Gerald Nissan of Naperville
Customer Reviews of Gerald Nissan of Naperville
Review type:
Great communication
by Damon on 08/04/2025Constant communication either thru email or text. I always know where we stand.Thank you for your nice review, Damon! I'm glad to hear that you appreciate our consistent communication at Gerald Nissan of Naperville. Keeping you informed is a priority for us, and we’re glad it made a positive impact on your experience. We look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Gerald Nissan Excellent Service
by Joseph on 08/01/2025On time with my appointment and process was streamlined and efficient. Service work performed well and quickly.Thank you, Joseph, for your wonderful feedback! I'm thrilled to hear that your appointment went smoothly and that you were pleased with the service at Gerald Nissan of Naperville. We always strive for efficiency and quality, and your satisfaction is our priority. Looking forward to seeing you again on your next visit! Sincerely, Neil Becker, Nbecker@geraldauto.com
Great Service at Gerald
by John on 08/01/2025Really happy with the service techs. Helpful, polite' efficient.Thank you for your wonderful feedback, John! We truly appreciate your kind words about our service technicians at Gerald Nissan of Naperville. It's great to hear that you found them helpful, polite, and efficient. We look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Gerald
by Bill on 07/27/2025Easy to work with, nice peopleThank you for your wonderful review, Bill! We’re glad to hear that you found us at Gerald Nissan of Naperville easy to work with and enjoyed your experience with our team. We appreciate your feedback and look forward to assisting you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
Always a Chill Experience
by Venessa on 07/25/2025Clear on what was found, no pressure on work that can wait a little longer, recommendations made clear based on what I was willing to get done that day.Venessa, thank you for your fantastic review. I appreciate your feedback and are glad to hear you felt no pressure during your visit to Gerald Nissan of Naperville. It’s important to us that you feel comfortable making decisions based on your needs. We look forward to assisting you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Convenient
by James on 07/16/2025Todd was very attentive to my thoughts about the vehicle I was looking at.Thank you for your wonderful review, James! I'm glad to hear that Todd was attentive to your thoughts about the vehicle you were considering. At Gerald Nissan of Naperville, we strive to provide excellent service. We hope to see you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Recall for HVAC
by Barbara on 07/13/2025It was quick and honest (they found nothing wrong on a visit to remedy a recall).Thank you for your positive review, Barbara! I'm glad to hear that your visit was quick and honest regarding the recall. At Gerald Nissan of Naperville, we strive to provide excellent service and transparency. We look forward to seeing you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
Howard the 😊 Excellent Sales Associate!
by Toni on 07/01/2025HOWARD! He was very professional, knowledgeable and most important personable! He really made my car buying experience enjoyable. He kept me up to date on what was in stock and was able to get me exactly what I wanted!Thank you for your amazing review, Toni! We're thrilled to hear about your great experience with Howard at Gerald Nissan of Naperville. It's wonderful to know he helped make your car buying process enjoyable and ensured you got exactly what you wanted. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
A Smooth Sales Experience
by Linda on 07/01/2025Luz was a terrific sales person to work with. It was a relatively smooth sales experience.Thank you for your kind words, Linda! We’re thrilled to hear that you had a smooth sales experience at Gerald Nissan of Naperville. Luz is indeed great at what she does! We look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Neil Becker, Nbecker@geraldauto.com
2025 Pathfinder
by William Philip on 06/30/2025Prompt, courteous sales and service.Thank you for your wonderful feedback! I'm thrilled to hear that you experienced prompt and courteous sales and service at Gerald Nissan of Naperville. We appreciate your support and look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Customer satisfaction
by Beverly on 06/21/2025Required and recommended services are clearly explained. Customer satisfaction is a priority.Thank you for your wonderful review, Beverly! We at Gerald Nissan of Naperville truly appreciate your feedback. It's great to hear that our commitment to customer satisfaction and clear communication regarding services made your experience positive. We look forward to serving you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Professional Sales
