Gerald Nissan of Naperville
Customer Reviews of Gerald Nissan of Naperville
Review type:
Nissan Purchase
by babygrl6565 on 04/06/2016updated 04/18/2016The whole experience was great. I didn't feel pressured into buying something that I didn't want. Howard was great made me feel as if I was with a friend.Thank you for the excellent review! It is great to know that Howard was able to provide you with a pressure-free car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Great Customer Service
by Irma531 on 03/28/2016updated 04/06/2016Ervin was extremely professional and pleasant to work with. Never pressured us to buy, but truly worked with us to get us comfortable where we wanted to be.Thank you for writing about your visit with us! Ervin is an asset to Gerald Nissan of Naperville and it is encouraging to hear that he was able to deliver professional and pressure-free service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Wendi
by Wendi46 on 03/24/2016updated 04/05/2016The staff was knowledgable, friendly and helpful. I would recommend to friends and family. Answered all questions that was asked.Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our team was able to provide you with knowledgeable and friendly service. Thank you for the recommendations; we look forward to working with you, your family, and your friends in the future. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Sales with a personal touch
by Evlwomn on 03/26/2016updated 04/05/2016Jon D was very patient and answered my questions. He took the time to point out features and said he would help if I had any questions. That was an unexpected touch, a salesman who offers to answer questions after the sale!At Gerald Nissan of Naperville, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Jon was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Amazing!
by Angelica16 on 03/23/2016updated 04/04/2016Kevin made everything as simple and painless as possible! He was amazing and an asset to your company! Thank you For everything Kevin!Thank you for the wonderful feedback! We are so very pleased that Kevin could make your experience simple and painless. We are sincerely grateful for your business and like us on Facebook to catch the latest specials! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Oil change
by Chris1234567 on 03/15/2016updated 03/28/2016Good explanation of services, a good waiting area with coffee where I could work while waiting, and I was out in a timely manner.Thank you for using our service department. We plan to continue giving great service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Service
by Sergio_Ramirez on 03/27/2016It was good and serviced quick. Made an appointment and was very good timing on getting me serviced. Definitely will come again.We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Gerald Nissan of Naperville for your vehicle needs. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Best Car Buying Experience Ever
by wildrose1 on 03/24/2016Our salesperson, Kevin, was friendly, helpful, and knowledgeable. All the way around, we had a great car buying experience! We would recommend Gerald Nissan to everyone we know!It is wonderful to hear that Kevin was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you for your recommendations and enjoy your new car! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Gerald Nissan Exceptional Service
by Frontier15 on 03/17/2016Prompt, courteous and professional service. Got the routine service I needed in the stated time and for a reasonable price. Couldn't be happier - it's always a pleasure visiting.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with prompt and professional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Kailoni Royal
by Kailoni on 03/17/2016I was very happy with the service. They offered the Best deals, had great customer service! They were straight forward and honest! I am a very satisfied customer!Thank you for leaving this glowing feedback. At Gerald Nissan of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Naperville Nissan the way to go!
by plasarik on 03/15/2016Ervin was such a great help, really didn't have in plan to buy a brand new car and he made us realize the benefits and all that where associated with it. Love the care and help that was given to us, definitely will recommend it to anyone… we know looking for a great reliable car. Thank you again Ervin for making it possible!Congratulations on your new car! Ervin is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
February service
by 14Maxima on 02/27/2016updated 03/08/2016Timely service; able to meet all of my requests. Representative was there to personally look at my remote start issue and corrected itWe appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Total satisfaction
by mil1996 on 02/29/2016updated 03/08/2016good and quick response. Car is running perfect after service. Mr. soul is very cooperative. He discuss and explains in detailThank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to service your car in an efficient and professional manner. We look forward to your continued business! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Nissan Service 90K
by DavidjCPA on 02/28/2016updated 03/07/2016The speed that I was contacted after I dropped my car off and the speed at which the work was done.Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and efficient customer service. We are very appreciative of your 5-star review! Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Excellent
by squibbs88 on 02/29/2016updated 03/07/2016I really like going for my maintenance on all my vehicles. Everyone is so friendly and knowledgeable. Will keep going back.Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. We cant wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
New car buying experience
by Markm64 on 02/27/2016updated 03/07/2016The salesman was easy to deal with and gave a competitive price. He also provided a no pressure atmosphere. It was also nice being able to drive the vehicle by myself.Thank you for the excellent review! It is great to know that our sales staff was able to provide you with a pressure-free experience. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Total satisfaction
by Rajesh10 on 02/29/2016good and quick response. Car is running perfect after service. Mr. soul is very cooperative. He discuss and explains in detailThank you for leaving this glowing feedback. At Gerald Nissan of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Fantastic !
by Vincepipi1 on 02/28/2016Salesman Abraham was very knowledgeable about my 2015 Murano. Abraham was also very pleasant to work with and answered all my Questions in a professional manor.Thank you for reviewing your time spent at Gerald Nissan of Naperville. Abraham is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
New truck purchase.
by JC312_54 on 02/27/2016Very attentive staff and professional process. Great value for the price I paid. Timely response to all my questions. I highly recommend Gerald Nissan.Thank you for writing such a great review about your experience at our dealership! We are pleased that your vehicle purchase experience was so positive. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
service department
by Lettie_20 on 02/25/2016I took my car to get serviced and the people were awesome. They are very friendly and thorough with getting the job done. Mark J. was awesome on telling me what kind of maintenance my car needed.We sincerely appreciate your feedback. Each employee is a valued member of the Gerald Nissan of Naperville team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Excellent experience
by ruthsark on 02/14/2016Our salesperson, Bobby Jones, was very helpful and made sure we had all of our questions answered. We purchased a 2015 Nissan Rogue and are very happy with our experienceCongratulations on your 2015 Nissan Rogue! At Gerald Nissan of Naperville, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Bobby was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Thank you for your wonderful review, Bill! We’re glad to hear that you found us at Gerald Nissan of Naperville easy to work with and enjoyed your experience with our team. We appreciate your feedback and look forward to assisting you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
by Gerald Nissan of Naperville on 07/28/2025