Ford Square of Mt Vernon
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Customer Reviews of Ford Square of Mt Vernon
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New 2025 Maverick Lariat
by Rexspac on 07/07/2025An enjoyable painless buying experience at Ford Square of Mt Vernon, Il. My salesman Steve Lombardo is amazing. How buying a new vehicle should be.Nissan Pathfinder
by RustyMae on 05/22/2025updated 05/27/2025Overall a good experience. Staff was friendly and efficient. Since only having the new to me vehicle a week I have to say I am happy with my choice of vehicle and the dealership.?
by tonysprehe on 02/04/2025My second Maverick purchase went as well as the first from another dealer. However, the service department made the difference before I made my second order. I had the best treatment and service at the second dealership servicing and recall… updates on my first Maverick, so I ordered my second Maverick from them. Very pleased with the decision to update to the newer version of the Maverick in the color that I chose and received.Pre Owned Mustang
by Robert W on 11/24/2024I am a tough, straight forward buyer. Both Steve and Doug were patient and straight forward with me as well. I didn't have to go around and round in circles to get the deal done and I was in a whole other state so I relied on them for… everything including condition of the Mustang. When it arrived, I was pleasantly surprised. I would do business with them again.Customer
by Customer on 11/20/2024Very professional staff and a good purchase experience. Highly recommend Ford Square to anyone considering a vehicle purchase..Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
The following reviews are more than two years old. They are not included in the overall rating.
13 sales reviews
Buy my truck
by Landon87 on 08/18/2023Jordan Hale was a fantastic salesman to deal with, knew what he was doing and very professional. He made the buying experience fun and easy, I highly recommend him.Outstanding service
by Jimhust on 09/26/2022One of the best dealerships I have ever been to. Not just one person but everyone there bent over backwards to help me with my purchase. Totally went out of their way. My next vehicle will come from here. A+++Ford Escape Review
by Tom/Shelley on 06/09/2021We have bought our past two vehicles at Ford Square and will continue to do so. Al Lake does a terrific job in the sales department. Doug Hester in finance is also very good. We have had no problems with anything about Ford Square.Great place!
by LHENSON on 05/01/2021Found the vehicle we wanted with a great salesman named Bud! The vehicle we purchased had just came in on trade they got it right in and ready for us to pick up. Very smooth and easy transaction.2017 SUV
by Skip Fox on 03/24/2021Was looking for a new or nearly new SUV , Ford Sq. had me test drive a used 2020 SUV it drove nice but it did not have the options I wanted on my next car. A day or two later they got in this 2017 loaded and it was more to my liking.Repeat buyer
by Nigel Clark on 01/25/2020I've bought two new Ford Escapes off of "Sarge" one of Ford Squares salesmen. He always does an outstanding job and goes above and beyond when trying to help the customer. In my case this usually means finding the exact Escape I want,… color, model, options etc.. If Ford Square doesn't have it on the lot Sarge WILL find it! He's very patient too, works we me and my wife meeting all our requests, time lines, financing issues, etc.. I will buy from him again! Stay tuned......Great experience
by HappyTammy on 07/20/2019I am a returning customer, so I worked with Sarge and Al on my purchase. Since I’ve worked with them before I knew everything would go smoothly, and they would bend over backwards to meet my needs. These guys are great.Survey
by celeste on 09/21/2018My experience at Ford Square was very pleasant. My salesman was able to find a vehicle that served my needs and a price that I could afford.MKC Lincoln Purchase
by Johnandsandy on 09/19/2018It was one of the best buying experiences of a new car we have had. Could not be more satisfied. Sarge was our sales rep. Ask for him he was great. Doug was the finance guy another good experiencePurchase
by Scarlett on 08/14/2018updated 08/24/2018Sales person was helpful but not "pushy". Treated us like our business was important, was willing to find me exactly what I wanted.A Happy Customer
by stephenlombar on 05/14/2018updated 05/22/2018Ford Square in Mt Vernon, Il took care of everything for me and had the deal, car, and what they promised ready to go when I got there. No problems, whatsoever, I highly recommend them.Great salesperson
by Ellisj50 on 06/15/2017Our salesperson Cindy was excellent and really made the buying process easy. She found us the best deal possible. I would recommend going to see her.bob depaolo
by 01812 on 08/11/2009be careful during the negotiation stage of buying a truck from ford square in mount vernon il. i had 2 dealers bidding on selling me my new van. [another dealership] in salem il. was truthful in his bid in telling me that it would take 6… to eight weeks to get a van built. ford square had said it would take three weeks to get one built because they were going to use another dealers allocation, and get my order placed. finally at six weeks (3 weeks overdue!) i called them to inquire and they said that it should be any day now. I pleaded with John Lauder (the salesman) and the Roy ( the sales manager) to make a phone call to find out what was up. Should I have had to tell them to make a phone call? you would think that if a salesman had promised you a van in three weeks, that when it wasn't there in 6 weeks ,he would be concerned enough to make a phone call to ford and track the shipment! in the meantime I had quit my job to start my new business, using my new van, and guess what , no income and no new van! it has now been 8 weeks and the van should be there any day now according to them. ha ha
About our dealership
Hi Robert, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Noel Guber on 11/26/2024