by Thomas on 05/16/2025Everyone was very knowledgeable and professional., friendly and helpful, a perfect sale combination.Thank you so much for your wonderful review, Thomas! We're thrilled to hear that you found our team at Gerald Nissan of Naperville to be knowledgeable, professional, friendly, and helpful. Your feedback is appreciated and we're glad we could provide you with a great sales experience. We look forward to welcoming you back for your next visit! Sincerely, Neil Becker, Nbecker@geraldauto.com
Good service
by Vicki on 04/23/2025The appointment took an appropriate amount of time and the person who helped me was friendly and kept me informedThank you, Vicki! We appreciate your positive feedback about your recent experience at Gerald Nissan of Naperville. We're glad to hear that your appointment went smoothly and that our team provided friendly service. We look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
15000 mile service
by Mitch on 04/22/2025Quick service and good explanations.Thank you so much for your five-star review, Mitch! We're glad you experienced quick service and appreciated the explanations at Gerald Nissan of Naperville. We strive to provide an exceptional experience for all our customers. We hope to see you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Purchase of new car
by Christopher on 04/06/2025Great people and easy to work withThank you for your kind words, Christopher! We're glad to hear that you found our team at Gerald Nissan of Naperville great and easy to work with. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Always a Pleasure
by Venessa on 04/05/2025Quick service, professional and kindThank you for your wonderful review,Venessa! We are thrilled to hear that you had a quick and pleasant experience at Gerald Nissan of Naperville. Our team strives to provide professional and kind service, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Great experience and highly recommend this dealership.
by Linda on 03/29/2025Staff was professional and knowledgable. They listened to what I wanted and narrowed my search to 3 great options; all within my price range. Of course, the warranty makes it a no brainer to buy your car here. Great experience and would… highly recommend. Our salesperson was Zen, he never rushed or pushed. He was just great. However, everyone I dealt with was great.Thank you so much for your wonderful review, Linda! We truly appreciate your kind words about our team at Gerald Nissan of Naperville, especially Zen. We're glad to hear that you found the perfect options within your price range and had a great experience. Your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, Neil Becker, Nbecker@geraldauto.com
Routine service for my car
by Dawn on 03/27/2025They took me right away and the job was done quicklyThank you, Dawn! We appreciate your positive feedback about your experience at Gerald Nissan of Naperville. We're glad to hear that you were taken care of promptly and that the job was completed swiftly. We look forward to seeing you again for your next visit! Sincerely, Neil Becker, Nbecker@geraldauto.com
Job well done
by Cheryl on 03/25/2025I was greeted promptly by David (hope I got his name right) when I pulled in for service. He double checked the service I had requested online with me and then got things started right away. He updated me while the work was being… completed, and then he came and got me when my car was ready. I was also very happy with the car wash, as the vehicle was dried, so I wasn't left with water marks all over. Job well done! Thanks!Thank you, Cheryl, for your fantastic review! We're thrilled to hear about your positive experience with David at Gerald Nissan of Naperville. It's great to know that you appreciated the prompt service and the thorough car wash. We look forward to seeing you again for your next visit! Sincerely, Neil Becker, Nbecker@geraldauto.com
NICE
by Pamela on 03/18/2025Service department clean waiting area clean and neat. Friendly and efficient staff. Marc was easy to work with.Thank you for your wonderful review, Pamela! We’re delighted to hear that you found our service department to be clean and our staff friendly and efficient. It's always great to know that Marc made your experience easy and enjoyable. We appreciate your kind words and hope to see you again at Gerald Nissan of Naperville! Sincerely, Neil Becker, Nbecker@geraldauto.com
Thanks for the great service
by Robert on 03/11/2025The service department checked me in and was out in less than an hour sales (Howard) all around great dealership, professional most of all friendlyThank you, Robert, for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that Howard provided you with friendly and professional assistance. At Gerald Nissan of Naperville, we strive to ensure our customers are well taken care of. We look forward to seeing you again soon! Sincerely, Neil Becker, Nbecker@geraldauto.com
Nissan Rogue
Thank you for your wonderful review, Bill! We’re glad to hear that you found us at Gerald Nissan of Naperville easy to work with and enjoyed your experience with our team. We appreciate your feedback and look forward to assisting you again! Sincerely, Neil Becker, Nbecker@geraldauto.com
by Gerald Nissan of Naperville on 07/28/2025