Gerald Nissan of Naperville
Customer Reviews of Gerald Nissan of Naperville
Review type:
Gerald Nissan
by Susan on 12/30/2024updated 01/06/2025Fast service, clean waiting roomThank you for your 5-star review! We’re glad to hear you enjoyed our fast service and clean waiting room at Gerald Nissan of Naperville. We strive to provide a comfortable environment for all our customers. We look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Service
by Christopher on 01/03/2025Checking in was fast and organizedThank you for your feedback, Christopher! I'm glad to hear that your check-in experience at Gerald Nissan of Naperville was fast and organized. We strive to provide efficient service for all our customers. If you have any further thoughts or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
Gold Experience
by Marc on 12/21/2024updated 12/27/2024Nice and clean facilities. Service was done on time. Good communication throughout the process.Thank you so much for your kind words, Marc! We're thrilled to hear that you appreciated our nice and clean facilities and found our service timely and communication effective. Your satisfaction is our priority at Gerald Nissan of Naperville. We look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Just in time
by Adrian on 12/19/2024updated 12/26/2024The customer service was really nice, check in was quick and the repairs were done ahead of time.Thank you so much for your wonderful review! We appreciate your kind words about our customer service and are thrilled to hear that the repairs were completed ahead of time. Your satisfaction means a lot to us at Gerald Nissan of Naperville. We look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Murano
by Bruce on 12/17/2024updated 12/24/2024Work was done on timeThank you for your review! I appreciate your feedback about the timely service at Gerald Nissan of Naperville. I strive to provide efficient service for our valued customers. I hope to see you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
I Will Definitely be Back
by Elaine on 12/14/2024updated 12/20/2024They complete the work in a time manner.Thank you for taking the time to leave us a review, Elaine! We appreciate your kind words about the timely service you received at Gerald Nissan of Naperville. It's always our aim to meet our customers' needs efficiently. We look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Murano service review
by Stephen on 12/11/2024updated 12/19/2024No surprises, nice waiting area, car works and looks greatThank you, Stephen, for your fantastic review! We're thrilled to hear that you enjoyed our waiting area and that your car is working and looking great. We appreciate your feedback and look forward to welcoming you back to Gerald Nissan of Naperville in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
My experience at Gerald Nissan.
by Patricia on 12/12/2024updated 12/19/2024Starting with sales (Neil), young man who took us for test ride and pointed out all features on the auto (Amar) and Jessica (finance), who took care of final paperwork. We were treated in a professional, knowledgeable and timely manner.… Very satisfied with service and happy with my new Sentra.Thank you so much for your kind words! We truly appreciate your feedback regarding your experience with Neil, Amar, and Jessica at Gerald Nissan of Naperville. It's wonderful to hear that they provided you with professional and knowledgeable service during your visit. Enjoy your new Sentra, and we look forward to seeing you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
Buick purchase with Uzair!
by Arick on 12/02/2024updated 12/09/2024The experience was extremely smooth, Uzair allowed me to take my time without rushing or trying to force a purchase!!Thank you for your wonderful review! We're thrilled to hear that your experience at Gerald Nissan of Naperville was smooth and that Uzair provided you with the time you needed. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, Neil Becker, Nbecker@geraldauto.com
Thank you for taking wonderful care of my car!
by Bonnie on 11/30/2024updated 12/05/2024I brought by car in for an interior-only detailing and was told it would cost $199. When I picked up my car the cost was only $169. PLUS the detailer buffed out a huge brown scuff mark on the outside of the rear passenger door and drivers… door!! My car looks great again! Thank you so much!!Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your interior-only detailing at Gerald Nissan of Naperville. It's fantastic that we were able to not only meet your expectations with a lower price but also buff out those scuff marks to make your car look fantastic again. We appreciate your kind words and hope to see you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Five stars
by Mona on 11/23/2024updated 12/03/2024Everything was timely. And was not too costly.Thank you for your positive feedback! We're glad to hear that you found our services timely and affordable. We appreciate your support of Gerald Nissan of Naperville and look forward to assisting you again next time! Sincerely, Neil Becker, Nbecker@geraldauto.com
Why we returned to Gerald Nissan.
by Amy on 11/20/2024updated 12/03/2024No high pressure to close the deal. You let us ask our questions then came back with your best offer.Thank you for your wonderful review! We’re thrilled to hear that you felt comfortable throughout the process at Gerald Nissan of Naperville. It’s important to us that our customers have the space to ask questions and make informed decisions. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Great sales staff
by Kathryn on 11/02/2024updated 11/19/2024Howard was great. He took the time to explain the features of my new rogue and made sure I got exactly what I wanted. I didn't feel pressured and knew that Howard was going to steer me in the wrong direction. Neal was also great. Both these… gentleman made my car buy experience are great one.Thank you, Kathryn! We are thrilled to hear that you had a great experience with Howard and Neal at Gerald Nissan of Naperville. It's wonderful to know that they took the time to explain the features of your new Rogue and ensured you got exactly what you wanted without any pressure. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Neil Becker, Nbecker@geraldauto.com
Top Service Personnel
by John on 11/01/2024updated 11/19/2024Very professional.Thank you for your kind words! We appreciate your feedback and are glad to hear about your positive experience at Gerald Nissan of Naperville. We look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Excellent Customer Service
by Colleen on 10/31/2024updated 11/07/2024Everyone is polite and considerate. Patience is appreciated especially when asked questions that might be obvious.Thank you for your wonderful review! I'm thrilled to hear that you found our team at Gerald Nissan of Naperville to be polite and considerate. Your appreciation for our patience means a lot to me. I look forward to assisting you next time! Sincerely, Neil Becker, Nbecker@geraldauto.com
Buen servicio
by Leticia on 10/30/2024updated 11/05/2024Atención y rapidezThank you so much for your positive review! We appreciate your feedback on our attention and quick service at Gerald Nissan of Naperville. We look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
K R Schwander
by Karleen on 10/28/2024updated 11/05/2024Neil Becker & Howard Krick were organized, knowledgeable, efficient, friendly.Thank you for your wonderful review! We’re thrilled to hear that Neil and Howard provided you with an organized, knowledgeable, and friendly experience at Gerald Nissan of Naperville. We appreciate your kind words and hope to see you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Nissan Service Department
by Sue on 11/05/2024Clean facility, professional staff, courteous, reasonable prices!Thank you for your kind review! We're thrilled to hear that you found our facility clean and our staff professional and courteous. At Gerald Nissan of Naperville, we strive to offer reasonable prices and excellent service. We look forward to welcoming you back next time! Sincerely, Neil Becker, Nbecker@geraldauto.com
Mrs Victoria Lanute
by Victoria on 10/26/2024updated 11/04/2024It is always very nice to come to Gerald Nissan for our car repairs and service, you make it very comfortable and enjoyable.Thank you so much for your kind words! We're thrilled to hear that you find your visits to Gerald Nissan of Naperville comfortable and enjoyable. We appreciate your support and look forward to assisting you with your car repairs and service in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
David was very helpful!
by Michelle on 10/26/2024updated 11/04/2024Felt like David listen to my call and concerns when I called to make my appointment. He did bring up more questions about my car purchase than anything though. I'm not sure how to deal with but not his fault at all. He was very helpful.… Took care of me when my car was in the shop. And in the end didn't charge me. Again i feel because of my issues. Purchased the car from the st Charles Nissan and have had issues with them.Thank you for your review! I'm glad to hear that David was helpful and attentive to your concerns during your appointment at Gerald Nissan of Naperville. We're here to ensure that you receive the best service possible, and we hope to have the opportunity to assist you again in the future. If you have any further concerns or questions, please feel free to reach out! Sincerely, Neil Becker, Nbecker@geraldauto.com
Pleasant experience
by Joseph on 10/21/2024updated 10/28/2024Everyone was courteous helpful remember their names without asking very personableThank you for your wonderful review! We're thrilled to hear that you found our team at Gerald Nissan of Naperville to be courteous and helpful. It's great to know that you had such a personable experience during your visit. We look forward to seeing you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Nissan Rogue
Thank you for your wonderful review, Bill! We’re glad to hear that you found us at Gerald Nissan of Naperville easy to work with and enjoyed your experience with our team. We appreciate your feedback and look forward to assisting you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
by Gerald Nissan of Naperville on 07/28/2025