Gerald Kia of Naperville
Customer Reviews of Gerald Kia of Naperville
Review type:
Great car buying experience
by Justin on 06/30/2025Great sales agents! Kieran, Brandt, and Julian all handled everything with class and professionalism!Overall pleasant experience
by Michael on 06/27/2025Everyone was courteous and helpful. Always asking if we had additional questions.Thank you, Michael, for your wonderful review! We’re thrilled to hear that you had a positive experience with our team at Gerald Kia of Naperville. Our staff is dedicated to providing courteous and helpful service, and it’s great to know that they were attentive to your needs. We look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great experience from the beginning to the final financing of my new car
by Gregory on 06/27/2025Matthew Cecil, sales consultant, walk me through the whole process from find the car I wanted and helping me get the warranty I neededThank you for your wonderful feedback, Gregory! I'm glad to hear that Matthew guided you through the entire process of finding the right car and securing the warranty you needed. At Gerald Kia of Naperville, we strive to provide a seamless and supportive experience for all our customers. We hope to see you again soon and appreciate you sharing your experience with others! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Bob D
by Bob on 05/31/2025Kamen and his professionalism as well as not being pushyThank you for your positive feedback, Bob! I'm thrilled to hear about your experience with Kamen at Gerald Kia of Naperville. Our team strives to provide professional and courteous service without being pushy. We appreciate your kind words and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
2025 sorento x line-xs
by Joseph on 05/22/2025quick replies to questions over e mail and text; forthcoming sharing information re costs, terms, et. al.Thank you for your feedback, Joseph! We at Gerald Kia of Naperville strive to provide prompt and transparent responses regarding costs and terms. We appreciate your support and look forward to assisting you further! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Repeat Customer
by Extremely Satisfied Customer on 05/09/2025updated 05/14/2025Professional staff with the ability to develop relationships with their customers.Thank you for your wonderful feedback! We appreciate your recognition of our professional staff at Gerald Kia of Naperville and their commitment to building relationships with our customers. We look forward to welcoming you back for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Kia excellent experience
by Lawrence on 05/03/2025Andre was so incredibly helpful with all the technology. He works wonderfully with seniors like us. Andre made this car purchase a dream!!Thank you for your wonderful review, Lawrence! We're thrilled to hear that Andre was able to assist you with all the technology and make your car purchase such a positive experience. At Gerald Kia of Naperville, we always strive to provide excellent service, especially to our senior customers. We appreciate your feedback and hope to see you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
The best
by Kelly on 04/26/2025Everyone there made the process so easy. One man even helped to set up my granddaughters stroller in the parking lot.Thank you, Kelly, for your wonderful review! We’re thrilled to hear that the team at Gerald Kia of Naperville made the process easy for you and that we could help with the stroller. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great buying experience
by Margie on 04/05/2025updated 04/10/2025Andre was a great person to work with in making the choice to purchase a Kia. He was patient, attentive and very helpful during the buying process.Thank you for your wonderful review, Margie! We're thrilled to hear that Andre provided you with great service during your purchase of a Kia. His dedication to our customers at Gerald Kia of Naperville truly makes a difference. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Love Gerald KIA
by Dennis on 04/09/2025Adrian was great - very personable - very understanding of our needs and wants. Our 2025 Telluride is a very nice ride.Thank you, Dennis! We're thrilled to hear that Adrian provided you with such great service and that you're enjoying your new 2025 Telluride. At Gerald Kia of Naperville, we strive to meet our customers' needs and are grateful for your positive feedback. We look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Highly Recommend
by Katharine on 04/07/2025Connor was great from the beginning. This was by far the most pleasant buying experience I have had so far. I never felt pressured into the sale or felt like I was being haggled. Connor was honest and helped me get to the price and payment… I was comfortable with. I would highly recommend Gerald Kia of Naperville and highly recommend Connor. 100% will be coming back here when it is time to buy again.Thank you for your wonderful review, Katharine! We’re thrilled to hear about your pleasant buying experience with Connor at Gerald Kia of Naperville. It's great to know that you felt comfortable and appreciated the honesty throughout the process. We look forward to welcoming you back when it’s time for your next vehicle! Feel free to share your experience with others. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Kia of Naperville
by Alyssa on 03/23/2025updated 03/31/2025Quinten was my salesman and he made the experience not only enjoyable and quick, but comfortable as well! I'm in love with my car and I would refer all of my friends to go to Gerald Kia of Naperville!!!!Thank you, Alyssa! We're thrilled to hear that Quinten made your experience enjoyable and comfortable. It's fantastic to know you're in love with your car! We appreciate your kind words and referrals to your friends. We look forward to seeing you again at Gerald Kia of Naperville! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Great experience
by Rich S on 03/29/2025First time Kia buyer. And this was a great experience at Gerald. Adrian and Gino were pleasant, knowledgeable and welcoming. Give them a chance, you’ll be satisfied too!Thank you for your wonderful review, Rich! We're thrilled to hear about your great experience at Gerald Kia of Naperville. It’s fantastic to know that Adrian and Gino made your first time Kia purchase enjoyable. We truly appreciate your recommendation, and we look forward to welcoming you back for any future needs! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Purchasing Experience
by Marlo on 03/03/2025updated 03/11/2025The friendliness of the sales team, finance team and the overall ease and process.Thank you for your wonderful review, Marlo! We at Gerald Kia of Naperville are thrilled to hear that you had a positive experience with our friendly sales and finance teams. We're glad the process was easy for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Purchased a K4
by Xaver on 02/11/2025updated 02/18/2025Easy process to purchase a carThank you for your feedback, Xaver! We're glad to hear that you found the car purchasing process at Gerald Kia of Naperville easy. We strive to make every customer's experience as smooth as possible. We hope to assist you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Lease with ease
by Jamie on 01/31/2025updated 02/06/2025Handled the deal fairly quickly and with ease. The associates were friendly and willing to work with me and my budget to get a good deal on a lease.Thank you, Jamie, for your wonderful review! We're thrilled to hear that our associates made your leasing experience smooth and accommodating to your budget. Your satisfaction means a lot to us at Gerald Kia of Naperville. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Gerald Kia of Naperville Rocks!
by S. Khan on 01/04/2025Anthony Triner was excellent as always! It was also a pleasure to work with Bryant and Jay Elkhatib. We left the showroom feeling great!Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team, including Anthony, Bryant, and Jay Elkhatib. At Gerald Kia of Naperville, we strive to ensure our customers leave feeling great. We look forward to serving you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Happy with my First Car Leasing Experience
by Jayla on 12/27/2024Adrian was friendly, have great explanations and had good overall communication skills.Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Adrian at Gerald Kia of Naperville. It’s our goal to provide friendly service and clear communication. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
Good Sales and Financing Team
by Brad R on 12/21/2024updated 12/27/2024The sales and financing team listened to my requests and were easy to work with. I was clear that I didn't want any pressure to buy extras when discussing financing. The finance manager was helpful and straightforward and honored my… request.Thank you for your wonderful feedback! We're thrilled to hear that our sales and financing team at Gerald Kia of Naperville met your expectations and provided a pressure-free experience. Our goal is always to make the process as smooth and straightforward as possible. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
New Car Purchase
by Michael on 12/03/2024It wasn't drawn out. I found the value to be very good.Thank you for your feedback, Michael! We're glad to hear you found great value in your experience at Gerald Kia of Naperville. We strive to provide a seamless and rewarding process for our customers. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
New EV vehicle - great service
by Theresa Larson on 11/25/2024Everyone was very helpful and considerate. Andre Boulware and Carlos Glavez were great to work with.Thank you, Theresa! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience at Gerald Kia of Naperville. It's wonderful to know that Andre and Carlos were helpful and considerate during your visit. We look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Justin, thank you for your wonderful review! I'm thrilled to hear that Kieran, Brandt, and Julian provided you with excellent service at Gerald Kia of Naperville. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
by Gerald Kia of Naperville on 07/01/2025