Webb Chevrolet
Customer Reviews of Webb Chevrolet
Amazinggggggggg
byon 03/12/2024
Staff was so polite and helpful and the work was quality!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Sales Experience
byon 07/01/2016
I was in last Friday with my husband to look for a need car. Tim Heinecke was our sales person. He was accommodating, easy to talk to and thorough. He made the process easy and explained everything along the way. I would highly recommend Webb Chevy and Tim to anyone looking to purchase a vehicle. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience
byon 06/03/2016
I was so happy with the sales person at Webb ,Miguel Morales who helped me when purchasing my car the other day. I had talked to him because he has also sold my son his car 3 years ago and was great . He goes out of his way to help you get the car that is right for you. I will be a customer for life at Webb. Ask for Miguel for great service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service
byon 01/01/2016
i was received on time and work done and explained in detail car was inspected for dents and washed at the end of servuce
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy
byon 12/29/2015
It was reasonable based on the service and amount of customers ahead of me for service. I would tell others about my experience and satisfaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car purchase
byon 12/22/2015
My experience was very pleasant at Webb dealership. Christopher Irving is charismatic, attentive, knowledgeable with his work and very professional. He answered all my questions and guided me thru every step of the purchase of my Chevrolet Trex. I am very happy with my purchase and service at Webb dealer. Ps. The personnel working at the shop are very nice also.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Great service, friendly staff
byon 12/18/2015
Everything went well. I have a brand new vehicle so just an oil change was needed, which is a big plus. I was treated very well and was in and out in about an hour. Great service by all involved.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New cars Chevy Cruze n Traverse
byon 12/15/2015
My experience was great Jorge Guzman was amazing and showed me some of the cars they had. He is a really hand on Salesman which I like. He work with me and my dad on our new cars. Great Dealer they stayed open an hour later to get our arrangements done. Overall great experience and great customer service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Today's Visit at Webb Chevy A-Okay
byon 11/27/2015
I had an appointment. Kathleen got me in with no problems. Car washed. The only thing is that the technician forgot to give me a new sticker for my oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Avoid This Dealership At ALL Cost!
byon 11/11/2015
Two years ago I brought my Chevy Tahoe to Webb Chevrolet at 9440 S. Cicero in Oak Lawn and they told me that I needed a complete brake job: brakes and rotors all the way around. Based on their recommendation I had them do the complete brake job. This past week, I brought my truck back to Webb because the brake pedal was very soft. I was told again that not only did I need another complete brake job, but I also needed calipers. Knowing something wasnt right, I told them to just change my oil and I would take my truck somewhere else to get the brakes looked at. I took my vehicle to a place recommended by a friend to have my brakes inspected. I was told that not only did I not need calipers, but that the rotors were definitely more than two years old. Therefore, it appears that Webb not only didnt replace the rotors two years ago, as I had paid them to do, but now they were also recommending work that was not needed at this time (the calipers). The brake issue alone would be enough for me to file a complaint, but there was also an issue with my oil change. The day after I got my vehicle back from Webb, I noticed a pool of oil under the engine. When I brought my truck to a Jiffy Lube to have them look at the oil, I was told that there was less than 2 quarts of oil left in the engine due to a leaking filter that was very loose. That means that more than 2/3 of the oil had leaked out in less than 2 days. If I had not caught this issue, I almost certainly would have blown the engine. Several of the workers at Jiffy Lube made it a point to come to me to ask where I had gotten the previous oil change, because they were shocked at the condition my car was in. I am deeply concerned about the ethics and honesty in their service department. Avoid this dealership at ALL cost!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Webb Chevy
byon 11/08/2015
Gerard Laud Sales Consultant was excellent! I would recommend Gerard and Webb Chevy to my entire family and all of my friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Webb review
byon 10/30/2015
Going to car dealers in the past has been a real bad experience, something similar to a root canal. Going to Webb there was none of that. The salesman was there to answer all our questions but yet gave us our space. To me it was very important. I will recommend Webb to my friends and family. Great experience..Tony was a great salesman. Very polite also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change 10/12
byon 10/14/2015
Everyone who works at Webb Chevy is very knowledgeable and very friendly. The customer service there is excellent. The one thing that needs to improve is the wait time. I understand some days are hectic and they can get backed up however the last few times I have been their for an oil change it has taken 2-3 hours. To me that is ridiculous. Hopefully in the future this will improve. Other than the long wait time everything else about my appointment was satisfactory.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service at Webb Chevy
byon 10/13/2015
Comfortable atmosphere, nice associates and they have the right amenities to keep you comfortable while waiting on your vehicle, not to mention, good location to visit other stores if I become bored.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Positive Thought
byon 10/12/2015
Everyone was extremely kind to me and made sure i was being taken care of. The service did take longer than I was told but I was kept up to date on where they were with my service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 09/27/2015
Everything was really nice. The service rep explained all the details and I felt informed. I truly the ability to make my appt online.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BEST EXPERIENCE EVER!
byon 09/25/2015
It was truly the best car buying experience that I have ever had. Chris was wonderful! I will never go anywhere else. You are all amazing! I have already shared my GREAT experience with friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best car buying experience ever!
byon 09/13/2015
Great experience! Exceptional customer service and sales staff! My salesman was extremely knowledgeable and helpful. It was the best car buying experience I have ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
car service
byon 09/09/2015
It was for service for my car only, I sat and waited talked on the phone and watched tv. I was on the phone when my car was ready they just politely told me it was ready and waited for me to finish my call
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 08/29/2015
I have been there twice. Once they left someones keys in my car, i had to go back the next day to return them. The next time they forgot to put my antenna back on. It was between my seat. I call them and they told me it might be there. 2 for 2. We will see next time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car Review
byon 08/25/2015
Although it was just anoil change was very pleased....even though the wait was going to be a kind of long we were informed of that so we went out for lunch...car came back washed...looked great and we were told of things our car would need soon.......good job Webb no complaints here! John E Sims
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Traverse
byon 08/18/2015
Great service. No issues at all with the sale. Went in to look at options and left with a nice vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments