Gerald Subaru of North Aurora
Customer Reviews of Gerald Subaru of North Aurora
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Good place to do business.
by Judy on 09/14/2025
Knowledge, helpfulness, all around pleasant.
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610 reviews
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Good place to do business.
by Judy on 09/14/2025Knowledge, helpfulness, all around pleasant.Thanks
by Denise on 09/13/2025They got me in when I had a emergency without a appointment. I was in and out pretty fast alsoSolid experience
by Natalie on 09/12/2025Kayla is friendly. Car was ready when she said it would be.Subaru Forester
by James on 09/13/2025Easy online scheduling, quick update status and coupons.Not sure what you mean review titles
by Lori on 09/11/2025The staff is always frendly and helpfulAsent work
by Frederick on 09/06/2025Check in on time, they told me what they were doing, informed after inspection what other issue I had and fix them toService Dept Reveiw
by Greg Tracy on 09/05/2025Mark was very professional and explaineded everything to be done to car. The car was delivered back to me before the promised time. Very pleased.Fantastic buying experience; highly recommend.
by Jeff on 08/30/2025updated 09/04/2025Julian Fleming was fantastic providing very helpful information about the car, friendly personality and passion for Subaru. The buying experience was very seamless and expedited which I very much appreciated. Denzel Valenti was also very… helpful with getting the purchase agreement in place before arriving at the dealership which saved me time. His communication was very friendly, clear and timely.Outstanding experience
by Judith on 08/30/2025updated 09/04/2025No pressure, honest answers, easy process to sign paperwork and not spend hours in the ealershipSuburu of North Aurora
by Kristofor on 09/02/2025The staff was knowledgeable and friendly.Great Service Department
by Leonard on 08/31/2025Great service department team - friendly, efficient and professionalCar buying after years of Ubering
by Christine on 08/26/2025My salesman guy Peter never gave up. Never. Once I finally selected my car the process to buy became very easy.Great experience!!
by Gary/Dawn on 08/22/2025The staff was amazing - worked like a well oiled machine!! They were always trying to take care of us with offers for coffee and water!! Appreciated their kindness!!Love the service staff!
by Jen on 08/24/2025I am always greeted promptly, never feel pressured or judged if I refuse a recommended service until the next visit, and everyone is personable. Service is quick.Forester repair
by Susan on 08/23/2025Service team was most helpful, and always have been.Oil change.
by Frank on 08/23/2025Friendly people and a good experience.New ascent
by John on 08/20/2025Ease of check in and the quick service.Excellent service
by Gretchen on 08/19/2025Oil change, tire rotation, car wash done very quickly.Purchase of Subaru Outback.
by Patrick on 08/15/2025Very easy to work with our sales representative Brian. There was no pressure and he imparted a bunch of good information to help with my buying decision.Great Dealer
by Robert on 08/15/2025Daniel was great to work with. I told him how I wanted to structure my deal and he was able to make it happen with no haggling. Best experience I have ever had at a dealer.
Subaru Outback
Subaru Crosstrek
Subaru Forester
Subaru Ascent
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About our dealership
Gerald Subaru of North Aurora is a full-service Subaru dealership that proudly serves Naperville, IL, and its surrounding communities. Our Subaru dealership offers a great vehicle selection at the right price, with departments handling auto parts, service, and a body shop. With such incredible customer service, we strive to be a good neighbor towards our local customers.
What sets us apart
JD Power Dealer of Excellence
Edmunds 5 Star Award - 3 Years in A Row
Subaru Love Promise Customer & Community Commitment Award
Hesed House Homeless Shelter
Top 5% in Consumer Satisfaction in the Country for Service
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish