Fair Oaks Ford Lincoln
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Customer Reviews of Fair Oaks Ford Lincoln
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The following reviews are more than two years old. They are not included in the overall rating.
62 sales reviews
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2019 Ford Edge ST
by Angelo on 07/11/2019Pam was excellent! Very helpful with showing me the vehicle and detailing all the options it had. Easy process with purchasing options. Overall I will recommend her to everyone! Love the Edge, thank you again!Serafin Top Salesperson
by Nautilus on 06/26/2019Dealing with Serafin was a pleasure. We were just shopping but he struck a deal we could not pass by.Great service!
by Mary on 06/20/2019I was very pleased with the customer service at Fair Oaks Ford. I especially appreciate the car being delivered to my home!F150
by Ron on 06/12/2019updated 06/19/2019The Team at Fair Oaks collaborated through the process of our trade in & purchasing our new F150 to make the process work well. Kenya, Badges & the management Team were courteous, thoughtful & fair. Thank you to the Fair Oaks Team.Very Professional and patient
by hulapie on 05/23/2019The staff was patient and more than accommodating as I took my time figuring out my big purchase. They stayed late and I'm sure they were tired but they remained highly professional. I highly recommend Fair Oaks Ford Lincoln in… Naperville!Top notch customer service
by John on 05/17/2019From the top on down our experience was fantastic. Sam, Clint and Matt were my main point of contacts for the leasing process. They did everything in their power to make us comfortable with our final decision. They had dropped off and… picked up (2) different cars to our home since my wife had limited availability to make it into the showroom. Thank you to everyone at Fair Oaks that assisted.Very happy
by 2019 on 05/08/2019First time dealing with Fair Oaks Ford and we were very happy. Matt was very helpful and got us get a great deal on a 2019 Escape.It’s all about the service at Fair Oaks Ford
by 123 on 04/27/2019From Jose in the sales department up to Ken in Finance and everyone else in between we found our service to be exceptional. It was a clean and welcoming environment with a “no pressure” sales approach. We will definitely recommend to our… friends!Mustang
by Niko on 04/24/2019Darren was most helpful and a nice guy too. Great car, good experience.New Car Purchase and Service
by Mjdoss on 03/31/2019We have taken our Escape to Fair Oaks for years for service and have always been completely satisfied with the team. They always explain the work that may need to be done on the vehicle. Once we decided it was time to purchase another… vehicle Clint was great at helping us find a 2019 Escape that met our needs and was in the price range we needed. He also made sure that our used vehicle was in good condition to ensure safe driving for our teenage son. Highly recommend services or sales at Fair Oaks Ford in Naperville.Buyer
by Maryann on 03/27/2019Great service. Started with being greeted outside with a warm welcome to Fair Oaks. Sales rep (Serafin) listened to my requests and understood what I wanted. Very happy with my new Escape. Painless and fun experience. Vehicle reviewed… before I left lot and I was repeatedly asked if I questioned. I was not rushed to make decision.Lincoln MKZ Purchase
by Nick_H on 03/23/2019Our salesmanship Adam was top notch. He knew so much about the vehicle, allowed us as much time as we needed to make a decision, and even brought snacks over for our kids while we waited for paperwork. He went out of his way to make our… experience a great one and because of that I would definitely recommend the dealership to anyone!New Navigator
by DaveC on 03/20/2019Everyone was great, Jose Santiago was excellent at his job and was a true benefit to the Ford/Lincoln brandFair Oaks Ford Lincoln
by Ken on 02/10/2019It was a no pressure sales experience with a interest in my preferences.Amazing service
by Kpelters on 01/31/2019We went in unsure of what we really wanted. The sales person Jon Fischer was amazing and very patient as he showed us 3 different cars before we finally settled on the 2019 Explorer. He made the whole process super easy and was so patient… with us as we looked at different options. This was our first time buying a Ford and we will definitely be buying another one! Highly Recommend this dealership to everyone!Great Experience
by Eldiablo2913 on 01/25/2019Truly exceptional in every way and form. Everyone was happy to help throughout the process.FANTASTIC staff
by pav101 on 01/23/2019I had a wonderful time buying a new truck today, as a customer I felt appreciated, valued, and respected. It is not very often someone can say that after a car/truck buying experience, but the staff at this dealership, especially Jonathan… F. made it possible. I would highly recommend to friends and family.Review
by Rebeca on 12/28/2018We had a great sales experience with Jonathan. He took his time and tried to work with is.Highly recommended
by Nancyland73 on 12/26/2018Highly recommend Fair Oaks Ford. Very nice people to work with. They treated me like I was family!Fair oaks ford
by Dan on 12/07/2018Great car buying experience with Jonathan & rest of their team— most helpful after the sales too. Clean, bright, pleasant facility.Mr.
by Willie on 12/06/2018I left with a vehicle to test drive for a day and decided on that same vehicle. A week later I'm certain I chose the right vehicle even though this is my first truck. Serafin brought up a couple of trucks for me to look at and the F-150… STX matched what I was looking for in features and price. My second purchase from Fair Oaks...
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television