Webb Chevrolet
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Dealership Service Review
service Rating
Overpriced
Written by 03/04/2024
onI understand due to economic conditions price of things have gone up, but it's
a little hard to trust repair shops when you're being quoted one price and then
return the next day to get the work done, and is quoted another. It makes
you question everything from the repair being done? if it was immediately necessary
or just a "money grab"? Vehicle inspection showed work that was needed "required attention
soon" not "immediate attention" as I was told by the service guy. Had I read this on the paperwork
sooner, rather than later, I would have held off a little while longer for the work to be done.
Please do a much better job of returning customer vehicles to them in clean condition after the
prices you're charging. One shouldn't have to ask for a complimentary car wash or spend 30 mins
wiping down the steering wheel and door handles from dirt.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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DANA DOUGLAS on 03/06/2024
Dealer Response
Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.
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