and for genuinely being so excited about the car himself. Again, a positive shout out to the Precin's at Joe Rizza Ford. Thanks to Michael P., Scott P., Gary P. and Bill D. for making my experience of buying a new car a pleasant one!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Treated Right at Joe Rizza Ford!!
byon 10/02/2013
Everyone that worked with me was extremely helpful and professional. Those people were Scott S, Scott P, Dimitri B and Bill in Finance. I also got what I felt was a fair trade in value for my cars. I don't think I have ever felt that before.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
At a time when car dealerships change names, move away, or simply close down, Joe Rizza Ford of Orland Park has been right here serving the Chicago metro for decades. A name synonymous with Ford here in the Chicagoland area, Joe Rizza Ford earned a reputation as the place to go to find an honest, professional sales team, amazing inventory selection, and a service team that could fix any issue.
1 Comments