Customer Reviews of Joe Rizza Acura
Review type:
Excellent dealership with very courteous and knowledgeable employees
by Maria on 08/26/2018Salesperson, Mark, was very informative and not pushy!2018 MDX
by Rocco on 08/25/2018Got a great deal. Have dealt with Bob Caputo for many years. Always great service.Rocco, you have been doing business with Bob and Joe Rizza Acura for years and your review about us is truly appreciated. Enjoy your new 2018 MDX that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Lease of 2019 TLX ASpec
by Gregory on 08/23/2018updated 08/29/2018Mark Berry is great. Knowledgeable, friendly, not pushy and was engaged in helping us. Your entire team is always smiling and friendly. I like that.Gregory, Mark is pleased to learn that you enjoyed your car leasing experience with us. We look forward to servicing your vehicle soon. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Rizza Acura is a nice place to buy a car.
by John on 08/23/2018updated 08/28/2018Helpful and not pushy.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Joe Rizza Acura is GREAT!!!
by Richard on 08/22/2018updated 08/28/2018Excellent experience with super people at a great dealership. This is my 6th Acura MDX from them.Richard, thank you for your loyalty to our dealership and for taking the time to write this review. We strive to provide an excellent experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you Sincerely, Rawan Altaher - raltaher@rizzacars.com
My TLX
by Willard on 08/22/2018updated 08/28/2018Everyone is very nice, knowledgeable and polite.We appreciate the kind words, Willard. We look forward to seeing you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Excellent
by Evelina on 08/17/2018Professional thorough questions willing to work with buyer to come up with workable numbers in outcome where buyer will recommend Acura highly to friends and relativesThank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Take care and happy trails. Sincerely, Rawan Altaher - raltaher@rizzacars.com
Great Dealership with even better representatives
by Ryan on 08/16/2018Bob Caputo was extremely helpful in guiding my purchase. The experience was the best I’ve had to date while purchasing a vehicle. Anthony the sales manager and Omar from the finance department did a great job as well assisting me with my… purchase. Thank you gentleman!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com
Great customer service
by Joe on 08/15/2018Len was very direct and to the point. He didn't waste my time and got me in and out once I was there to purchase my car.Joe, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Acura satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Rawan Altaher - raltaher@rizzacars.com
Acura 2018
by DebraShuman on 05/31/2018Excellent customer service. Efficient handling of transaction and transition to a new vehicle. My salesperson experience was very positive and I was treated very well. Salesperson was informative and helpful.Hi Debra and thank you so much for sharing your 5-star feedback with us! Congratulations on your Acua 2018! I'm glad your purchase went so well and we look forward to being able to assist you again in the future. All the best, Rawan Altaher - raltaher@rizzacars.com
Longevity creates family feel
by DWik2300 on 06/02/2018Seeing many of the same employees since 2000 shows me the dedication by Joe Rizza and his employees towards providing a positive experience.We really appreciate your wonderful feedback and your continued business with us! If you ever have additional questions or needs, please let us know! Best regards, Rawan Altaher - raltaher@rizzacars.com
Rizza Acura MDX
by Gregory62 on 05/20/2018updated 05/30/2018Professional, transparent, easy to deal with, and timely sales effort. The entire process was completed in less than 90 minutes including a service department tour and introduction.Congratulations on your Acura MDX, Gregory! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Joe Rizza Acura. All the best, Rawan Altaher - raltaher@rizzacars.com
molk51891 2018 RDX
by molk51891 on 05/12/2018updated 05/17/2018It was the easiest and fastest negotiation. pat, Kim, and Chris made the experience amazing. The fastest I ever came to an agreement when buying a car.Thank you very much for your feedback. We are happy to hear that Pat, Kim, and Chris made your experience the easiest and fastest. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com
Perfect Experience
by LorrieS1 on 04/29/2018My purchase was quick and effortless. I really appreciated everything they did to expedite my service. I will continue to visit this location for future purchases and will definitely refer my friends.Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com
Great Service friendly staff
by Charles1900 on 04/28/2018The price I paid for the vehicle I purchased. Jerry Johnson is a very good salesperson. Chris also is very goodThanks for the feedback. We're pleased to hear that Jerry and Chris took care of you and that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com
TLX Technology Edition
by ferrantelli on 04/29/2018No pressure, stay honest, I did all my research ahead of time, submitted my credit application online, test drove vehicle, made deal, and was out in 2 hours. I like the "reasonable" oil changes offered by you that other dealers take… advantage of customers. I remember spending all day at a dealership years ago to make a deal.We appreciate your kind words. Thank you for choosing Joe Rizza Acura for your vehicle needs. Best, Rawan Altaher - raltaher@rizzacars.com
acura mdx
by MidwestEye on 04/10/2018updated 04/19/2018Jerry always helps to expedite the process. He is responsive and if he doesn't know the answer to my question, he will find it and not try to make something up.Thank you for the lovely review. Jerry is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com
Acura
by IAI2018 on 04/14/2018I had an issue with previous used car purchase specially related to service / warranty ... But finance did everything reasonably possible to help resolve it..Thank you for the great review! Glad to hear that our team was able to resolve any issue you have. Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com
Second to none
by Joselopez26 on 04/08/2018Well, let me begin from the starting point. Scheduling the appointment to come in was truly easy and no hassle. After visiting the website, the internet sales team led by Alyssa, prompted a web chat that was professional and straight… forward. Alyssa paired me up with LG Sears to show me the inventory that only I had wanted to see. LG was very down to earth and listened to my situation. He understood how I felt about my requests and rather be a "Salesman". LG was more of a consultant. He gave me the confidence and reassurance that Joe Rizza Acura can help me. Then came the action, with getting everything in motion with Omar the manager. Their skill level and mindset are the best, because they offer unparalleled services not provided other area dealers. LG definitely earned my future business and recommendation. Omar did not leave no stone unturned, he went to bat for me in a way that I can describe as ground breaking. Oh yeah, thanks for the doughnut OmarWe sincerely appreciate your feedback. Each employee is a valued member of the Joe Rizza Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Rawan Altaher - raltaher@rizzacars.com
purchasingmdx
by MarkHansen on 03/31/2018Our first trip into the dealership we met Len and he was a very warm, easy going salesman who introduced us to a car we had never seen and took us for a test drive, explaining everything but putting absolutely no pushy stress on us. We… knew this was the car we wanted but needed to go home and do our homework. When we were ready, Len met with us and made the car buying event very easy going and made us a good deal that we feel very good about. When we came to pick up the car, Len was really sweet at trying to keep us entertained while the deal was finalized and then helping us set up everything in the car. He pushed so we could pick it up on a night that was good for us during a very busy week. We have already recommended Len to one friend who likes our car and is thinking about one.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Rawan Altaher - raltaher@rizzacars.com
CFO
by james265x_ on 04/04/2018It was a wonderful time, again. Meeting Tony was fun he did bill out. Was very fast and efficient, well done.Thank you for sharing your experience with us! We're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Rawan Altaher - raltaher@rizzacars.com
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Greek
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Mark. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com
by joerizzaacura on 09/06/2018