Fair Oaks Ford Lincoln

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Fair Oaks Ford Lincoln

5.0
Overall Rating
(29)
Recommend: Yes (29) No (0)
Write a review: Sales | Service
sales Rating

Purchasing Expereinces=A

byjkon 09/24/2018

Serafin was a my salesperson. He listened my concerns and gave me tons of advices to purchase a vehicle. He is an excellent sales staff at Fair Oaks and he made my purchasing experiences very smooth and easy. Thank you!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
29 Reviews
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sales Rating

Purchasing Expereinces=A

byjkon 09/24/2018

Serafin was a my salesperson. He listened my concerns and gave me tons of advices to purchase a vehicle. He is an excellent sales staff at Fair Oaks and he made my purchasing experiences very smooth and easy. Thank you!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Super great guys

byEduardoon 09/18/2018

The minute I walked in the door I was greeted with a great vibe and good feeling from the sales people. i would recommend this dealer to many friends. they help me select a better car for my family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Super great guys

byEduardoon 09/18/2018

The minute I walked in the door I was greeted with a great vibe and good feeling from the sales people. i would recommend this dealer to many friends. they help me select a better car for my family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Car buying Experience

byGarryon 09/12/2018

Bought a new MKC sales rep John was great to work with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

byJeaneMon 09/12/2018

We a wonderful experience working with Pam Hammersmith and John Krajnovich at Fair Oaks Ford and highly recommend them and this dealership! The process from start to finish was exceptional. Our new Escape was right outside, spotless and had a full tank of gas. On a scale of 1 to 10, Pam, John and Fair Oaks Ford are 10+!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great job

byBon 09/12/2018

Fast service great communication

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mr.

byShamsion 09/05/2018

Excellent Exceptional Customer Service... 45 Minutes Process to buy a new Truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No Hard Sell Here

byPoolguyon 09/01/2018

I have been going to Fair Oaks Ford for over 20 years. I have purchased both personal and business vehicles. What I really enjoy about this dealership is that there is no hard sell. Clint is very knowledgeable about personal, commercial and up-fitted vehicles. If you want to buy the right car for your needs and have a painless buying experience, see Clint.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Ad-Hoc Service

byMichaelon 08/29/2018

Have a 2016 Lincoln MKT. Windshield Washer failed to function and was drained-dry. Called Fair Oaks to have problem fixed without an appointment. Was told to bring it in at my convenience. Do so and the problem was fixed within an hour. Very much appreciate the prompt and efficient service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Customer Service

byMardion 08/29/2018

Anthony at Fair Oaks Ford Lincoln took time to listen to my concerns, asked questions so he could further diagnose, was very informative, and kept me in the loop of progress once work started on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great

byBradon 08/21/2018

Was a great experience Jonathan was easy going and made it quick to get a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Price and Service

byJimWheeleron 08/21/2018

I purchased a new Ford F-150 from Clint Schreiber. This is the first Ford I have purchased. Clint spent a lot of time helping me get the options and color combination I wanted at the best price with the help of John the sales manager. Clint explained all the technical features this truck has, truly amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byJPon 08/18/2018

They had the work completed in one day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Nice quick service

byHuyon 08/07/2018

I had an exceptional oil change service. I came in at 1 and was done by 2:10 PM. The waiting area is very nice with TV, coffee, reading materials, phone chargers, and computers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Fair Oaks Ford Experience

byDNobleon 07/25/2018

I have purchased many vehicles at fair Oaks Ford and continue to enjoy the exceptional sales experience. Sarafin Castelan and John Krajnovich treat me like family and I would highly recommend this company to anyone who is interested in a Ford or Lincoln product

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fair Oaks Experience

byDennisNobleon 07/25/2018

I have purchased multiple vehicles from Fair Oaks over the years and would recommend this company for Ford and Lincoln Products Serafin Castelan and John Kranjovich treat me like family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

150,000 MILE CHECK UP / OIL CHANGE

bykpalloon 07/24/2018

Wonderful experience. Service Rep. was friendly and service performed on a timely manner. Great Job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fair Oaks Ford Lincoln - Navigator Purchase Experience

byhockeyparentson 07/18/2018

Our family required a larger SUV and after a ton of research we nailed it down to a Lincoln Navigator. Our decision for Fair Oaks was based on other customer reviews. We are happy to confirm that our experience matched past positive reviews. The process was quick, efficient and team was very professional. We never felt pressured and they went out of their way to let us take our time in making a big decision. our only complaint is with Ford, not the dealership, with respect to delays in building our Navigator. This is driven by the huge interest in the product, but at the end I think Ford / Lincoln could do a much better job with the dealerships setting their expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Standard service review

byMikeon 07/18/2018

In and out, no appointment, recognized as customer and all done as expected

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always Great Service

byFairon 07/16/2018

Every since buying our first vehicle at Fair Oaks we relied on their Service Department for our vehicles (we have been a two0fFord family for years). We have never had any problems and they have always taken care of us. Sometimes saving money at non-factory service stations is not the only factor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford dealership employee

bySerafinon 07/14/2018

Great experience! Traded in my expensive Audi for a bigger car with a more affordable payment with serafin’s help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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