Gerald Subaru of North Aurora
Customer Reviews of Gerald Subaru of North Aurora
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1135 sales reviews
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5stars
by David on 12/05/2024updated 12/11/2024Knowledge salesperson with experienceErik was great
by Erica on 12/03/2024updated 12/09/2024Erik was great, super on the ball with everything very nice as well. Didn't feel pressured at all during the process.I will keep coming back.
by Scott on 12/07/20243rd car purchased from Gerald Subaru of Naperville. Every experience has been as painless as possible. Love my new Subaru.Gerald Subaru was a great dealership to work with buying our new car
by Noelle on 12/04/2024Our salesperson, Julian, was very helpful and answered all of our questions. Additionally, the sales manager, Nicole, even responded to us on a Sunday when the dealership was closed.2025 Subaru Outback Purchase
by Mary on 11/05/2024updated 11/21/2024Eric Zetterlof was my sales representative. He was very patient with me as I looked for what vehicle would be the best fit for me and my family. He explained the differences between the models I was looking at to consider to purchase. He… was really great to work with.Amazing Experience and Great Quality Vehicle
by Halina on 11/07/2024The whole experience was very positive. The staff was kind, explained all the details to us, and they were fair. We feel like we got a great quality car with wonderful service. We would definitely recommend your staff and your dealership to… our friends.Pleasant experience
by Bob on 10/27/2024updated 11/05/2024Very friendly team members. They didn't come across as high-pressure and were very professional and courteous.Nice people to deal with.
by Louis on 10/31/2024There was no high pressure selling and both the sales team and the sales management listened to any concerns that we had and worked with us to get them resolved to our mutual satisfaction. Sean Ryan was particularly helpful and easy to work… with.Gerald Subaru
by Deborah on 10/17/2024updated 10/24/2024Knowledgeable, easy process, friendly, good dealM
by Deshaun on 10/17/2024updated 10/24/2024I love that they always find away to help. They are always friendly and they always will make sure you leave feeling comfortable and happy. Also jack is freaking great. When you have to bring little kids to a place like this that take hours… he kept them entertained.Large dealership & selection
by TKOOPS on 10/17/2024Large dealership has every vehicle available. Has good selection of pre owned vehicles. Has a nice “ test drive” route to feel comfortable behind the wheel.Customer for Life
by Shannon S on 10/16/2024This is the third subaru I've purchased from Gerald Subaru of North Aurora! This company actually believes in customer loyalty, they don't just say it! They definitely have a customer for life! I couldn't be happier with the service… department & the sales department.New Forester
by Margaret on 10/09/2024updated 10/16/2024Easy. I was treated with respect.Best Subaru dealership
by JC on 10/16/2024No surprises/hidden information, straight forward pricing. We were treated with respect and kindness from start to finish. Also very important, I was able to test drive the vehicle by myself. I would not hesitate to drive one hour to their… location in the future even when we have a local Subaru in Rockford.Great vehicle, great experience!
by Stephanie on 10/06/2024updated 10/14/2024I came in and was able to test drive a car, then go home to think about it. No pushing to purchase right then. I was able to think about it without the pressure of a salesperson. When I came back to buy, it went smoothly and better than… other experiences I've had in the past.Great experience, would definitely recommend
by Sue J on 10/12/2024From the minute I got out of my car Pete Forberg was there and greeted me with a great attitude and friendly demeaner. He was knowledgeable and explained a ton of features of the Subaru I was interested in buying. He was humble in admitting… about being mistaken about the tow capacity and that instantly put me at ease; knowing Pete was an honest and good person to deal with for this sale. The entire experience from start to finish was excellent and I could NOT be happier with my choice of new vehicle.Happy Subaru Owner
by Wendy on 10/03/2024updated 10/12/2024Very Nice and knowledgeable sales and financing staffGood
by Ellen on 09/30/2024updated 10/07/2024No pressure, friendly, informative, patient sales person, Jack.Buying a car at Gerald Subaru
by Michael on 10/04/2024Went quickly with no BSGreat experience
by Stephanie on 10/03/2024Erik was very knowledgeable and not at all pushyNew car
by Leah on 09/24/2024updated 10/02/2024Andre was very respectful, knowledgeable and freindly...and not pushy!
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About our dealership
Gerald Subaru of North Aurora is a full-service Subaru dealership that proudly serves Naperville, IL, and its surrounding communities. Our Subaru dealership offers a great vehicle selection at the right price, with departments handling auto parts, service, and a body shop. With such incredible customer service, we strive to be a good neighbor towards our local customers.
What sets us apart
JD Power Dealer of Excellence
Edmunds 5 Star Award - 3 Years in A Row
Subaru Love Promise Customer & Community Commitment Award
Hesed House Homeless Shelter
Top 5% in Consumer Satisfaction in the Country for Service
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish